Phoenix Wok image

Phoenix Wok

Restaurant Chinese restaurant Meal delivery

😠 Idk what happened to this place...it used to be my favorite but these days it's just terrible. The food takes over an hour to get there every time and it's not even worth it. I ordered spicy general tso chicken with white rice and no veggies. Instead I got mild with veggies and honestly half the con... People often mention rice, ordered, chicken, time, shrimp,


Address

685 Berlin - Cross Keys Rd #9564, Sicklerville, NJ 08081, United States

Website

phoenixwoktogo.com

Contact

+1 856-875-1888

Price rating

$ $$$

Rating on Google Maps

3.40 (134 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 9:30 pm
  • Sunday: 3 to 9 pm
  • Monday: 11 am to 9:30 pm
  • Tuesday: Closed
  • Wednesday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: rice (11) ordered (9) chicken (7) time (6) shrimp (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ken N. 3 years ago on Google
    Idk what happened to this place...it used to be my favorite but these days it's just terrible. The food takes over an hour to get there every time and it's not even worth it. I ordered spicy general tso chicken with white rice and no veggies. Instead I got mild with veggies and honestly half the container was that overly sweet sauce, hardly any chicken. The chicken I did get was mushy and gross. I couldn't even eat it, the texture was making me sick. We also got some dumplings but they were also sad and mushy. All of it was trash. I guess I gotta move on and try another spot...
    3 people found this review helpful 👍

  • 1/5 Ay N. 2 years ago on Google
    One of my orders were incorrect, I called back with horrible customer service in fixing the order that they messed up. I also ordered beef on a stick; they burnt my food and still served it. A piece of beef still has a piece of paper on it and still they have my money
    1 person found this review helpful 👍

  • 4/5 Actor Charles Heimlich c/o Heimlichs K. 3 years ago on Google
    For a good Chinese dish this is the place to go I like their service their portions And the food is delicious take it from me the area's number one personal protection expert Actor / Author and motivational speaker.... And local business owner of Heimlich's karate in Berlin New Jersey
    1 person found this review helpful 👍

  • 1/5 Brandon P. 2 years ago on Google
    I ordered a combination shrimp and broccoli with shrimp fried rice and a combination general sal shrimp with shrimp fried rice all the shrimp was bad in my order. I would not recommend this restaurant, I ended up throwing all of my food away.
    1 person found this review helpful 👍

  • 1/5 Sheri L. 1 year ago on Google
    SAVE YOUR MONEY AND TIME. STAY AWAY! Against my better judgment after reading all of the negative reviews. The reviews were from a year ago so I thought things may have changed, I ordered sweet and sour chicken and asked for no pork in the rice. The rice was plain rice as you can see in the pic, no vegetables or flavor. I’m not convinced it was fried rice at all. The sweet and sour chicken was doughy. There was a very thin slice of chicken wrapped in a lot of dough. I called to let the owners know of my concerns. I could hear a woman in the background fussing as the young lady who answered the phone asked her if she can offer to exchange the meal for something else. Then a man gets on the phone, I explain the same to him. He rudely says “there is nothing that I can do for you.” That was the end of phone call. I would have never written this if the owner hadn’t been so rude.
    1 person found this review helpful 👍

  • 3/5 Mike B. 1 year ago on Google
    Service is excellent… but the food is mediocre, it feels like I’m chewing rubber.

  • 1/5 Diann N. 2 years ago on Google
    I don’t know what happened! I’ve been coming here for the past 3 1/2 years ever since I moved here! My Son told me about this place!! The food was always Amazing fresh hot and delivered promptly but the last few times we ordered from here the food was Horrible! I always get the Shrimp Lo Mein and it was burnt to the point I couldn’t eat it plus the fact we were told that we would have our food in 45 minutes and we waited over 2 hours for our food to be delivered besides being burnt it was cold by the time we got it!! I called and complained so the manager gave us a $20 credit for our next order!! I’ve ordered twice after that and the food wasn’t much better!! I really would like to know what happened!!! Looks like it’s time to find a new Chinese restaurant!!!!!

  • 1/5 Deanna B. 3 years ago on Google
    I had never tried this place, and I'm so sorry I did not check their reviews first. This is by far the worst food I have ever been served. I ordered spicy Hunan beef and requested it to be extra spicy. Not only was it not even vaguely spicy, it tasted like someone added a cup of sugar. I paid extra for beef fried rice with my combo meal and got served some pile of bright yellow dried out rice with no beef and no vegetables. Way, way, way worse, it tasted like it was put on a grill that hasn't been cleaned in years. When I got past the sweetness of the food and actually took a full bite, it had the old oil taste as well - clearly don't clean the woks either. I figured who couldn't mess up an egg roll? Yep, this place. The inside was mushy and, you guessed it, they don't change the fryer oil either! Nothing short of disgusting.

  • 4/5 thomsonfam _. 3 years ago on Google
    Just ordered from here New Year’s day 2021, the food was good and on time. The delivery driver is so nice and friendly.

  • 4/5 Judi F. 1 year ago on Google
    We did take out. Our food was ready on time and was delicious

  • 1/5 Tae T. 9 months ago on Google
    I ordered pick up a simple shrimp fried rice no onion and general tso chicken…the rice tasted and smelled like chemicals. SMH

  • 5/5 Leigh F. 6 months ago on Google
    Finally found a good Chinese food restaurant since moving to the area. They’re very friendly and the food is always great, delivered hot & fast.

  • 5/5 Lynda D. 1 year ago on Google
    There food is very good I have tried other Chinese restaurants around here and they are the better ones so far 👍. Lady that runs the place isn’t the sweetest but i’m sure it’s from working hard just don’t have the time to be nice always lol . But the young girl that works at the counter taking orders is very sweet that makes up for it. Give them a try I don’t think you’ll be disappointed.


Call +1 856-875-1888 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Delivery
    • ✓️ Takeaway

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