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CVS

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Drugstore chain selling a variety of beauty & health products, plus some grocery & household items. People often mention line, pharmacy, check, phone,


Address

5870 Silver Hill Ct, District Heights, MD 20747, United States

Website

www.cvs.com

Contact

+1 301-736-3994

Rating on Google Maps

1.90 (136 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: line (8) pharmacy (7) check (6) phone (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Myra E. 1 year ago on Google • 36 reviews
    Been on hold waiting for 45 minutes for the pharmacy to pick up SMH. EVER TIME I go to this CVS it's a black girl in the front of the store with a attitude and keep saying how she tried and ready to go home. I feel uncomfortable going here. I don't think it will make a difference if I leave a review or not because it's a lot of bad reviews and nothing is getting done about it.
    5 people found this review helpful 👍

  • 1/5 Sarah V. 1 year ago on Google • 4 reviews
    Ladies at the front were rude. Long line of customers waiting to be checked out. Woman with nose piercings said that everybody was acting like they couldn't use the self checkout. She refused to check anybody out because she said if she checked out one person everyone else in line would expect her to check them out as well. The woman who was the cashier walked off looking for supplies in an effort to avoid checking out customers too. Interesting that the only two people at the fron thought they shouldn't assist the people waiting in line to be checked out.
    4 people found this review helpful 👍

  • 1/5 Y B. 1 year ago on Google • 185 reviews
    Being the only CVS open at 10pm for miles, they could manage this store better. Standing in line for 20 minutes just to read the label on the baby formula, because it's hidden behind the cashier on a shelf, is just ghetto.
    1 person found this review helpful 👍

  • 1/5 Kim P. 2 years ago on Google • 4 reviews
    My sister went to this location on 9/27/21 at around 10:00 pm and no cashier was at the front to check the customers out and security was sitting up on the counter. The self check out was closed and her and the other customers was told by security to go back to the pharmacy and check out after several attempts for assistance and waiting about 15 minutes. UNACCEPTABLE
    3 people found this review helpful 👍

  • 1/5 E S. 1 year ago on Google • 3 reviews
    Worst CVS Pharmacy in the area by far. They never answer the phone, prescriptions are never ready for pickup when they’re supposed to be, they always take forever to fill prescriptions, always have a RIDICULOUSLY LONG line/wait time, and always have only ONE person working on the register.
    2 people found this review helpful 👍

  • 3/5 Brian G. 3 years ago on Google • 28 reviews
    This CVS must have new employees in the pharmacy department because of the wait that's more than usual and the lack of keeping safe distance as COVID rules consist. I did observe sign s but not where it matters in face level.
    1 person found this review helpful 👍

  • 1/5 Nicole A. 1 year ago on Google • 24 reviews
    Always a long wait to pick up prescriptions. No one answers the phone when calling the pharmacy after waiting almost 45 minutes when someone does answer they have the audacity to place you on hold again
    1 person found this review helpful 👍

  • 1/5 Serenity E. 1 year ago on Google • 7 reviews
    This pharmacy is NOT 24 hours (the only reason I sent my prescriptions here). I should've taken a picture but they had changed the pharmacy hours a few months ago to close at 10pm, but last night they had a sign up that said they now close at 8pm (I got there around 9 smh). If they think I'm going to keep going there for those weak pharmacy hours, got dang it I'm not!
    1 person found this review helpful 👍

  • 1/5 Joel S. 1 year ago on Google • 40 reviews
    WORST....PHARMACY....EVER. There is always a line no matter the time of day. There when they open at 8 am? There's a line. There when they close at 8 pm? There's a line. And always only 1 person working to check people out. They are slow, rude, condescending, and ignore phone calls (seriously, don't even try). I was on hold once from 7:30 pm until they closed at 8 pm. The phone automatically hung up after being in the hold queue for 30 MINUTES! UNACCEPTABLE behavior. I literally just transferred every single one of my prescriptions from this store. I suggest you do the same. This is NOT a one-time-thing and has become habit enough to where the only reason I will visit is due to the store itself being open 24/7. Otherwise, my drugs needs are moving to Costco.

  • 4/5 Janice G. 8 months ago on Google • 8 reviews
    Most of the time really good service, recently they have improved. The phone customer service is in need of a revamp. Due to the long wait on the phone, suggestion a call back system would be great.


Call +1 301-736-3994 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Passport photos
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✗ Same-day delivery

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