Been to many a Costa Coffee and this particular shop has by far the rudest staff and the dirtiest toilets. I'm sure some of the staff are lovely, but there are a couple who seem to think are headmistresses of a school during the Victorian era. Ordering people around with a tone that wouldn't look out of place coming from Miss Trunchball from Matilda at the West End. Must make them feel mightily powerful. You work in a coffee shop. I'm not demeaning the job, but get a grip and please don't take out any inferiority complexes you may have on people that want a hot chocolate. Have a word with yourself next time you are at home in front of the mirror practicing your tough guy routine, or when you're in the garden practicing shot put.

Ordered two flat whites. We were just passing time before a meal and an evening show. Served quickly however the coffee's were so cold with that temperature you wouldn't bath a baby. We just drunk it anyway. I felt I had to let them know. To the staffs credit I was offered another or a refund or a cake which I refused time was against us. However I didn't expect the boss to say sometimes the machine does that. In hindsight I didn't see the milk being steamed therfore I think the milk was cold.

Brilliant visit due to the lovely assistant that made a relevant convo whilst I was ordering

Was Ok. The oat milk was sold out so I chose almond milk instead. The staffs were busy talking instead of making coffee quickly.

great location w standard interior. you look at the staff working very hard and just wonder why making a cuppa takes so long ? cos every single step of make a cuppa they need to walk a few steps... poorly designed worktop arrangements. as expected... coffee from Costa nowadays... no matter what you have ordered... all taste like milk ? I have ordered a cappuccinno which doesn't smell or taste like coffee at all...

Typical city centre Costa. Everything as you would expect. Quite quiet on Thu morning so plenty of seats. Managed to nab a socket to plug my bike battery in.

I ordered a pumpkin spice latte for the staff member to exclaim “that’s Starbucks”. I didn’t realise Costa don’t do a pumpkin spice latte and it’s no problem at all but I felt that delivery was a little poor since many other coffee shops and cafes have this flavour in October. Even Greggs has this flavour so I felt it was a little rude for him to reply with literally only “that’s Starbucks”, no alternative recommended, nothing else said. (I later saw they have their own seasonal flavours). I ordered a vanilla latte and had to return to the counter with it as the barista by her own admission forgot to put the vanilla in. Again, just feel the service lacking there as she knew when I went back before I said anything that she hadn’t put the flavour… but no one made any attempt to rectify that before I came back. Coffee and muffins were lovely, perhaps the staff were having an off day.

Terrible service, messy, dirty 4 people in and nobody clearing tables. Coffee was under extracted and weak

Everything in the disabled bathroom was up to code, no tied up/cut short emergency cord etc, clear signage, plenty of bars to brace on, and back padding to be comfortable whilst on the toilet which was a good height. Soap etc was well stocked and it was quite clean. Was also able to use my radar key easily and there was a ramp up into the shop and plenty of wheelchair space.

Amazing place. Very clean, power sockets are available and very spacious. The employees are very friendly and very helpful.

Very good nice and clean and friendly staff

Absolutely delicious food at reasonable price. Loved it.

Coffee was so watery and bitter,no potion of filter coffee,environment not comfortable or cosy like a coffee shop should be,far to bright not very inviting and had to clear the table myself.

Love it

Good meeting place for a quick coffee or snack.

Good choice, clean shop and friendly staff!

well, that's a nice place

Coffee

I've been there on multiple occasions where I've waited in a decent queue, ordered, THEN been told that they aren't accepting contactless or only accepting cash. It seems that this is a persistent issue, and at the very least a sign needs to be posted BEFORE getting in the queue while looking at their obnoxious TV screen menu for 48 minutes because it changes to an advert while you're trying to see what you want. If it wasn't for their convenient and pleasant location I'd never go there - luckily, there is a cozy Caffè Nero directly across from it.

Not particularly impressed. Generic costa in a good location but the place was understaffed, long waiting time and a bit dirty. Card machine wasn't working, some internet issue which seems to be a recurring thing.

Poor management. Informed the staff about the flies that were sitting on the sweets, and the guy said, "I will inform the management." And done nothing. Even did not bother to push flies away. All sweets are in open area. So dirty.

It was a very busy Sunday, but the tall guy with blonde hair smashed it! He had like 5 coffees on the go! But still got my order spot on, cheers!

