Bocadillo Coffee Shop & Bistro image

Bocadillo Coffee Shop & Bistro

Restaurant Cafe Coffee shop Breakfast restaurant Sandwich shop Lunch restaurant

😠 Came in for a take out coffee about 1.30 pm today (30/03/22). Two people seated at a table, two waiting for a takeout order and one person giving an order and paying. So , it’s quiet and there’s three staff behind counter serving, apparently. So person before me stands aside to wait with other two .... People often mention staff, friendly, service,


Address

569 Sauchiehall St, Glasgow G3 7PQ, United Kingdom

Website

bocadillo-coffee-shop-bistro.business.site

Contact

+44 141 221 0069

Rating on Google Maps

4.60 (172 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 am to 3 pm
  • Thursday: 7 am to 3 pm
  • Friday: 7 am to 3 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7 am to 3 pm
  • Tuesday: 7 am to 3 pm

Featured Reviews


Frequently mentioned in reviews: staff (11) friendly (10) service (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Juliet M. 1 year ago on Google
    Came in for a take out coffee about 1.30 pm today (30/03/22). Two people seated at a table, two waiting for a takeout order and one person giving an order and paying. So , it’s quiet and there’s three staff behind counter serving, apparently. So person before me stands aside to wait with other two . No acknowledgement from staff I’m there waiting to be served but I think maybe they’re making up the orders. No , instead congratulations to younger staff member for “dealing with that “. What I don’t know - but it’s worthy of a group hug and patting each other’s backs 🤷🏼‍♀️Face masks have been pulled down at this point and no hand sanitising either. Still not even a glance in my direction- like , why do they think someone has come in and is waiting at the counter?A few minutes has now passed when another customer ( from table I think) walks up and he’s paying.No problems seeing him. STILL no one has approached or acknowledged me. Best part of 5 minutes has passed. I’ve had enough. I leave . Feeling really bad being dismissed like that. SHOCKING CUSTOMER SERVICE- retraining required there and also basic safety precautions being carried out in a global pandemic. Never got to try food or drink so can’t comment but I will not be back and certainly couldn’t recommend based on the terrible ( lack of) service I (didn’t) received. I would give no stars based on that experience if I could.
    1 person found this review helpful 👍

  • 5/5 Ssss A. 5 years ago on Google
    Been going here since it first opened. Other places start putting their prices up and the quality of food goes down but not Bocadilo. Very reasonable price, beautifully plated and the food tastes great. Very friendly and helpful staff.
    1 person found this review helpful 👍

  • 3/5 Soph N. 6 years ago on Google
    The food was really good, for a great price, although one of the staff member was really rude with us. I also work in customer service so I do understand sometimes the staff is not the happiest because of lunchtime etc, but after several try of being nice and friendly we got the same attitude from her. As the staff is the heart of a place we didn’t really enjoy our time there. I gave 3 stars just become of the food and price, but I’d never return to that place again.
    1 person found this review helpful 👍

  • 5/5 Stephen B. 1 year ago on Google
    Great breakfast nook for early morning take away! Had their muffin box and flat white, spot on, fast and cheap! The one woman show was really killing it at 7:30AM!

  • 5/5 Sarah M. 5 months ago on Google
    Eggs Benedict from here is perfect! Soups are really good too

  • 5/5 The Cider C. 3 months ago on Google New
    Please visit this cafe the food is lovely and so are the ladies who work there. Outstanding service mega friendly too. It was more like visiting a friend or family member than I café. So give it a try James from Bristol

  • 5/5 Mr B. 1 year ago on Google
    Always great service from the girls serving and waitressing, very friendly and the food and coffee is always superb- try the katsu chicken loaded fries!

  • 5/5 Monica L. 9 months ago on Google
    What a wonderful place for breakfast! Greeted and served with a smile. The ladies sure make breakfast fun, and the food an coffee was amazing to boot!!!

  • 5/5 Colin B. 11 months ago on Google
    Good food, reasonably priced. Excellent staff.

  • 5/5 Jodie M. 11 months ago on Google
    Delicious breakfast wrap, very filling! Coffee was tasty and the service was excellent. They were friendly and attentive and I'd recommend this place to anyone wanting a friendly atmosphere.

  • 5/5 Nicole Q. 1 year ago on Google
    Always come here for lunches! Great service, friendly staff and lovely food!

  • 1/5 Morgan H. 1 year ago on Google
    Was charged £3 for a roll and turkey, not even two full slices of meat, one and a half measley bits of turkey🤣 soup used to be good but recently it’s been inedible, wont be back

  • 5/5 Iain M. 1 year ago on Google
    Excellent little place. Staff really nice, friendly and food was to a high standard. Coffee and bacon roll were lovely

  • 5/5 C M. 1 year ago on Google
    Came here on Tuesday with my sister and nephew. The food is great and the service is even better. The waitress Steph couldn't have been anymore helpful and all other staff were great too. Will definitely go back.

  • 5/5 Michael P. 1 year ago on Google
    Very friendly staff and owners, even if it was terribly crowded during lunch time. But I think that was exactly the charme of it.

  • 5/5 Frank M. 1 year ago on Google
    Stumbled across this place and so glad I did, the ladies are amazing the service was exceptional - friendly and welcoming. Highly Recommend.

  • 2/5 Dinesh K S. 1 year ago on Google
    Very disappointing as have been before and seems to be getting busier and more expensive but portion size of macaroni and cheese was appalling and jacket potato had hardly any filling. This is a sharp contrast to what has been served before. This is an opinion shared by my colleagues who used to regularly go there. Will not be going back in the foreseeable future.

  • 5/5 Chris S. 1 year ago on Google
    Great wee place. Recently started a new job in the area and this is my new lunch spot. Staff are nice and service is quick. Stickler for the soup and toastie deal to be honest but they have a wide menu with daily specials, homemade treats. Wouldn't mind a bigger spoon for the soup though! 😀


Call +44 141 221 0069 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Prepared foods
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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