Glasgow Medical Rooms image

Glasgow Medical Rooms

General practitioner

😠 Worst place to deal over the phone. You should provide more training for the person who answer phone to book COVID Fit-to-Fly PCR tests. He didn't have the courtesy or patience to attend the query and was in a hurry to disconnect the call. People often mention Glasgow, medical, recommend, staff, Medical, service, Rooms, helpful, professional, friendly,


Address

211 St Vincent St, Glasgow G2 5QY, United Kingdom

Website

www.glasgowmedicalrooms.com

Contact

+44 141 225 0140

Rating on Google Maps

4.70 (178 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Glasgow (27) medical (27) recommend (25) staff (24) Medical (21) service (21) Rooms (19) helpful (19) professional (16) friendly (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Randika Kosala V. 2 years ago on Google
    Worst place to deal over the phone. You should provide more training for the person who answer phone to book COVID Fit-to-Fly PCR tests. He didn't have the courtesy or patience to attend the query and was in a hurry to disconnect the call.
    4 people found this review helpful 👍

  • 5/5 Robert J. 2 years ago on Google
    I can’t praise Glasgow Medical Rooms enough for accommodating my urgent request for a ‘same day result’ PCR test required for entry in to the States last week. The warm welcome from the reception staff was mirrored by the professionalism exhibited by the doctor taking the swab. My result arrived much quicker than anticipated allowing me to focus on my trip. I can’t recommend this private medical practice enough for any medical challenges you may face.
    3 people found this review helpful 👍

  • 5/5 James D. 6 months ago on Google
    It's always a pleasure to attend the Glasgow Medical Rooms. Nicola and the rest of staff always welcome you with a smile. Highly recommend their services.
    2 people found this review helpful 👍

  • 1/5 Stuart M. 1 year ago on Google
    I've had many appointments over the last 5 years at GMR the last 3 years were over the phone and mostly with doctor O'Neil. The phone appointments were usually very short and on one occasion I was surprised when I looked at my phone to see that it had been under 2 mins long. The attitude was awful at times and I found the doctor to be rude and also disingenuous on occasions...certainly not always the stress free medical appointments I would obviously be expecting. On the day of my last appointment I was spoken to and treated in the most appalling way...the doctor must be deluded to think that was acceptable in any way. Also the doctor needs to be more clear with regards to there privacy policy and not to be letting people spend thousands of pounds when they might aswell have been going to there local gp.
    2 people found this review helpful 👍

  • 5/5 Lyn S. 1 year ago on Google
    This is my third visit and it won’t be my last. I already have another visit booked. Five star service from my first phone call to the professional, efficient, smart and absolutely lovely reception team. Nicola, Robyn and Kesey have looked after me so well. Appointment availability is fantastic having tried every other competitor to source travel vaccines. The premises are right in the city centre and are lovely. A huge thank you to nurse Sharon Heggie who is just amazing. I Didn’t feel a thing but as an experienced nurse both previously in the NHS and in aesthetics I knew I was in good hands. I’m so impressed that I’m going to change my normal company for aesthetics to the lovely Sharon. Don’t waste your time going anywhere else, Glasgow Medical Rooms are the best. Thank you so much.
    2 people found this review helpful 👍

  • 5/5 DavieAdam1 1 year ago on Google
    I required to have a medical examination undertaken quickly for a work related move. Dr O'Neill and her staff were extremely accommodating and were able to get me booked in quickly. From the moment I walked in to the medical rooms I knew I was in good hands. Throughout my time at the medical rooms the staff and Dr O'Neill put me at ease. I can't recommend the Glasgow Medical Rooms highly enough. A special mention must also be made to Kirsten, who was brilliant and extremely helpful throughout.
    1 person found this review helpful 👍

  • 5/5 Olga K. 1 year ago on Google
    Kids Friendly: Trully recommended for Kids vaccination! The nurse he was really nice and happy with my 5 years old daughter so we had the best experience there! Well done good job!
    1 person found this review helpful 👍

  • 5/5 VICTORIA T. 1 year ago on Google
    After suffering for years with horrendous hayfever and trying every medication, spray, drops, air purifier I decided it was time to look into something else. I had heard about a kenalog injection and after researching local private clinics I came across Glasgow medical rooms. I emailed to see if they offered this treatment and got a really quick reply with some literature to read about it. I decided to go ahead after my life had been much debilitated for years of chronic hayfever. When I arrived I was given information on the possible side effects and was told that this was a strong steroid injection and should be a last resort which for me it was. I was told if it hadn’t worked in 3 weeks it probably wouldn’t work at all. After about 3-4 days I had already noticed a massive difference it was actually quite mind blowing. I keep expecting my symptoms to return but this has truly been life changing. I used to go to bed feeling horrendous and wake up feeling horrendous and generally tried to stay inside as much as possible. For anyone who has tried everything I would highly recommend this and this clinic! Top marks!!!! 🌟🌟
    1 person found this review helpful 👍