This is a busy Costa, but runs efficiently. The food is the usual fare and the coffee is as standard. It's very convenient to access being on Sauchiehall Street, and has good wheelchair access being on the level.

Staff very friendly. Forgot to get my change but the young lady called me over. Honesty, you can't beat it. That's service for you.

Very busy on my visit the morning and orders were flying through fast. Well done to the young fair haired barrista who still took the time to put together the drinks with care. It cant be easy doing that many drinks in a short space of time but he was doing a great job. My cappuccino was perfect.

Very over priced drinks..We had hot chocolate with some cream and mallows of which 3 mallows were supplied in small cup separately £4.70 a drink. Too expensive for what was given. Taste was nothing special. Staff i encountered were cheerless, like robots. One of the front doors is smashed in and covered in tape. Mirrors on wall needing a good clean as they're all smeared, never been cleaned properly by looks of it.

You know what to expect with Costa and nothing is different with this one, toilets weren't the best on this visit but did the job

Great service and nice coffee. But the decor is tired and dirty as was the floor. The gents toilets were very smelly. Unless you are desperate I'd try and find a nearby costa that's been given a bit more love

Like most coffee shops it got loud really quickly. Staff and coffee spot on as always.

After watching Coronation Street in Canada and seeing the Costa coffee brand, it was finally nice to experience it. Definitely an amazing coffee and treats. Bacon on a roll was the best.

Had a fantastic white hot chocolate drink. Just what the doctor ordered

Served by two very pleasant members of staff who highlighted special offer, and free coffee (with loyalty points). Another one was busy cleaning the shop but still interacting with customers. Best coffee experience in a long time. They deserve credit for this.

As always good coffee today I sat in and eat and drank. Was rather busy and staff were brilliant working hard and very friendly. The only issue that I have is when using the app they never seem to get it right. I was using a buy one get one ticket but instead they ended up using my free drink

I enjoy Costa Coffee, especially over some of the other competitors. However this one being located on one of Glasgows busiest streets, makes the atmosphere loud, busy and the seating very cramped. The service is good, with staff being polite and helpful, however as per the above problems, the sheer volume of people can mean you wait sometime for your order.

Sunny and cosy place to enjoy your coffee and study.

Quick friendly service, during the rush they were still attentive to the mess and did their best to serve people quickly whilst keeping up store standards. The food was nice as always!

Warm and tasty!

Big branch, nice service

Very expensive coffee shop not that great

Fab shop staff where grt under the circumstances grrrrrrrrt

Costa was really good, staff kept you right regarding covid rules. Coffee and Belgian bun cant go wrong.

Glad to be back i missed the coffee and nice cakes . All very well organized and clean which is good in the present climate. Well done

Great service. Staff made sure i could get round the café in my wheelchair with ease.

Nice to place to have a coffee after you have done your shopping.Good selection of coffee teas and cake's

I do like a Costa Coffee.

Great staff , help with allergy questions was delt with seriously and in very friendly manner. Much appreciated

Very helpful staff, I have a nut allergy and they took the time to run thru what I could eat and clean everything before serving me. Smiled the whole time and didnt make me feel awkward or silly which is so so wonderful. Thank you x

Quick and friendly service. Nice

Its costa ?. Always good to have a coffee.

Always enjoys a Costa before I head home with shopping. Good to a relaxing time before you hit the traffic ?

Costa should get an award for allergy awareness. If you tell them you have an allergy, they take special precautions to ensure it is free of the allergens. I wish every place did this. Although their wifi doesnt always work, theyre much friendlier than other coffee chains.

Loyalty points system is always being hacked. Great coffee! #wheelchair users ok here

Consistently good service and coffee.

Great coffee

Good service......good staff

Really nice baristas in this costa coffee ?

Not much communication with server assumed I was taking awy

Good coffee with cake nice and quite

My lovely place

Very nice coffee

Terrible coffee, but it's costa

Freezing cold not the best for a wet Sunday

Yummy iced cafe latte

Amazing

Love ambience, staff is friendly.

Abit over priced and hot chocolate was bland

Great coffee and great staff

It is a cozy place in a very nice street. Staff is friendly and amazing.

Girl who served us long dark pigtail head shaved in short on one side wears glasses sorry don't know her name anyway she is pleasant ,fast, hardworking and organised credit to Costa very pleasant girl ,hot choc to die for

Yummy