This place is no longer a walk-in service because of covid. Ring NHS 24 out of hours for a dental emergency - they say. NHS24 will triage you (devote your evening to this). You'll get a prescription for antibiotics, if you're lucky. From which out-of-hours chemist though? I hope you've got transport. (I was told: collect tonight or not at all) What do antibiotics really solve though when you are getting recurring infections. Food goes in our mouth every day. I walked in, in the end. Wisdom tooth impacted (+chest pain, shivering, nausea). But staff here are paid to be obtuse and gaslight your symptoms and disown any responsibility or duty of care - even if you are getting recurring infection and day in+out pain. "We can't give you a prescription" they said. "Go to your dentist" is the script and (if they even look in your mouth - you will fight for this!) expect to get parked on a wait list for 12+ months. Your pain and distress isn't of interest to them. An abscess can even cause sepsis but they literally don't care. No-one can get a new NHS dentist since covid so this place just feels like some cartel of dentistry, compelling you to go private (and spend a fortune) to get out of pain. It was such a totally hostile place and exists mainly for referral from dentists and A&E, that I can tell.The word "hospital" here actually feels like false advertising. Their mission is to lose you. Dental health if you're lucky in Scotland. Isn't it terrible. And who is managing the public's expectations of NHS 24?

Both the dentist and dental nurse were brilliant. Made me feel very safe and the procedure was faster and less problematic than expected. Explained everything very patiently and if it wouldn't have been an dental emergency, I'd definitely recommend this!

Terrible place. My aunt has a severe toothache, her cheek is swollen, we came to this place because we know that they take it with severe pain. When we arrived, the guard became indignant at us that we did not make an appointment. He didn't even listen to me when I tried to say that the nurse had sent us there before. He said to leave, we went out into the hall. We stand in the hall, call 111, so the guard came to the hall to resent and kicked us out into the street, despite the fact that it was cold and drizzling outside. The attitude is rude, we don’t know all the rules yet, my aunt is in severe pain, and we were simply kicked out.

I was on asking for help this morning as I was in the worst pain. Swelling, infection , the lot. The first man I spoke to was so nice and really helpful, however, the man I was put through to on a different number was arrogant, abrupt and no compassion whatsoever. I couldn't even get a full sentence out before he interrupted me basically showing a lack of interest in anything I had to say. Maybe put this guy through a course on how NOT to treat the public!!!

I work as a dental nurse in general practice. Most of the patient’s referrals are rejected or they’re referred back to us to make a bite splint guard. I feel confident that I could work here as a dentist and tell everyone their problem requires a splint. Terrible care. Also the consultant Ian Holland is extremely rude to patients and General dental practitioners. Apparently as a maxillofacial surgeon he no longer helps with jaw displacement. What an ego trip he is on referring patients to physio instead. Dental hospital consultants in general appear to be doing less. They apparently now only provide root canal for incisors. Unfortunately they are getting away with substandard care that would be disallowed in general dental practice setting. The dentists at GDH have to get themselves working harder especially where Trigeminal neuralgia and jaw displacement are concerned.

The kindness and treatment I received at The Glasgow Dental Hospital was absolutely superb,everyone was so helpful ,above and beyond my expectations. They went out of their way to make sure that the treatment I needed was all done on that one appointment.And they succeeded in doing that.This was all done on Level 6. And I just wanted to say a very genuine and sincere thank you to all involved. Kindest Regards Catriona McGee

Don't even think about calling them! Seek professional dental care straight away! The woman who called me to make an appointment was very abrupt, I was told that they probably won't be able to help me and then she started to moan about how they will be closing soon. Avoid them at all costs!

I in true Ellie fashion overestimated how long it would take me to get here and was 2 hours early but they took me in early and the dentist I saw was amazing made me feel really at ease and let me put my headphones in to distract me, I'd been living in pain for over a month and because i had moved to a new place none of the local dentists would register me and my nearest was over 6 miles away. So thankfully we got put in tier 4 meaning my dentist was closed so I called NHS 24 and a dentist called me back next day and had me booked in that day. At my request they extracted the tooth and even though I was really nervous (I have fibromyalgia since my last trip to dentist so I feel pain more intensely, so understandably I was worried) and dentist kept me at ease and she was very fast and efficient. Even when I felt really woozy and shakey afterwards they helped me to reception and let me sit for a while till I felt steady enough to go home. Cannot fault them at all.

