Flip Out Glasgow image

Flip Out Glasgow

Tourist attraction Recreation center Children amusement center Indoor playground Leisurecentre Laser tag center

One of the Best Places To Visits in Rutherglen


Address

89a Southcroft Rd, Rutherglen, Glasgow G73 1UG, United Kingdom

Website

www.flipout.co.uk

Contact

+44 141 406 1600

Rating on Google Maps

4.30 (2.6K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: 9 am to 9 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: kids (31) staff (20) great (15) cafe (14) time (11) party (11) clean (9) area (8) socks (7) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Gregory C. 1 year ago on Google
    Before you read this please understand that I am always fair and honest with my reviews. If I leave a low score there is reasons for it. My Google profile has reviewed a lot of businesses in Glasgow and in Europe over the years and I enjoy leaving good honest reviews for others to read so they can get a better understanding of what a business is like. From the moment the lassie at the door spoke to us I knew we were just another number, not a customer. REVIEW Fun for the kids, a defo yes! But I believe the management and owners should have their staff retrained on how to work with the public in a friendly manner. Two staff we witnessed treating other customers like dirt. This business does not have customer satisfaction built into it at all. We were refused entry with socks we bought in another Flip out branch just because they were a different colour, so we bought new socks only to find it was the same make brand/make of socks, again just another way of making the business money, customer satisfaction a no, more policies, yes. Then we were charged a further £1 per adult because we were waiting for our kids in the cafe. Our kids are 8 of course we are waiting and I was looking forward to a coffee and something to eat. Once you get into the arena it is very well setup with plenty of arrows and instructions. There are plenty of trampolines for the amount of people playing. And plenty of options for them to go to different areas of the arena. The decor is very cool with lots of very impressive wall art and graffiti. We got to the cafe to find hardly any seats and extortionate prices. To be fair the coffee was nice but the rest average. And there are a few windows for you to keep an eye on the action below but seeing your kids is nearly impossible. Luckily our kids are well versed and confident enough to know we're we were in the cafe and return every 15 mins to check in. When we did we found another money maker. Again over priced slushy and sweets in a very fancy store section within the cafe area. And you'll also find slot machines everywhere, the type that has claws and gaming ones too. The whole experience is based on getting as many people through the doors per day and getting a max spend out of them at every turn. Be prepared for staff at the door telling you that they have terms and conditions and policies for every charge they go to put on you. You must pay or you must get out. It's in the terms. 🫣 We go to a lot of places with our kids and I like to leave knowing the following: Kids had Fun ✅ Adults enjoyed their time there ✖️ Staff were of a high standard ✖️ Value for money ✖️ Toilets were clean ✅ Coffee was good ✅ I was hoping to go here and leave a great review. But unfortunately we just got a bad taste in our mouth.
    5 people found this review helpful 👍

  • 4/5 Anis G. 2 years ago on Google
    My kids 12,8 and 5 year old love this place very much. There are rang of games that suit different age group. I have been there twice and I would recommend this place during weekdays since it is very busy during the weekends. The cafe little bite Missy and even has a big list menu but not that quality of food. I ll give 3 stars for cafe.
    4 people found this review helpful 👍

  • 5/5 Ellie M. 2 years ago on Google
    My 2 year old had an absolute ball! Staff were very helpful and patient! Couldn't ask for anything better and we have loads of fun!
    3 people found this review helpful 👍

  • 5/5 Paul M. 1 year ago on Google
    Another great session at flip out Glasgow. We go here regularly to have lots of family fun and a vite to eat. The staff are always great and friendly and there is plenty to do for all ages. The kids will love it 👍my daughter always has so much fun, they regularly do the second hour for a reduced price 👌
    3 people found this review helpful 👍

  • 4/5 Alexis F. 2 years ago on Google
    Kid's had a fantastic day, we were there for 2 hours and they didn't stop
    2 people found this review helpful 👍

