Hair in my food.. not a happy customer. heppend twice on the same plate.. didn't complain about the first one.. "things happen and I am not a picky eater" but the second time was just unbelievable..

Top service and amazing food!!! 🤩 Would recommend this place to everyone! best Italian place I've visited in a long time. Thank you 😊

Lovely meal tonight and excellent friendly staff, including a superb Old Fashioned cocktail. Focaccia and dips, then Gambini Risotto. Will be back for sure.

Went here with my sister and brother in law on 16th Aug for an early dinner with a Groupon voucher. Very pleasant front of house and quickly seated. Menus were already on the table and the offer of beverages very quickly taken and brought to the table. The early evening menu doesn't have too many starters or mains but I consider that a good thing as it means they concentrate on doing simple things well. Myself and my brother started with minestrone soup which looked thin and watery but was full of vegetables and flavour. It was served with a generous hunk of bread and a butter portion. My sister in law had the mushroom fritters served with a honey mustard sauce and small side salad which she declared tasty and filling. For mains I had the pasta arriabiata which for my liking had lots of fresh chilli. My brother had the pasta carbonara(wasn't spaghetti) but came with plenty of bacon pieces and looked creamy and he enjoyed it all the same. These mains came with 3 chunky slices of garlic bread without ordering any extras so was included. My sister in law ordered the lasagne which also came with garlic bread. To drink myself and my brother had a glass of house white and red which were very palatable while a coke sufficed for my sister in law. As the service from Ashleigh and Lucy and the ambience was very pleasing my sister in law and myself decided to indulge in a dessert. We opted for the white chocolate rafaello cake with 1 scoop of vanilla ice cream which was lovely and light and went done well. Also had 1pot of tea. The bill was around £64 of which half was taken off with the voucher. Would return again for the ambience and food. Big mention to the servers too.👍

Great food reasonably priced and very friendly staff .. we will be back for more of your tasty dishes.

Can't really fault it, it gets a bit lively late at night with all the music from the different places clashing in the main hall, but food was great and staff were really nice

Food was very good, as well as service.

Really like this restaurant, pizza's are brilliant, staff are always very welcoming and friendly.

Lovely atmosphere, lovely food, and staff attentive and pleasant

Fantastic food and service. Best pizza in town.

Excellent service and food

Great food lovely staff thoroughly enjoyable lunchtime experience.

(Translated by Google) Delicious Italian food to be in Scotland and the wine was good too. (Original) Deliciosa comida italiana para estar en Escocia y el vino también estaba bueno.

Could not fault the staff at all, everyone was so friendly and attentive. Great food as well!

Good scottland food . Heartly dish.

(Translated by Google) Merchant Square appeared already in Christmas atmosphere mid-October with the many lights on the ceiling. This is in contrast to a number of things near Merchant Square that really didn't look good. Beforehand, I had a shrimp cocktail that tasted like a tasteless chilly sauce. My partner's bruschetta turned out to have been a better choice. My risotto with mushrooms, however, was of excellent quality and quantity and my partner also enjoyed the pasta. For the same quality risotto we pay double at home so they have an excellent price / quality ratio here. The service was smooth but I have to say that there were no more than 10 guests that evening. Definitely a restaurant to remember as there are more expensive ones in Glasgow that deliver less. (Original) Merchant Square bleek al in Kerstsfeer half oktober met de vele lichtjes aan het plafond. Dit in tegenstelling tot een aantal zaken vlakbij Merchant Square die er echt niet uitzagen. Vooraf nam ik een garnalencocktail waar de smaak van verdween onder een smakeloze kille saus. De bruschetta van mijn partner bleek een betere keuze te zijn geweest. Mijn risotto met mushrooms was echter van een prima kwaliteit en hoeveelheid en ook mijn partner genoot van de pasta. Voor eenzelfde kwaliteit risotto betalen we thuis het dubbele dus hebben ze hier een uitstekende prijs / kwaliteit verhouding. De bediening was vlot maar ik moet zeggen dat er hooguit 10 gasten zaten die avond. Zeker een restaurant om te onthouden want er zijn duurdere in Glasgow die minder leveren.