My son is a student in Glasgow and was suffering from terrible toothache. I rung from North of Scotland and spoke to Patsy and an appointment was made that morning with a local practice. Fantastic service, can't praise it enough! xxxx

I had a wisdom tooth removed today and the care and empathy I was shown was second to none. Every step of the way, from (Martin) the receptionist to the dental team I saw were fantastic. I would strongly recommend going to the dental hospital.

Professional and wonderful service. Martin (over the phone consult) is amazing and thorough. Received an appointment for an issue with a filling (not my own, thankfully) same day after calling in the morning, and Rebecca, a pediatric dentist, provided amazing care and explained thoroughly the steps she was taking to resolve the issue. Took x-rays and also sent them home. Could not be more impressed and glad that this service exists.

My daughter go's here as she has learning needs and they have more time for her and put her at ease with appointments prior to main appointments to get her used to staff, noises, to discuss about what machines they have and what they do.

They do not care about the patient all they are interested in is quickly getting you in and getting you out!! I am going to make sure that they will answer to the mistakes that they have made!!

Called on Sunday morn had appointment that afternoon went in job done no fuss. Dentist was that good I didn't feel a thing including the jag to numb my mouth. Great service and great people. Remember these guys and girls are here on a sunday so the bad reviewers should keep that in mind and remember these folks don't have to work weekends. Can't fault them.

Fantastic ✅

Horrendous! I challenge anyone at Glasgow Dental Hospital to try to get an answer to any of their telephone numbers.

I have no complaints about the level or quality of service during my appointments. However, the problem is just that, Getting an appointment! I have never seen anything like it. Went in to see the dental hygienist and was given a slip at the end of the appointment to make another for the next two weeks, whilst emphasising the need to make these appointments regularly to gain any benefit from having them. Now this is some way down a long and drawn out preparation to receive dental braces, I must add. Anyway, I was then told at the front desk that everyone was going on summer holiday, which unless given as a surprise treat for outstanding work in the field of dental hygiene, the person treating me must have known, when giving me the aforementioned spiel and handing the slip over! So, I would be contacted for another appointment at a later date. 3 months later and yep....I'm still waiting. So far it has taken nearly TWO YEARS to receive no ACTUAL treatment whatsoever, other than a number of consultations I could count on one hand, with a quarter of a year in between, (which I can only assume is to allow me the time to ponder the state of the NHS and how god awful my smile looks). Perhaps they're hoping I'll be needing false teeth by the time they get around to me, and so reducing the cost of treatment.....? I question slightly our value for money, that we pay so much towards our NHS in taxes each year, yet up till now I have only received a slack handful of appointments and a free toothbrush (maybe it was two, I can't remember it was so bloody long ago)... OMFG, now that's value for money!

had to make an appointment Saturday morning wee tooth out in 15 mins.. thank you ..staff where brilliant

Just been in today for emergency appointment for removal of two back teeth. Appointment at 9 I was finished and heading home by 10,this is first time I've never felt a thing and can't thank the lad enough. Massive improvement on years gone by

Excellent service - exceeded expections

Everyone I encountered was courteous, helpful and professional. Thank you Glasgow Dental Hospital and School!

Most helpful ppl I hav ever met the treatment iv underwent has bn wonderful thank you all at the dental hospital 4 all my treatment ??

the staff are absolutely superb i was terrified to get a tooth out and they were brill thank you

Staff are so helpful, friendly and understanding, due to the amazing care I received I am very happy and can start living my life again with a big smile 😀 thankyou to all the staff xx

Cannot fault this place in any shape or form the students have been fantastic with me and also Ashley Ross who is an absolute miracle worker fixed another dentists botched work up and I couldn't be more grateful 😊 friendly welcoming staff,place is spotless and treated with dignity and respect,thankyou for getting me over my fear ❤

Had to visit recently, Staff were great, Pain free extraction, never felt a thing, again, a big thankyou to the Dentist and Staff

Better service than England!! from a call we were seen within 20min

Had an amazing experience after being scared to go to the dentist for 4ish years. Diane and Cheryl were the two looking after me and made me feel so at ease, they looked after me so well and I couldn’t recommend it enough. I got seen within an hour of calling up, which was handled by the lovely Maria, such a welcoming team. Thank you so much

Just had the BEST hygienist clean. Great hair and great work I only wish that they had had time to do more :) The quarter teeth done feel clean and make all the other teeth look yellow. Roll on next week for more work Thank you

all staff were lovely and patient. thank you to the nurses who looked after me and the paitent who also helped me.

