Long time customer, but service & order accuracy has greatly declined over the past year or so. Phone orders are almost NEVER accurate, things are missing or toppings are wrong on just about every single order now. Coupons toward the free pizza are often forgotten by the delivery person. Blue cheese NEVER arrives with wing orders anymore, cheese is missing on cheese steaks, etc etc. We used to just deal with it because we like the owner, he’s very nice. Today was the last straw, yellow wilted nasty lettuce and YELLOW tomatoes on our cheese steak hoagies, even forgot the CHEESE, asked for fried onions & fried mushrooms but were cold, raw & nasty from a can, not fresh. Complaints to owner personally are taken like no big deal, the employees aren’t corrected, business as usual, basically ignored…instead he excuses & dismisses his order takers laziness on their “generation”. Unacceptable! We’re going elsewhere from now on. It’s a shame. I see lot’s of apologies to customers bad reviews on here, but nothing changes. That’s not good business.

This place is so unprofessional and customer service is very rude. This place is forcing ppl to leave a tip for delivery. Why offer delivery and charge delivery if you are telling customers that they must leave tip more than 5 dollars for drivers. Isn't tipping optional. The owner is very disrespectful and continually interrupts you while you are speaking. I've been ordering from this for over 10 years never had a reason to speak with owner till today if i would of known he was this rude i would have never done business with them for so long. Also didn't want to honor the 10 cards for a free pizza. I will no longer ever give this place any of my hard earned money.

Ordered a Sicilian on the weekend expecting it's be 14.99, girl charged me full price had to argue it down the 14.99. The pie was basic, nothing really extravagant about it, was good When you order on the weekend of for a sicilian make sure you specify the deal or else they will charge you full price

I ordered a special pepperoni pizza with a fun and spunky message for a friend. It had NO pepperoni or message. Will not be ordering again.

After 24 years… The best leftover take home pizza a man would ever want to know…300 miles away. Thanks for all the great years! Hands down….THE BEST PIZZA I’ve ever had…the secret is in the dough!😉 Rowan Class of 2000

Best buffalo chicken pizza on the planet. Period.

I have been a kinda sorta regular at Gino’s for the 12 years I’ve lived in Glassboro for a reason.. Because they always satisfy. All around great pizza and have always been treated courteous by the staff. In fact, after picking up for quite a while, I started getting called BY NAME by a gentleman I see making the pizza regularly. The owner? Not sure, but they get to know their customers. I ordered a pie tonight and it delivered: literally. Flavor, cheese, crust all on point. I gave a 7.5 on the OneBite app previously.. tonight…. 8.1. Gino’s is the real deal.

Best pizza around we drive 30 minutes passing at least 10 places.. totally worth the drive

Has been my favorite since moving in the area! But lately has declined in service! Time to find a new place! Waited 35 mins for a pizza that I live 5 mins from and wasn’t even hot! Extremely disappointed!

Food is great. Service sucks. Walked in to order. Employees looked at us & didn't say a word. No greeting, no "someone will be right with you", nothing. Completely ignored. Oh, and this was AFTER they canceled our order two nights previously.

I’ve been ordering from Gino’s regularly for the last year since moving to this area. They never miss! It’s always hot and fresh! And tonight was no different… we tried their cheeseburgers and we were pleasantly surprised. The beef was fresh and tasty. No frozen patty!!! Truly great quality beef burgers. Toppings were fresh as well and the delivery driver Matt is ALWAYS friendly! All around a great experience.

Gino’s is the best! The food is great and the pizza guy is so cool! Everyone should come here everyday :)

My favorite pizza place when I was at Rowan. Friendly staff and the pizzas are ready pretty quick!

Food is good but when I ordered over the phone the guy asked did I wanna tip the driver. I said no because I was paying with card but had cash for tip and he asked me ( so you’re not gonna tip the driver!?) with a tone.

We love Gino's pizza ...I wish they would add long hots on the menu

My family and I have been ordering pizzas from Gino's for over 15+ years and every time I go into their store I've been greeted by the same pizza maker I've known since I was a child. They've been so pleasant and polite in every order. Gino's is a 5-star pizzeria for their customer service and the quality of their pizzas! After coming back after so many years, I was pleasantly surprised how the owner's managed to keep the integrity of their pizzas despite COVID, rising input costs, & inflation. I never write online reviews but this business deserves it. Thank you, Ginos!

Stumbled upon this restaurant and must say. Pizza is amazing! Not a drop of grease on it.They use the best quality cheese. Being a pizza connoisseur, I vote them the best in South Jersey!

Tried this place one evening. The cheese fries were deep fried and burnt. The cheesesteaks were small, dry and tasteless. Maybe an off night. We didn't finish the food. Maybe we will try again some day but first impressions are vital. Good luck ironing out the issues. This is meant for constructive criticism more than to bash or disparage.

I have been ordering take out from, and stopping to dine in from Gino's in Glassboro for years. They are one of the best in town!

Real nice place. Very clean and the employees are very professional. The food was delicious (Cheeseburger Deluxe) and Mega Fries. The only thing wrong with Gino's that I see, is they don't have Pepsi products (personal preference). Still a very nice place to eat.