Not good at all! Service was slow, although pleasant the staff agreed to everything and followed through with nothing. Food was cold after we waited 3 hours for it. Offered a free round of drinks to compensate for our wait but it wasn't good enough, wish we'd went elsewhere.

Food was nice enough toilet's leave a lot to be desired.

Food good, especially 2 course meal deal (starter and main), good range and well priced. Lunch/Dinner for 3 and 2 bottles of prosecco £62. Can't argue with that. Will be back

Magherita Pizza Was Drowned By Tomato Sauce, Disgrace, Would Not Recommend!!!!

Lovely fresh food and friendly attentive staff.

Good service and location however food not very hot and portions quite small.

We had a great experience at this restaurant! The staff were fantastic and we didn't wait long for our food, which was absolutely delicious!! And the portions were very generous! Can't wait to go back!

Great setting, food is reasonably good Italian, but desserts are small and ice cream is cheap nasty stuff, not the proper Gelato stuff, and I'm afraid that drags it down.

Polite and courteous staff very professional explaining the rules of finding out during the Covid 19. Food absolute delicious. Never been dissatisfied yet

Excellent, was there for a family meal celebrating my sisters birthday. Service excellent, staff very friendly and professional. The meals were first class, with myself having an Italian heritage, I am fussy in my choice of Italian restaurants, I have been here once before and the service was excellent and cuisine first class. The only disappointment was that I could not get my canoli as their refrigerator broke down, only ice cream was available, but overall, excellent price and will be returning at some point,

Staff friendly and nice but the food was shocking. My wife and I never complain about anything, we r not fussy eaters. I got pizza picantae and my wife got chicken pasta dish and both were tasteless. Had to add load of salt and pepper to get a taste.

Great 5pm deal. Friendly staff.

I used to work here. Staff who work here get no contract. I never got a payslip. Tips have been withheld from me. Avoid at all cost!

These guys are amazing. I had booked a private party upstairs for my husband 60th birthday on Sunday 16th February and paid a deposit if £100 as requested, as far as I was concerned it was totally non refundable which was totally acceptable. My husband unfortunately suffered a heart attack on 4th February. I contacted Franellis to cancel the booking a couple of days later thinking that was the end of the matter but to my utter surprise Louise who had taken the original booking and had just returned from holiday phoned to ask after my husband and to inform me she had organised a full refund of my deposit. To say Franellis has restored my faith in human nature is an under statement. What lovely people working for an obviously lovely caring company. Thank you all p,s. John is making a very good recovery

Nice food. Service bit slow. Please spell lasagne properly on lunch menu

Service was slow. Buy food was very good for the price.

Staff were nice, food was ok, but been 3 times, and 3 times main meal was almost finished by time side dishes arrived. How hard is it to bring chips out at same time as your pizza?? Will give it a miss.

Food is not that great and ambience was rather dull. Waitress was rather brusque. Starter was very deep fried and was only vegetarian choice apart from soup which I didnt want. Pizza was extremely heavy and not very good at all. Would not recommend or return to this restaurant. There are far better places nearby much cheaper and nicer.

Louise and another female staff member were very helpful this morning. Couldn't ask for better service and the arribiatta is the best in Scotland.

Good lunch menu great service in these difficult times??

Nice restaurant with lovely food and great service.

At this hard time for everyone Fanelli's done well. As usual great service and food. Plenty space between tables.

Must visit restaurant in Merchant square for delicious food in a chilled out atmosphere

Hearty portions

Food hood as was service

Poor food had the haddock and chips very small portions and was charged 2 pound extra had better at a Morrisons cafe .

Very friendly staff and the food was fantastic. Thought it may have been too noisy because there are many other restaurants around it but I honestly didn't notice it when we sat down. Would highly recommend.

Fantastic food and service. The mens toilets have a corrosion feature which is totally unique

Great food ...bar staff excellent

good food nice staff

Nice atmosphere

Great food great service.

Lovely meal and reasonably priced.

Great resturant, food very good & staff very friendly, great atmosphere!