Had my 3 year old at the dental hospital today and honestly couldn’t thank them enough for their attentiveness. My daughter doesn’t speak fully yet and doesn’t sit at peace for long but they were so so patient with her and really lovely people. Dr Abdulla and Dr Park in paediatric dentistry are fabulous and a massive thank you to the nurses who basically babysat for me while I spoke to the doctors!

Helpful and needed

I am absolutely terrified of dentists, and have put off going for years but had to go as an emergency and the lady dentist I seen was extremely patient and very calming, just wish all dentist were like Alice and her nurse ❤

Had been refurbished from my last visit and now looking and feeling a lot more welcoming. Staff seem less under stress and more relaxed and so putting you at ease. Yes it can take a long time for an appointment but when you think how many people are referred here is not surprising. Very professional and polite staff who are willing to help.

I had terrible toothache, phoned, and was taken right away. Can’t fault them , great experience ?

Shocked and appalled! I went because I have a vey bad and painful abscess on both of my teeth today. But I was sent away with just antibiotics. I talked to the female blonde dentist telling her it won't pass with just antibiotics, it never has in the past, since I have a history of these and they have to be open to breathe! She sent me away with antibiotics prescription and told me to get a dentist next to where I live! I told her it's very painful and she acted like she can do nothing and like she isn't a dentist herself! NEVER AGAIN! NEVER! Disgusting, shocking and appalling! Now I'm in so much so severe pain and have to wait to get to a hopefully normal dentist in another place tomorrow! Could lose bot of my teeth over this incompetent and lazy woman! APPALLING AND BEYOND SHOCKING! Don't go there if you want to keep your teeth!

First class treatment from all concerned, reception, nurses, and dentist . Had my wisdom tooth removed and was treated very well. Good job to everyone ??.

Excellent staff and class treatment! I believe only the dental care with Emergency service in Glasgow. Highly recommended

Taken close to a year just to get a post removed from a root! First appointment in May 18' after my dentist failed on several attempts even after waiting for a "special tool" from Oct 17' I'm then informed my visit was an "exploratory visit" to check my dentist was correct!!! NO mention of this on the appointment letter! 2pm mid week NO STAFF bar two to review my teeth - an entire floor of equipped chairs and tools prob around 30 EMPTY bays! NO reference to actual work required! Third class citizen service for NHS despite the fact we pay taxes and provide all the resources for these private NHS agenda pocket fillers! Next appointment to see if they can remove the stuck post in a root...9am SEPT 18' - I'm 30 miles away!!! Even after raising my issues with my MSP there has been NO proactive service! Utterly pathetic service with brutal limitations on treatments unless you can find £2k for implants and other choices!!!! Where's the outrage!? Seriously - stronger for Scotland - in what possible way! OUR NHS DENTAL IS BROKEN and this service spells out just how little they give a F - called the so called manager Waters 7 times - rings right through with NO alternative contact or messaging service! More games! Utterly terrible service.

I have tried to post this with no stars but won't let me. I give it no star rating. I have been attending the 6th floor which is students for almost 2yrs now. I have kept quiet over that time and let them get on with whatever needs done to make my dentures. The 1st student didn't do a great job so they promised to make me dentures I would be happy with. After all this time 1 of the dentists who is very arrogant decided that in the middle of repositioning the teeth he would just have them made into my final set. They very clearly don't fit and after getting extremely upset and begging them to just make them fit and look ok, he sent me away saying they were fine and they don't think they can do anything more to help me and that it will cost in excess of £5000 to get this done privately. I seen another dentist at the hospital I was sure would fix the obvious mistakes. Nope not to be. All he done was backed up his buddy. I have dentures that I can't talk, eat or drink with and they think this is acceptable. Everyone keeps asking what's wrong with my mouth and can't believe I've been left like this by dentists who are actually teaching students. What hope have the students or patients got with dentists like these. I wish I could post pictures as they are absolutely shocking. Any dentist would be disgusted by the way I've been left. I am still attending but my hope of having properly functioning dentures that look ok is disappearing fast. I am absolutely devastated after all this time.

