We signed up for the Anytime fitness gym in Leeds but highly recommend you avoid the entire group. Compared with their competitors, the gym has less equipment and it was not very well maintained. Anytime Fitness also allow 3rd party suppliers to try and sell things such as supplements to their customers while you are trying to work out which is simply annoying. But more than this, their customer service is awful and they ask you to sign-up for a restrictive 12 month contract. They double charged me for my first months fee and it took over 1 month and lots of chasing to receive a refund. Unlike other gyms, they also have a Customer retention team which indicates some of the problems they are facing, the team are very unhelpful. Overall, groups like Puregym are cheaper, more flexible and have better equipment. Anytime fitness appears to be a grubby, cash focused small business and I was really happy to pay the early termination fee to go elsewhere (they wouldn't let me cancel otherwise even although I moved back to Scotland!).

Well I have not been here for a long time. Since the lockdown it has been long time, I don't even remember how I was working out. Just kidding. Obviously Anytime Fitness great because of being Anytime. You can always find your own time schedule and go for it. I did not encounter with a really crowded gym yet. But I would not encourage you to subscribe since you might have problem with payments and because of the lockdown you might also have problems to freeze it. Anyways I wish you a good luck.

Have been member for 9 years even continuing my membership during covid closure to support staff. Yesterday had a 1/10 customer service experience staff were rude, unprofessional and lacked basic customer service skills. Were unable to process a day pass payment for 2 members I brought with me due to 'card machine switched off'. Instead kicked us out gym, when I offered solutions they were non compliant, I had then advised them I will be cancelling membership - to which the tone changed and they changed their perspective and THEN decided appropriate to let us in after rejecting every proposal. It's a disappointing experience and end to my time at AF but I recommend bigger, better gyms nearby.

One of the best gym options on the West End blasting an amicable staff and generous variety of amenities and equipment. With reasonable staggered timings, it is easy to get into a quick gyming session with low traffic Will recommend!

An amazing gym - staff are great and 24 hour opening times make it ideal for me as I often work late. It's always super clean and the private bathrooms and changing rooms are excellent! I only wish it had one more squat rack or a dedicated bench press rack, and a deadlifting platform - other than that it's perfect for me!

I joined this gym when it opened 3 years ago and wouldn't think of going to another. Yes it is a small gym but I don't feel anonymous in it. The staff are friendly and helpful. The equipment is good and up to date. The facilities are as good as any other gym. The clientele are a mixture of all ages, professions and students. It is a 24 hour gym, so suits people who work shifts, or night owls 😊. A great wee gym

Pretty standard gym. Well kept, clean. Friendly members, super friendly staff. Best gym on the street.

Best gym I've been a member of. All the staff make you feel really welcome and supported, are there to offer advice or a friendly chat, or equally just let you get on with it if that's what you want. It's got everything you need and is open 24hrs so very convenient. Private showers and toilets are a nice touch too. Highly recommended.

Great gym, the staff are all amazing and ready to help! It's all very clean and covid friendly. Good atmosphere and friendly vibe. Recommend this gym loads!

Good service, good facilities, good staff, clean as a whistle. And thankfully, fantastic understanding about membership during the pandemic. They could have been arsey about it like so many gyms but they were 100% on board about suspending memberships during the first mandatory lockdown and now again at my request during the second covid wave. I can't wait to get back in the gym and Anytime have made it all very welcome, non-stressful, and smooth.

I just recently joined Anytime Fitness Westend and I can't recommend it enough. The fact it's open 24 hours is perfect for my schedule as I can fit the gym in around work commitments and it never seems too busy although I do generally go quite early in the mornings. There is a good mixture of equipment and it's great that there is access to a library of virtual classes (unfortunately the instructor led ones are on at times that don't suit me) to do as and when you feel like it but it can be a hit or miss depending on which class you select. Although I'm never usually in during staffed hours, any questions I've had have been answered quickly via email and the induction I had was really thorough and put me at ease using the equipment straight away. It's a relaxed atmosphere with friendly staff.

I've been a member for just over a year and I couldn't be happier. The staff here are friendly and approachable. The equipment meets all my training needs and whether I am here in the early hours, midday or even at midnight I can be in and out in under an hour! The gym was recently refurbished with padding put down in the weights area, this demonstrates how attentive the staff are to the needs of the members. I would recommend Anytime to anyone in and around the West End and further afield. It's suitable for students, workers and older clients and the equipment caters for a range of training goals. 5 stars.

What can I say really after the way I was treated. At the beginning it was great and then it was “hell” April last year my father passed away and my needed me so I called the Gym to cancel however I was persuaded not to cancel but to take a break for a few months or so and no payments would be taken by DD which suited me fine I was sent all the emails etc and that was great service. However a week or so later I was sent emails saying my DD had failed and my account was sent to Debt Collectors and they harassed me almost daily I forwarded on all emails telling me my account with the Gym was on hold but they didn’t care. From then on I sent all their mail back to them and returned all emails that they sent me. I would say to people 1. Not to join this Gym 2. Don’t put a hold on your membership - Cancel instead 3. Keep all communication 4. Join a better Gym

Great gym great staff, only problem is the music is too quiet at all times. Atmosphere is dead usually