  • 5/5 F R. 2 years ago on Google
    The kids loved the place so I have given 5 stars. But it was chaotic, disorganised and I felt like the young folk running the show just didn't want to be there. Takes about 15 minutes to get in so I would advise getting there early. We spent an hour in the cafe waiting on the next session because of this. The food was cold, undercooked and overpriced. Just don't bother. The place was not clean. There were lots staff wandering in and out the kitchen .... but none thought to remove the dirty dishes stacked up from I don't know when. Adults just be prepared!
    2 people found this review helpful 👍

  • 5/5 lynsey m. 1 year ago on Google
    We took our two young sons to flip out on a rainy Saturday afternoon! It was a great day! There is so much to do, kept everyone entertained for a few hours! The staff are also very friendly and helpful, in particular the manager Davie and a member of staff Murray! Will definitely go again soon
    2 people found this review helpful 👍

  • 1/5 char and e. 2 years ago on Google
    After booking and paying for the session they charged me for the privilege of making their life easier they had the cheek to charge me just to get in and wait on my kids, this on top of new socks ( because another companies trampolining socks are no good. Wrong colour or something). Feel as if I have been conned just to let my kids have an hour of fun, now sitting at a dirty table in an uncomfortable chair hoping the kids don't see the puggies.
    1 person found this review helpful 👍

  • 3/5 louise g. 2 years ago on Google
    We were invited to a party from 10am until 1pm and to be honest it was a bit of a shambles. We never got taken to the party room until about 10.40 and to travel there for 10am on a Saturday morning was a waste if our time. The manager, wasn't helpful at all when our daughter wasn't allowed access to an area for over 140cm. My daughter was about a cm from the line and you could tell aiden revelled in his position of authority and would not allow her in even although she was 12 years old. Would they discriminate against an adult of the same height, I hope not? The party meal was at 12pm and even after the kids were frnished eating they were not allowed back in to jump although the finish time was 1pm?!
    1 person found this review helpful 👍

  • 3/5 Mel L. 1 year ago on Google
    It wasn't what I expected, but kids enjoyed it. The cafe was not very clean, spilled drink on floors and about 5 staff yet our 2 n half hours there no one seemed to care and it was just left, (the spills were there when we arrived)which is not cool, given the fact kids are going about wearing socks. The upstairs arcade 2 machines took money but didn't work, did say to staff and yet again nothing was done and kids witnessed several other kids doing it and complaining with no one putting an out of order sign up, which I feel is a complete con, as poor kids loosing their money and being upset, my kids managed to stop a few others from trying the machines in question. Refill slushies are great but yet again 2 or 3 machines were either just put ice or pure water, kids said to staff but yet again nothing was done.
    1 person found this review helpful 👍

  • 5/5 Craig B. 1 year ago on Google
    Flipout Glasgow is purpose built indoor trampoline and inflatable park. Would highly recommend for all the family. For big kids of all ages. The place was clean and well equipped. The staff were attentive and a huge help. Particularly the manager Carol who was happy to help with our queries and made us feel welcomed. Already looking forward to going back 5⭐️
    1 person found this review helpful 👍

  • 5/5 Jo J. 1 year ago on Google
    Fabulous trip out for all ages and great value for money! You definitely need to be relatively comfortable with trampolining and relatively fit, but all experience levels can be catered for. Inflatable obstacle courses and other games make it an experience you can do for 60+ minutes. Recommend staying within your ability - we had a few almost injuries and saw someone taken out on a wheelchair with an ankle injury. So take care!
    1 person found this review helpful 👍

  • 2/5 Jane F. 1 year ago on Google
    I attended with my 13 year old son yesterday. The freestyle area was closed and has been the last few times we've visited. Wipe-out was also closed, as was half of the bouncy castle area. The top area of the cafe was closed off, the area I like to sit in, and we arrived to a lot of dirty tables. The same price is being charged for less. If they could open the areas back up and give a bit more attention in the cafe area this place would be great again.
    1 person found this review helpful 👍

