Avoid at all costs! They wont cancel my membership and keep charging. Not responding to emails and person on the phone sys it is a matter for their superior and only way to get a refund is to email them. They are literally stealing money. Now need to take it up with the bank and Consumer Affairs Victoria. I would give a negative rating if I could.

Great gym! Only thing I'll say is I just wish the personal trainers would clean up their equipment when they're finished rather than leaving a mess wherever they're training a client. Also hand soap is never filled in the toilets. Other than that great friendly staff! 😄

DO NOT join this gym. the pool is always closed. their customer service is terrible. and you have a minimum year contract which you cannot get out of without paying a crazy amount of money. do not get fooled by the cheap rates - YOU GET WHAT YOU PAY FOR.

Complete misrepresentation of membership terms. Joined this gym under the assumption that it was an ongoing one as assured to me by the sales team (I mentioned I wanted something flexible due to my visa), however upon trying to cancel my membership its become clear that I'm now tied into an 18-month contract - with a $250 cancellation fee. Beware.

Horrible customer service after being a member for a year I called to end my membership. The lady on the phone was unprofessional and rude, after canceling she actually hung up on me. Never again Good Life!.

Beware all I joined for 12 months only. Due to covid, membership postponed and they unilaterally extended it by months when I didn’t need it anymore . I had a baby and couldn’t go to gym. They harassed me and sent me to aggressive debt collectors for a membership I can’t use

I'm a regular but very disappointed that the spa has been closed for over 4-5 weeks and not fixed as they don't want to spend money on chemicals. Myself and many others use the spa every time we go and to not fix it is just ridiculous. Very slow to fix necessary things at this gym. * edit: now over 2 months later and still no spa, very sadly run*

I'm giving it 1 star because the facilities are in really bad condition. The owners should invest in their business as everything looks a bit dirty and tatty to be honest. I will continue to go because they are one of the few gyms that do Les Mills near me.

Don't go on automatic debit, they will invoice you incessently despite cancellations or temporary holds. I've had memberships at 2 different Goodlife gyms and had the same experience.

I have enjoyed membership since March 2011 when GL purchased Recreation Armadale, previous owner, Joanne Rusell. I was. Blue Chip member and on transfer assured I wld be assured same privileges. But now not true, I was assured suspension as often as required at no cost, copious emails to confirm. In a recent request, no response from club, requested contract from March 2011, no response, bullied and intimated by a CS rep in Carseldine, Brisbane when asked to follow up with Vic club. This org is a monopoly and believes exempt from basic law due to volume, but I intend to prove recent transactions with clubs are less than ethical.I have no club profile due to SDV.

Tired old run down health club. Needs a renovation badly.

A reasonable club, other than out dated interior and sub standard cleaning. Helpful staff and a great instructors. However, the class participants are horrid, entitled members who will verbally and physically abuse, which mgt refuse to address even though on surveillance tape, if you inadvertently stand in their spot. Better Goodlife clubs to attend.

Have been a long term member - 10 years+ and over that period there has been zero advancement in the condition of this gym. Absolutely nothing has been invested to improve the member experience e.g an aircon system, modern equipment, a refurb and facilities cleanliness. The only thing that’s changed is the enforced reduction of opening hours, where members feedback and petitions were blindly ignored. It’s now impossible for me to use this gym Friday- Sunday going forward as it’s closes at 5pm on the weekends & 8pm on a Friday. Furthermore the rates have been increased without any opportunity to consult with members. Fundamentally new members pay less than loyalty and long term members gets punished. Finally, I have made numerous efforts to speak with management- as have other long term members, however Management refuse or are unwilling to respond to requests and indeed have the courtesy to call you.

Since Mitch Talbot has taken over as club manager, the gym has improved Paper towels, sprays replenished.. previous mgr didn't care And there's a buzz of energy back Good bc Armadale used to be a great gym

Be cautious entering the sauna. Had a man who had explained he was on performance enhancers who was having some sort of episode raging about his hatred of trans people. I asked him to please stop to which he escalated to yelling. I sat in silence as he continued to yell at me for maybe 5 minutes for this. I removed myself and asked management for assistance as I didn’t feel safe. Managements way of resolving this was to tell me “sorry but we can’t control what people say” and filled out a formal complaint, which was just procedural with no outcome. Please be careful when attending this gym.