  • 5/5 MaeveOBoyleTV 1 year ago on Google
    Dr O’Neill is caring, empathetic and considerate and I would highly recommend her as a GP. The staff at the practice are all super friendly and professional and I feel really at ease every time I step through the door.
    1 person found this review helpful 👍

  • 5/5 Y T. 1 year ago on Google
    Great service! I'm Japanese with poor English, but the reception staff were friendly and helpful from start to finish, and listened intently what I needed. Highly recommended.
    1 person found this review helpful 👍

  • 1/5 Barbara C. 1 year ago on Google
    From the minute we entered the building we were so disappointed. The reception staff were rude and unprofessionally dressed (wearing dirty trainers). They were unprepared for our visit and had no paperwork completed even although we had completed all that was requested online. We had to wait 30 minutes for our appointment, often being left with no dialogue from the staff. The fabric of the premises is poor and very tacky. It is not medical in any way - a money spinner. If I could have been able to get my vaccination elsewhere I would definitely not have gone to this place. Had I not paid a deposit, I would have walked out. Don’t think about going here.
    1 person found this review helpful 👍

  • 5/5 Megan M. 1 year ago on Google
    The atmosphere even upon entering the premises was welcoming and calming. I am a very nervous person and the staff were so friendly it really put me at ease. The nurse I seen was so experienced and professional, it felt like I was being really listened to and guided in the right direction. The service I received here was fantastic and I can not recommend them enough!
    1 person found this review helpful 👍

  • 5/5 S R. 1 year ago on Google
    I was met with a smile and warm welcome by the girls in reception, while they remained professional during check in. The Pre check nurse was very nice , easy to talk to , efficient and communicated well. The Doctor continued this professional approach while being friendly, making conversation and the whole process simple. If you need a checkup , work medical etc. go to Glasgow Medical Rooms.
    1 person found this review helpful 👍

  • 5/5 Margaret-ann d. 1 year ago on Google
    Was in last week , staff were more than helpful . Nicola the practice manager went above and beyond to help with explaining my procedure and put me at ease , before I went for my surgery. Would highly recommend as Dr oneill was very professional from start to finish .
    1 person found this review helpful 👍

  • 5/5 Chris M. 4 months ago on Google
    Visited the practice for a physio appt and and it was very friendly atmosphere. Megan was really helpful getting me booked in!
    1 person found this review helpful 👍

  • 5/5 Alex E. 1 year ago on Google
    GMR made me feel very welcome on arrival with a quick and efficient service. Dr O’Neill was very friendly and did an excellent job. Would 100% recommend to all.
    1 person found this review helpful 👍

  • 5/5 Gerry M. 10 months ago on Google
    Immaculate interior, staff very well presented and helpful. Receptionist actually helped speed up my appointment time by requesting my paperwork from DVLA by fax rather than waiting on post.... Great initiative Kirsten !.... Doctor very pleasant Irish lady.... Was very happy to go to this practice and if I ever need private health care .. or know of anyone who does...I wouldn't hesitate to recommend. All round pleasant, no drama, no hassle experience with nice people. Gerry.
    1 person found this review helpful 👍

  • 5/5 Lauren B. 4 months ago on Google
    Recently visited the practice and can highly recommend, the reception girls were lovely & so helpful especially shanice who made my visit more relaxed as I was anxious to see the GP
    1 person found this review helpful 👍

  • 5/5 Maryann M. 10 months ago on Google
    We were pleased with the service at this clinic. We called in the morning and got a same day appointment. We were travelling from overseas and my husband needed medical attention. All the staff were friendly and helpful. He was ordered antibiotics and is feeling much better.
    1 person found this review helpful 👍

  • 5/5 Gordon M. 10 months ago on Google
    My visit to GMR was a really good experience, the reception staff we’re welcoming and helpful, waiting area was comfortable and relaxing. The doctor and nurse I had an appointment with were attentive and very professional which made me feel at ease.
    1 person found this review helpful 👍

