Starbucks Coffee image

Starbucks Coffee

Cafe Coffee shop Sandwich shop Coffee store

One of the Most Reviewed Coffee shops in Glasgow


Address

136-140 Buchanan St, Glasgow G1 2JA, United Kingdom

Website

www.starbucks.co.uk

Contact

+44 141 221 8348

Price rating

$$ $$

Rating on Google Maps

3.90 (1.7K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 6:30 am to 10 pm
  • Thursday: 6:30 am to 10 pm
  • Friday: 6:30 am to 10 pm
  • Saturday: 6:30 am to 10 pm
  • Sunday: 6:30 am to 10 pm
  • Monday: 6:30 am to 10 pm
  • Tuesday: 6:30 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: order (17) staff (10) coffee (8) Starbucks (7) service (7) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 New U. 1 year ago on Google
    One of the best Starbucks I visit Very nice location in center and nice setting
    1 person found this review helpful 👍

  • 1/5 Sharon K. 8 months ago on Google
    Ordered 2 coffee Frappe’s, one skinny and one normal- barrister made both in same jug and then marked them skinny and full fat once poured into cups! Taste was nothing like I’ve had in other Starbucks. Really disappointed! Also the coffee shop itself felt very unclean and staff making drinks seemed to be more interested in having a conversation.
    1 person found this review helpful 👍

  • 1/5 Susan M. 5 months ago on Google
    Less busy than other coffee shops so wandered in. Approaching the counter I placed my order, along with my name (as requested by Starbucks). After a lengthy wait I asked about my order. Staff appeared to suddenly acquire a defensive attitude and became rather feral with snapping and abrasive attitude. Rude, discourteous and had zero tolerance to ALL customers. Avoid!! Unless of course you want to take your chance at 'poking the bear'.
    1 person found this review helpful 👍

  • 5/5 Ekodo M. 2 years ago on Google
    view of the castle of Edinburgh it is very well located who would not like to drink a coffee while observing a magnificent castle of Edinburgh and the princess park.
    1 person found this review helpful 👍

  • 3/5 iolanda m. 5 months ago on Google
    Food is good as usual. However, this location had the tables laid in a bad way, we were sitting so close to other people it was uncomfortable and awkward. Also, the guy taking my order was rude and I felt awful in there. Worst starbucks I've ever been in.
    1 person found this review helpful 👍

  • 1/5 Alistair D. 5 months ago on Google
    Staff more concerned with chatting to friends and each other (mid order), serving area and surrounding area dirty, no cleaning been done for a while, music too loud - glad I'm taking out and not sitting in. Perfect example of why Starbucks is overpriced, over sugared and way over hyped. Picking up order for partner.
    1 person found this review helpful 👍

  • 4/5 Remrett G. 1 year ago on Google
    I have been here a few times and most of the time the service is fast and professional. It is remember just a sandwich, cake or coffee but at times staff had forgot to make my order or forgot my sandwich is toasting. The shop is always clean and tidy!
    1 person found this review helpful 👍

  • 1/5 John C. 10 months ago on Google
    Was in on Saturday Morning. Woman who served me at the till was really nice and helpful. Two who were making the coffees spent more time talking than actually serving people. I managed to head back to my work, sort something and come back and they still were no where near my order. Ordered a hazelnut latte and a caramel frappe and the latte was cold and the frappe just tasted like milk. Won’t be back as another Starbucks is just as close and never had an issue there.

  • 1/5 Zander T. 6 months ago on Google
    Kai, I’m sure his name was.. Probably the worst human interaction I’ve ever had in customer service. Extremely rude, absolutely zero customer service skills, comical how unprofessional he was in a 45 second conversation to take an order which he got wrong btw. (Wouldn’t let me finish what I was trying to order) Kai if you just listen when taking an order and don’t lean over the counter disinterested giving attitude you might get the order right :)

  • 1/5 Derek O. 8 months ago on Google
    Shocking customer service . All the staff want to do is talk to each other . No courtesy when passing your coffee over the counter 😡

  • 5/5 Cameron C. 6 months ago on Google
    Nothing bad to say about this Starbucks, staff are lovely and the service is good!

  • 5/5 Betta R. 6 months ago on Google
    We stopped in to get our City Mug collection mugs and they were plentiful. There was plenty of seating and the order line moved quickly. The place had adequate space and was relatively clean. A great place to relax and people watch.

  • 5/5 Alan Y. 9 months ago on Google
    Excellent food as expected. Very friendly staff. Helpful guy as well on the till sorted out our rewards card.

  • 5/5 Ky 9 months ago on Google
    Perfect drinks, nice seating, very personal touches to the store unlike some other locations. Love it all around.

  • 4/5 Andrew M. 10 months ago on Google
    Fast, efficient service. Coffee came quickly. But foam on cappuccino was too airy and lacking in substance. Baristas need to compact the foam more before serving. But flavour was fine.

  • 5/5 Savrober 9. 11 months ago on Google
    Easy to access Quick service on order and delivery of drink Plenty of seating space - comfortable seats too Nice atmosphere Quality made coffees

  • 5/5 Mark N B. 11 months ago on Google
    The tea was okay, the teabag wasn't that strong if you like your tea a little darker and stronger. Atmosphere was odd with a lot of louder people along the front seating area. People took up chairs and seats with bags and suitcases. Definitely a different vibe from day time to night time.

  • 2/5 Rachel M. 1 year ago on Google
    Didn't find the staff particularly friendly on my visit and quite rude and sarcastic if I'm being honest. Waited over 5 mins for a filter coffee.

  • 4/5 Pat C. 1 year ago on Google
    Very pricey fir a t n hot chocolate.the people moving chairs were very noisy more like scraping the floor including the staff. Toilets were blocked. Not clean. Very poo atmosphere. Trying to gage a convo. Doubt be back

  • 4/5 Ayla L. 1 year ago on Google
    Very nice Starbucks. Kept very clean. Put in my order, was standing for 10minutes waiting. asked one the barista about my order, she didn't have it, apparently it never printed out the order, but it had gone through on my app, so she made my order up there and then. Very friendly and nice staff. Will definitely be back if I'm in that area of Glasgow again

  • 3/5 Ayla 1 year ago on Google
    Nice drinks but our drinks were put in take away cups and when asked if we can have them to sit in instead the man behind the counter rudely commented ‘ well I’m going to be a member of staff down and I’m closing within the hour’ I said we would only be 10-15 minutes (despite them still having an hour till close) and they did change it over but it all seemed like a lot of effort and we want made to feel welcome at all. Place itself was quite dirty

  • 5/5 M AJ (Coffee l. 1 year ago on Google
    Like all starbucks caffeine, well decorated and organized, delicious cakes and perfect coffee, and friendly staff


Call +44 141 221 8348 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Small plates
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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