I needed a prescription filled and none of the CVS in area had it, so they forwarded the prescription to this location 254 hillside av. In Williston Park. Since it's memorial Day i looked at website for the store hrs. It says that they close at 10 pm but that schedule will be affected by the holiday, so I called, the automated system says that they will close at 8 pm. When I got there the pharmacy was closed, and there were 3 woman fixing the shelves, 1 of them had a big mouth and started giving me a lecture. I explained that i drove 20 minutes one way just for that and that they should have posted a better schedule. As I turned around to the next isle I hear laughing saying "that's not far" and whole bunch of there things and I am behind her in the next isle. Very disrespectful, zero sympathy. Her mouth earned this store zero stars, unfortunately I had to leave one. I would have just left and come another day with out giving them a bad review if I didn't get yelled at by this woman.

If you’re looking to get the full “Karen” experience then make sure you shop when “manager” Tina is on duty. Honestly the rudest so called manager I’ve ever had the displeasure of encountering. A simple requests to follow through on an exchange one of her employees advised could be done was met without an ounce of customer service and the response “it wasn’t me and how is that my problem?. My next step after this is making sure the corporate office is aware of the poor customer service their employee displayed and to cancel the CVS care pass I’m subscribed to. There is no way CVS will ever see a penny of my money.

The pharmacy team was really terrible. They don’t care about the patient. I think they have to learn how to care about it. I really dnt expect how they smile. But at least they dnt have to ignore whay i asked some questions Really really bad experience

The fact that the pharmacy department completely shuts down for lunch is absolutely ridiculous. Not to mention that it is during peak hours when some customers are on their lunch break which could potentially be only time they're able to pick up their prescriptions before the pharmacy closes for the night. I'm not saying that the staff should not be entitled to their lunch. Quite the contrary. What I am saying is that a MULTI-BILLION DOLLAR company like CVS can certainly afford adequate staffing to ensure proper coverage during these times. Whoever decided to institute this policy should be ashamed of themselves.

Staff is very nice and it's very easy to buy something you need. Another plus is that they let you bring in your dog! I always stop by for something when walking my dog and the staff always welcomes him so nicely. Sometimes though, the cash machine doesn't work so that's annoying, but everything else is good.

Extremely happy with service in helping me find products and smoothness of checkout.

Really bad robot phone system that makes us very hard to talk to a human

Went to CVS for a flu shot for my elderly mom. Binu was so helpful through the whole process. She was so nice and gentle with my mom. Made us feel so comfortable. Much recommendations. Thank you so much for your time. Sincerely Nancy