  • 5/5 Steve F. 1 year ago on Google
    Found GMR to be efficient and quick to give me an appointment time for a ENG1 medical. The reception staff, nurse and Dr S O' Neill were all friendly and helpful And made the whole process as simple and painless as possible And all in a calming non medical felling but clean and tidy area.
    1 person found this review helpful 👍

  • 5/5 Laura B. 1 year ago on Google
    This doctors was so helpful and put my mind at ease. They were amazing at supporting me and answering any questions I had. Never once did I feel embarrassed and I would definitely recommend and return!
    1 person found this review helpful 👍

  • 5/5 Mhairi M. 4 months ago on Google
    Was recently in to receive some physio work due to an ongoing injury due to a CrossFit competition. Kirsten was so helpful and accommodating due to my work/life schedule to make sure i was booked in and seen to at the earliest opportunity. Kirsten also put my mind at ease while i was here as she spoke to me and kept me laughing until my appointment that i was so worried about due to being in pain for so long. Chris Wicks was brilliant and have seen a massive difference in my ability, both inside and outside of the gym. Great Team.
    1 person found this review helpful 👍

  • 5/5 Christopher G. 4 months ago on Google
    I had a medical emergency and I called Glasgow Medical rooms who were able to fit me in that day to see the nurse. The girl I spoke to on reception shanice I think was her name was amazing and made me feel so at ease. Would highly recommended.
    1 person found this review helpful 👍

  • 5/5 Mark H. 9 months ago on Google
    Been having a medical issue and after a Google search I found this practice very close to my hotel. From appearance at first I thought I was in the wrong place because it seemed to me that it was upmarket. I was fearful that I would be sent to the public hospital but I have to wait 45 minutes to see a doctor. The girl on reception was very helpful. Very comfortable seating. And an offer of coffee or tea, not something I have been offered by other practices.
    1 person found this review helpful 👍

  • 5/5 Dan R. 1 year ago on Google
    Highly recommended. Second attendance in 2yrs. OGUK medical, fit to train and D & A. Professional, friendly and expedient. Good city location, 3 mins from the M8. Have recommended and will certainly use the GMU again.

  • 5/5 Isabell M. 4 months ago on Google
    I needed an urgent appointment to see a GP and called Glasgow medical rooms and they were able to offer me an appointment that day. Great experience and would highly recommend. The girls on reception were so nice!

  • 5/5 Ryan K. 1 year ago on Google
    Excellent customer service from start to finish. I was in need of a last minute antigen test for travel and Robyn helped with this and made the entire process a breeze. Highly recommend.

  • 5/5 stephanie p. 1 year ago on Google
    The staff were so very welcoming and made me feel immediately comfortable! I got a little bag with some information about procedures they do and a little mini moisturiser in it too. The reception staff are very friendly and helpful, definitely great experience and if you need to ever go, please know you will have a great experience. The decor is beautiful and very comfortable place to be too. 10 out of 10 service :) I suffer from agoraphobia so they made my visit there very easy and I thoroughly enjoyed it

  • 5/5 Gemma M. 1 year ago on Google
    Glasgow Medical rooms is a great place to go for any medical care. I felt very comfortable when I arrived. Robyn was lovely and nice. Overall from my experience I would highly recommend to anyone to go there for any care. Thanks

  • 5/5 Mark C. 2 years ago on Google
    I recently attended Glasgow Medical Rooms to get a Kenalog injection for my hayfever. On the whole it was a fantastic experience. The staff were very professional and made me feel comfortable throughout. Furthermore, they were able to answer any questions that I had. The treatment has worked well and my symptoms have greatly improved. Thanks to everyone at Glasgow Medical Rooms!!

  • 5/5 GOLDEN G. 4 years ago on Google
    I don't usually leave reviews much, although, my visit to see Dr. Sheila O’Neill today definitely warranted one. I'm not a usual customer of this health centre, but i was made to feel at home from all the staff. Especially Dr. Sheila O’Neill, she is a very careful, lovely lady. I would definitely recommend. Thank you.

  • 5/5 Brian R. 4 years ago on Google
    I am Business Professional with a very busy international travel schedule. On a on a monthly basis I can typically travel from North / Central / South america to Asia and various locations throughout Europe. I found it very difficult to locate a medical facility that understood my situation. After much research I found the perfect place at Glasgow Medical Rooms Dr. Shelia was outstanding in understanding my situation. Outwith her medical expertise, she clearly understood the challenges I faced with my demanding travel schedule and the need to have a medical facility that was flexible to my needs. In addition, the entire team that works at Glasgow Medical Rooms are sincere, kind, professional and their communication is second to none. A special mention to the Practice Manager, Donna McMillan who leads by example, resulting what appears to be a flawless Practice.