Really strange gym layout - it’s spaced over about 3 floors but each floor is small. Lots of big gym class rooms but the actual gym area is lacking. Wouldn’t recommend if you’re into powerlifting as there are no deadlift platforms and the weight lifting equipment is all old and rusty. Benefits would be that there is a small pool and there is ample parking. Although we were very confused trying to get to the gym the first time when we parked at the back and had to go through some dodgy looking alley to get to the front.

Went here on a 5 day trial and was hassled to join the club the entire time even after expressing that I just wanted to see what it was like. And they tried to make me pay for my session on the 5th day of a free trial?

👎👎👎👎👎Terrible experience, DON’T WASTE YOUR MONEY. I signed for a month to month membership, and canceled before the end of the first minimum term. Then they told me that due to the cancellation policy I had to give 30 days notice and should pay 4 weeks extra. I pointed that their own contract said this condition apply when you cancel after the minimum term but they still charged me. 👎👎👎👎👎

Terrible. I had a medical issue that required surgery. I went in and said, I would need to cancel my membership unless they were able to pause my account for at least 3 months. I offered them my medical documents. The declined and said it would be fine. The next week the payments still got taken out and for another 3 weeks too. I canceled my card to stop them taking the money out. My contract ended years ago, so I was fully within my rights to leave. I notified them 2 more times and over emails with the issue. They are now demanding my card details, and to pay $130 and then they will give me 4 weeks free. ? That doesn't even make sense. They are trying to charge me more than 4 weeks, plus the weeks they kept taking payments. They are threatening with debt collectors now. I was willing to leave! but they offered the pause on my account. I'm so disappointed in this company, don't trust anything they say. DON'T join, particular the Armadale club. (The staff at camberwell are a lot nicer)

Have been a regular member for over 30 years. Have joined classes but now doing my own routine as befitting a geriatric! Current staff ex friendly , helpful & always obliging. Facilities adequate & pool & spa v welcoming. Recommended ++++

Carnegie GoodLife has top-end instructors, new Jim Bradley boxing room catering combat gurus, state of the art equipment, quiet yoga room to relax and innovative dance lights for Les Mills body jammers with friendly staff located on an arty shopping strip it's certainly "in to gym"

Just kind of mid and ick - the spa water is tepid and doesn’t have a decent chlorine smell but I’m assured it does get checked. The steam room was not hot and wasn’t clean and the sauna was tiny and someone spat in it. Great caring staff, working in a place that desperately needs an update

The cleanliness of the club has deteriorated badly - especially the wet areas, sauna and change rooms/toilets. Terrible shame.

classes are good, locker are clean still hunting a pt that not clash with my Timetable...after holiday receptionist last Sat so friendly Amy

Torn between convenience and a modern gym experience? My personal trainer offers the best of both worlds! * **Armadale Club:** Quick and easy access with minimal traffic, ideal for time-pressed fitness enthusiasts. * **Prahan Club:** Brand new equipment and a spacious layout to motivate you to push your limits and reach new fitness goals. **With this trainer, you can tailor your sessions to your location preference and fitness goals.**

the gym and pool is good but the old mans at the pool is always terrible and unfriendly. They behave like they own the pool and spa always

I was looking for a reasonably priced gym close to my office with good selection of free weights and pin loaded machines. I'm not interested in a pool, spa, sauna, PT's or group classes. I've found Goodlife Armadale meets my needs. A good selection of equipment, the gym is clean and the fees reasonable. I've renewed my membership and was given a good price, with no hard sell. Have no hesitation recommending.

Good range of equipment and the facilities are clean and kept in good condition. Very handy to have a pool/suana associated with the gym for a complete workout and the ability to just relax as well.

A warm and friendly place. Received much support and encouragement in rehabilitation after a surgery disaster. I go to the gym to exercise (as an effective medical treatment) and progress has been impressive and comforting to me over a 3-year lengthy period. Goodlife is practically a home away from home for me.

As soon as I walk in Im greeted by reception which are always friendly and helpful. My interaction with Management & staff has been amazing, they really go above and beyond. The facilities and gym equipment are also excellent and and they even have a pool, spa and steam room!

Great gym, great management team who now listen to members concerns. Love the layout of the facility as areas are sectioned off. All I can say is that if you are looking for that "resort-like luxury experience" then this is not the gym for you as it has seen better days in terms of wear & tear. But if you want a gym that has all the facilities in one spot and a caring, responsive team then it might be the place for you.

Just ok. Expensive tho.

Best gym and it has a pool too

Convenient- small pool, steam room and sauna. Really relaxing.