  • 1/5 Zoë W. 6 months ago on Google
    I had a really bad experience at my child's party on 30th September. When we arrived at the room it was still dirty from the last party and littered with food etc. The host was hurriedly trying to clean it up. When we were given access to the room it was still very dirty and unsanitary and didn't feel like a safe place to eat. I asked to speak to the duty manager, who promised his manager would call me within a few days about a refund and the state of the room, but that didn't happen. I then contacted head office but didn't hear back from them either. I'm going to post the photos here so people know what to expect in terms of cleanliness. The food was also poor, but the main issue was the level of hygiene in the room.
    1 person found this review helpful 👍

  • 3/5 Allan L. 4 months ago on Google
    This venue used to have the more advanced trampoline, the parkour and ninja warrior sections. Which was great for teenagers and adults. Now it's just a birthday party destination for small kids.

  • 5/5 oxana l. 5 months ago on Google
    My kid had a great party there. This time was open a lot of activities and was fun.

  • 4/5 leeanne s. 8 months ago on Google
    We went along for the first time yesterday. We were very pleasantly surprised. I can only base my review on my day of visiting. I am aware on different days there us different staff and some people may encounter different experiences. However, on my visit, the lady at reception was super helpful to this very sleep deprived mum during the summer holidays who didn't add myself to the booking (I know..) lol. But she sorted it all out for me, no problems, and even when I repeated the direction she gave me wrongly, she guided me where to go (I would get lost in a shoe box) The saftey video was good, and I have to admit I was ready for a battle (due to my girl not being able to understand the video as she has learning disabilities, but obviously me being the adult I did and she even said you can put your socks on whilst your listening..as long as you listen (Gravity made me watch that video three times the last time because I looked away to tend to my disabled child) , but no battle was had they were well experienced and knowledgeable in the fact I could hear it and didn't have to watch it to hear it) so well done guys. Staff approached me as we were on the trampolines and asked if we wanted the music down, which was lovely. The young man on the grass slide was awesome at assisting my daughter at the bottom of the slide as I pushed her down and tried to get down on time, lol. Did I mention I was on my own with my girl so as a single parent my job was already harder , so being in two places at once is difficult, although I do try my best. But staff were amazing. I was warned not to use the cafe by friends as it isn't always clean and it would be far too noisy for my girl so can't comment on the cafe. But the facilities we used were clean and well maintained. Staff were helpful and very very aware of disabilities and gave my girl space to do her thing without correcting her (she likes to lay down a lot, which it says not to do on the saftey video BUT the staff could obviously see it was something she needed to do so as long as no one was round her she was fine to do what she needed to do as she was a bit overwhelmed) so well done everyone for your understanding. However, I kinda have to mention the two members of the team on the e carts who I needed to speak to. They are young and were enjoying their flirting and being in each others company, which was kinda cute... BUT.. I had to speak to them which I did away from the other parents and in a calm polite manner and told them whilst my daughter was on the e carts they had to stop talking to each other for that whole 3 minutes. I instructed them that one needed to be at the bottom of the track and one at the top whilst the kids were driving. They needed to pay attention. I showed them some basic go and stop signs. I apologised if I seemed like a Karen, BUT there is staff there for a reason, so they must keep an eye on the kids. My girl, like many other children need all eyes on them at all times. Credit due they did listen and followed my instructions and worked for the time my girl was on the e carts , the male assisted my daughter when she got stuck and for that three minutes they did their job. However, I have to say I would expect them to do that with every child. I don't understand why other parents would accept that lowered standard of care and supervision on moving equipment either, but there we are. However, all being said, we will be back next week as my girl can't wait to go back.

  • 5/5 Claire S. 5 months ago on Google
    Came here for my sons birthday with 2 friends. It was great. They loved the new additions of the go karts. They had loads of fun. If you want to avoid the crowds of a weekend come before 1pm

  • 4/5 Trudi M. 8 months ago on Google
    I booked a child party experience early on the Saturday morning for a 5 year old. I would say that it was a good location for a party in that there were lots of activities for a range of ages. I will say however that the food was poor and cold, and was slow to arrive. Also the music was very very loud and a bit unnecessary at 11am when there are mostly under 10s in the place...