  • 5/5 Martha E. 5 years ago on Google
    Really lovely doctor and receptionist I wish all surgeries could be like this one. Calming and serene atmosphere and my experience there could not have been better...? ??????

  • 5/5 Алексей �. 4 years ago on Google
    Attentive and positive staff. Helped with a difficult situation. Thanks

  • 2/5 Tess C. 4 years ago on Google
    The practice is generally ok but they are ALWAYS running late, hence only 2 stars. Given how much they charge, this is very annoying, especially if I'm on my lunch and pushed for time. Staff keep leaving so it's sadly not as friendly as it used to be.

  • 5/5 Marais B. 5 years ago on Google
    Dr. O'Neill is by far the nicest most comforting person you'd ever want as your Doctor. I'd recommend her to everyone.

  • 5/5 George T. 4 years ago on Google
    I attended Glasgow Medical Rooms after I had been struggling with a skin condition for a number of years. I had seen my own NHS GP and attend a skin clinic but was no further forward. I wanted to give one more try as it had really affected my confidence. I had an intial consultation with Dr O'Neil, where she prescribed me a combination of oral and topical medication. 4 months on and my skin condition has all but cleared. Dr O'Neil is really friendly supportive and easy to talk to. You never feel like the appointment is rushed like you do on the NHS. What I also found very different to my NHS experience was around treatment options. On the NHS the GP is limited to what they can do or prescribe. Where as I found with Dr O'Neil it was a discussion about what different treatments and options were available. I was also offered a referral to a dermatologist which I wasn't offered on the NHS. I can not speak highly enough about how well I have been treated here and how great the service has been. I now feel more confident and happy as a result of the treatment I received thank you Dr O'Neil.

  • 5/5 Muhammed C. 6 years ago on Google
    I went to this practice 19/01/18. Dr. O'Neill professionalism outstanding, in my personal view a very caring doctor, she looked after me, as did her wonderful team. Having come up from London, and needed some medical assistance, Dr O'Neill was very professional and thorough. Awesome service I would definitely recommend and return if i ever needed medical assistance again.

  • 5/5 Andrea C. 6 years ago on Google
    One word - brilliant! I cannot express how fantastic this practice is. Dr. O'Neill is wonderful. As is Deborah in reception. I thank them for the support they have given me. I'm between Glasgow and London and, even in different locations, always assist. To Shiela, thank you beyond words.

  • 5/5 GMK G. 6 years ago on Google
    Dr. Sheila O'Neill and her team quite literally saved my life. I cannot recommend them highly enough. Diagnosis of a serious condition that had been misdiagnosed by three hospitals took less than 2 weeks, including an MRI. Setting aside the professionalism, they are also just extremely nice people. Imagine a GP that truly cares and will be calling the patient after hours to see how they are getting on - that is what I got from Dr. Sheila O'Neill. There are no superlatives that adequately describe the service. Great. Fantastic. Superb.

  • 5/5 Javier G. 3 years ago on Google
    Dr. O´Neil was brilliant! She was incredibly kind, attentive, and knowledgeable. Everyone, from the receptionists to the GP, was extremely professional. I highly recommend Glasgow Medical Rooms.

  • 5/5 John H. 3 years ago on Google
    Dr O’Neill has been very important to me over the years. She is helpful to a fault, quickly available to deal with issues big and small, sympathetic but effective in her approach. She is both knowledgeable and insightful. Could not recommend highly enough. If you’re taking this opportunity to choose your own Doctor, then it should be Doctor O’Neill.

  • 5/5 Michaela W. 4 years ago on Google
    Amazing experience for this American traveler! I was in Glasgow for work and feeling super sick. I called them on a Friday and they fit me in within three hours of my calling time. I saw a practitioner, who forwarded my info to a dr so medication could be prescribed. They handed the meds to me so I didn’t have to get it filled anywhere. I was in and out with meds in an hour. I know it’s private so it’s more expensive, but it was less than what I am used to paying in the USA anyway. This place is amazing and the front office ladies are wonderful! I was hoarse as a hog and they gave me a cup of tea while I waited! Brilliant!