I went here on a Saturday for an emergency appointment so fair enough I had to ring ahead for my boyfriend as he literally couldn’t talk. Had an appointment within two hours, identified the problem really quickly and sorted it out. Very professional once we spoke to the specialists the only star I didn’t give was because the doorman was quite rude when obviously we had no idea what the procedure was.

I attended here as a teenager for a second opinion about 7 years ago after bad orthodontic treatment which eventually resulted in my receiving compensation due to damages. The consultant orthodontist here giving the second opinion was so unbelievably rude and abusive and literally shouted in my face that the treatment was sufficient and that patients have too high expectations nowadays. My mouth was in such a mess and I was appalled. I have since been told by numerous experts (including Harley Street surgeons) that the treatment I received was "completely wrong" and had contributed to serious health problems (sleep apnoea). It was disappointing that the so-called consultant here was more interested in covering for his profession (and their flawed treatments which damage faces and the airway) than my health and wellbeing. If I had known then what I do now and if I had the confidence I do now, I would have rebutted him far better. Very poor experience and I would not trust this place at all.

Dentist, Laura Buckley who works here, is one of the loveliest most professional individuals I have ever had the pleasure of receiving aid from.

For dentist from 5 flor ⭐⭐⭐⭐⭐ My wee boy had accident on the nursery so my dentist sent us to dental hospital. The dentist from 5 flor were amazed they were so nice, gentle and professional. But ther sent us on the 3 flor on the x-ray and there was nightmare the women there was so rude to me wasn't gentle with my 2 years old son first her question was "what did you do to him" it wasn't my fault what heppen to my wee boy. She acting me very bad i was so upset about that situation and the way she treated me and my son. She wasn't good with my boy he cry a lot anyway she didn't do that xrey and she told me I need to come back next week no way I back there

Great staff couldn’t do enough to set me at ease!

The consultation I had was great. All the staff I interacted with were friendly and professional. I have an issue that has been very difficult to diagnose which I believe has frustrated two previous general dentists of mine, this is why my GP referred me to the oral surgery. The oral surgery was not the best place I should have been sent in the end but that was my GP's fault. With that in mind, Who I seen for the consultation was very patient and did what they could to diagnose and inform me of what steps I should take to help resolve my issues to what I believe the absolute best of their ability which I greatly appreciate. I could not have asked for better treatment.

Fangs very much

Arrogant staff

Should be 24hour walk in

Up for a CT Scan. In and out in 20 mins. Very little waiting. Staff very friendly.

Prepare for a long wait if you have an appointment . Staff were very polite tho.

Was treated fantastic here. All that I dealt with couldn't be any nice thank you all. Especially the professor John. Thank you again sharon!!!!

Referred to Oral Medicine here, unfortunately not a pleasant experience, the consultant was arrogant, belittling and patronising, which is strange considering patients with pain issues are sent here. When patients are in pain the last thing they need or want to be met with is a consultant on an ego trip with zero manners, kindness or respect for patients. Needless to say I would not recommend attending that service if you are in pain because consultants as described above are detrimental to patients health and mental health, I think they forget that us patients are humans and not robots/hypothetical examples they read about in their books.

Great service. Very quick, great staff. Why can't the rest of the NHS be like them?

Poor poor poor, arrived early for appointment waited in excess of 40 mins, then waited 30mins for xray only to wait 20 mins again for xray. Now 3hours has went past and still here.pissed off big time now. Disgraceful way to treat patients

Worse place ever! Never phone NHS as this hell hole will leaving you in pain that I've been in Fae Friday!! Sick of paying into the NHS and paying for my teeth and cannot get the service you pay for!! Yous shut at 3 o'clock ? Not what nhs told me!

(Translated by Google) Cool (Original) Spoko

We found out my sister had cancer in her throats and had to attend glasgow dental hospital to get a check before treatment started, she was so afraid of all dentists and treatments ,however all the dentists and trainees dentist nurses were so kind and did a fantastic job 8 teeth removed and without any tears, thank you so much for looking after my sister. You all did a fantastic job many thanks.

This place is an absolute joke! Went up with sister today with pain in her wisdom tooth and they extract it while it has an abcess leaving a piece if tooth in her gum and she ends up coming home in more severe pain crying even with anesthetic. Again this place is a joke, you have pain go to a practice, these "trainees" are nothing but butchers.

Had an out of hours appointment after being kept up all night with pain. Staff were very friendly. Didn't have long to wait and treatment was very quick, and painless.