  • 5/5 Wooden T. 6 months ago on Google
    We did the after school session, which included an hours play & meal. It had been a while since we had attended Flip Out. Both myself & the kids were amazed at how much it had changed & how many new activities there were. There were that many that unfortunately getting to do everything in the hour time slot was just not possible. They managed to try out the new bumper cars, to me sort of reminded me of the dodgems however they spin just for that extra fun element. All you could hear was joy & laughter from the kids. There was an inflatable part, I think it had a big slide inside, there's that much to pick from the kids were a bit overwhelmed as to which activity to do when. They went down the big slope that you sit in a rubber ring to go down, the lighter you are, the faster you seem to go. At every activity there is an attentive staff member making sure everyone is enjoying the activity safely, this made it enjoyable for myself knowing that if one of the children decided to do a different activity to the other I didn't have to try split myself in two or tell them no they would have to wait. There are height restrictions on things & some if under you can go on with an adult. The laser quest part was a favourite for a few of the kids. It is very well done. It resembles parts of Glasgow & has different levels & many spots to hide from opponents. The kids went into a briefing room to start, with a member of staff who explained safety rules. I think they watched a short safety video too. I could watch them going round shooting each other from the viewing point, which was great, got a good laugh at them ducking & diving trying not to get shot. The soft play part is still there along with the basketball area & what I call the gladiator part where they each have to get the other off the balance beam. The food included in the after school deal had decent options to pick from, our kids had the pizza slice, burger & chicken nuggets that all came with chips & drink. They seemed to enjoy it & got to watch a film on the projector screen while they ate too. There seems to be more activities being added for the future. We can't wait to go back to do the parts missed & do it all again. I couldn't fault it, clean, safe, with friendly helpful attentive staff & a whole lot of fun. The after school session for what's included is an absolute steal in my books. Definitely be booking it many times over 🌟🌟🌟🌟🌟

  • 5/5 Sharon J. 1 year ago on Google
    Great for kids and adults, go in with them if you can they love it. The laser quest bit is great fun. Cafe ok could do with gluten-free options instead of just chips, though it was so busy I didn't ask, so hopefully they do and I'm wrong

  • 5/5 Claire Frances M. 1 year ago on Google
    Children were invited to a birthday party. Very well organised would highly recommend for a stress free party idea for your little ones.

  • 4/5 Olivia 1 year ago on Google
    Had a great time with family. At the start it was a little crowded due to the previous group still being in but once their time had run out it allowed for more areas to be freed up. Much bigger than initial thought. Many different areas not all dedicated to trampolining. Staff were nice and knowledgeable and were on standby watching for anyone breaking the rules or needed help

  • 5/5 Conner R. 1 year ago on Google
    Great day out with my 9 year old, lots of great equipment and space to play and bounce about. Staff were very nice and friendly here and the coffee in the cafe was fantastic. All in a all a great couple of hours and plenty of parking, all for a modest price.

  • 1/5 Ruth E. 2 years ago on Google
    My experience is I would never take children back here. The hole experience is totally disorganised & filthy with a horrible smell in the locker areas. I never once seen any staff cleaning or wiping anything. As for the cafe I would not even let my dog eat there. Tables and seating areas where disgusting apparently dishwasher had broke down no cutlery & food was not fit for human consumption. At £12 per child entry fee total disgrace this place is clearly needing checked by Health & Safety

  • 2/5 Lauren S. 2 years ago on Google
    Kids enjoyed it that was about it. The place is dark, not very clean (toilets in particular) and whatever you do …DO NOT eat there! Food was inedible, chicken nuggets - avoid and to top it all off one of the male kitchen staff came out to talk to his mate and stood with his hands down his trousers while he yapped in front of folk eating - absolutely revolting!!


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