  • 5/5 gerry l. 4 years ago on Google
    Great parking central and accessible . Reception staff attentive and helpful . Excellant medical assesment and care

  • 5/5 Lira A. 4 years ago on Google
    I do not usually leave reviews but felt I had too. Dr O'Neill and her team have been a tremendous help to what could have been a catastrophic end to my holiday. Really lovely and relaxing setting also. Thank you so so much L

  • 5/5 Steven B. 4 years ago on Google
    Had a medical and was seen by Dr. S. Oneil fantastic doctor and was made at ease from the minute i arrived. Staff inside are very helpful and kind also.

  • 5/5 Krystel R. 5 years ago on Google
    As an American traveling abroad, I cannot say enough good things about my experience here. It was comfortable, warm and inviting: completely unlike any doctor visits I’ve had in the States or elsewhere in the UK. Dr. Sheila O’Neill went above and beyond to understand my needs, and she even directly phoned a nearby pharmacy to make sure my prescription was in stock so I wouldn’t have to go wandering through the whole city on foot. She took a genuine interest and asked thoughtful questions, allowing me to voice my concerns and feel heard. The fees were absolutely reasonable - less than I expected - and would’ve cost much more for this quality of care / attentiveness in America. I’m so thankful I found Glasgow Medical Rooms; if you ever need to see a doctor in the Glasgow area, do not hesitate! She’s the best.

  • 5/5 James H. 5 years ago on Google
    I have been a registered patient at Glasgow Medical Rooms for just over a year. It is a fantastic service. Dr O'Neill is an excellent GP. She is very professional, attentive, and genuinely cares. Consultations never feel rushed. All staff are helpful and friendly. The Practice is also very flexible when it comes to appointment changes at short notice etc. Overall just an excellent service.

  • 5/5 pupariuh h. 6 years ago on Google
    Dr. O'Neill was kind, compassionate and understanding, traits I value in a doctor.

  • 5/5 Joanna E. 7 years ago on Google
    Brilliant service - incredibly friendly and accommodating, felt very welcome and cared for! Couldn't recommend the Glasgow Medical Rooms more, it's a beautiful practice too!

  • 5/5 The L. 7 years ago on Google
    Amazing service and medial knowledge, one of the best medical practitioners we have ever met.

  • 5/5 John B. 7 years ago on Google
    Very good service. Friendly and professional. Highly recommend.

  • 5/5 Adam O. 7 years ago on Google
    I highly recommend Dr O'Neill and the Glasgow Medical Rooms. I, and a few travellers from Australia, fell ill on our recent holiday; we were able to get same-day appointments and Deborah made sure everything ran smoothly. The consult was very thorough and professional, the staff were welcoming, friendly and personable, and the practice rooms were extemely comfortable, relaxing and well-located.

  • 5/5 nicola d. 7 years ago on Google
    Fantastic service and would use again. Very helpful, professional and easy to talk to.

  • 5/5 brian r. 2 years ago on Google
    Needed PCR test for flight to USA last week. Professional, seamless and efficient service from Glasgow Medical Rooms ensured I had the necessary documentation to fly within 3 hours of having test. Superb service!

  • 5/5 Allena L. 2 years ago on Google
    Wonderful service for the same day fit to fly PCR testing. My mum had already missed her first flight as she only had an antigen test, and we were extremely distressed having to find a last minute PCR express test for her new flight the next day. Despite the numerous calls to continuously reconfirm the type of test (we do apologise for the trouble!), the staff at Glasgow Medical Rooms never lost patience with us, and went out of the way to reassure us about the testing procedure. They used Randox which gave us the results in an hour after it was received at the lab. Thanks to Glasgow Medical Rooms and Randox, my mum is safely back home in our home country celebrating the New Year with our family.

  • 5/5 Patrick D. 2 years ago on Google
    Fantastic service. Perfect balance of professionalism & friendliness. Highly recommended. I attended for a same day swab PCR test and had my results even earlier than expected. Couldn’t recommend highly enough

  • 4/5 James D. 2 years ago on Google
    I used Glasgow Medical Rooms for my offshore medical and Dr O’Neil gave me news that I was able to use to turn my life around! Very helpful, professional, friendly staff who are a pleasure to deal with! I can’t recommend GMR enough! Great place with great people! 10 out 10 from me! 😁👍

  • 5/5 Chloe G. 2 years ago on Google
    Just had a lip treatment done at Glasgow medical rooms and absolutely in love with the results! The practitioners took the time to chat to me before hand and made me feel so comfortable. The procedure went so smoothly. Will definitely be back here in the future. Great customer service and amazing practitioners! X


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