Keshett Jewellery Little Collins St image

Keshett Jewellery Little Collins St

Jewelry store Jeweler Jewelry designer Jewelry repair service Diamond dealer Diamond buyer

👍👍 I lost my original engagement ring purchased from Keshett so we came in for a replacement. We acquired a beautiful romantic emerald ring with halo diamonds, along with an eternity ring. Paula was amazing, just friendly and approachable and happy to help. It was such a fun experience. PS The photo do... People often mention Keshett, ring, service, Paula, beautiful, jewellery, store, experience, recommend, engagement,


Address

323 Little Collins St, Melbourne VIC 3000, Australia

Website

www.keshett.com.au

Contact

+61 3 9654 1514

Rating on Google Maps

4.50 (95 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 5:30 PM
  • Tuesday: 10 AM to 5:30 PM
  • Wednesday: 10 AM to 5:30 PM
  • Thursday: 10 AM to 5 PM
  • Friday: 10 AM to 5:30 PM
  • Saturday: 11 AM to 5 PM
  • Sunday: 11 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: Keshett (53) ring (51) service (34) Paula (31) beautiful (26) jewellery (26) store (24) experience (21) recommend (21) engagement (19)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Marcia P. 1 year ago on Google • 28 reviews
    I lost my original engagement ring purchased from Keshett so we came in for a replacement. We acquired a beautiful romantic emerald ring with halo diamonds, along with an eternity ring. Paula was amazing, just friendly and approachable and happy to help. It was such a fun experience. PS The photo does not do it justice. Can’t wait for the 15th anniversary.
    2 people found this review helpful 👍

  • 1/5 Carolynn Ching T. 5 years ago on Google
    I'm from Perth and had been lusting after a couple of pieces since January so I couldn't wait to go and finally purchase a piece. I went to the Block Arcade store and experienced possibly the worst customer service ever. The 2 sales people were obviously having a bad day, one looked at me like I was going to rob the store and they were having an argument while I was there. At one point, I think they thought I had left and started yelling at each other again. It was awful and so awkward. Needless to say, Keshett is not where I will be buying my special piece of jewellery.
    2 people found this review helpful 👍

  • 5/5 Annarosa B. 3 years ago on Google
    I recently had my engagement ring reset by Keshett. I was given several Art Deco rings (the style of my choice) to try on, and picked one that I loved, and that suited the stone in my original ring. The result was a stunning piece that everyone I know loves. I was so happy with this beautiful ring that when a big birthday approached sometime later, I decided to have a stone in another old ring reset. Again, the experience was overwhelmingly positive, with lots of personal attention by Keshett staff. Paula offered expert advice on choosing a setting suitable for the particular stone, and Tony kept me in the loop throughout the Melbourne lockdown, during which the ring was manufactured. I never had an anxious moment. The resulting ring is out of this world. Keshett has also done some repair work on other Art Deco pieces for me, with very satisfactory results. I recommend this jeweller in the strongest possible terms, for the finest quality workmanship, and an end result that is guaranteed to take your breath away.
    2 people found this review helpful 👍

  • 5/5 Christine A. 3 years ago on Google
    The team at Keshett were lovely to deal with, we found a beautiful antique ring that was one of a kind and exactly what i was looking for! They also made an extra effort to get it re-sized for me on the day we bought it so I could take it away with me in time for Xmas!
    1 person found this review helpful 👍

  • 5/5 Zoe V. 3 years ago on Google
    I had always walked past the Lt Collins St Keshett store and marvelled at the beautiful array of sparkling and unique Jewellery in the windows. After having celebrated my 50th in lockdown I decided to head to the store to purchase a special gift for myself, a curb chain bracelet which Ive been wanting for many years. As I walked into the beautiful decor shop I was greeted by a beaming smile that belonged to Tony. He was a star in listening to what I was looking for and finding the beautiful bracelet I now own. Its unique bracelet with a beautifully engraved heart locket. If your after a special piece with exceptional service then do yourself a favour and visit Tony at Keshett.
    1 person found this review helpful 👍

  • 5/5 Letitia H. 3 years ago on Google • 7 reviews
    We went to Melbourne and collected my precious bangles. We were absolutely blown away by the lovely service we received. We even had our lunch paid for at the Hopetoun tea rooms and it made the complete experience truly unforgettable 😍😍😍😍

  • 5/5 banwgn 3 years ago on Google • 3 reviews
    Fantastic Customer Service!! Tony was very personable and exceptionally helpful and patient in helping us find the perfect engagement ring. It’s refreshing to walk into a higher end jewellery boutique that doesn’t have a pretentious feel and makes people of all budgets feel welcome and spend the time with us to find what we were after.

  • 5/5 Lucy C. 8 months ago on Google • 3 reviews
    My partner and I bought my engagement ring with Paula’s help. She couldn’t have been more lovely, helpful and hilarious making the whole experience joyful and answering every question we had. I couldn’t recommend this store more.

  • 5/5 Kirrilly K. 5 years ago on Google
    I love this place! Paula and her lovely team have helped me build up my vintage collection over the years, along with a few beloved custom pieces - all of the highest quality. Even since I’ve moved interstate, they still help me select pieces that I adore with honest and efficient service.

  • 5/5 Louise H. 4 years ago on Google
    If you are looking for unique, timeless, beautiful and quality jewellery than I would highly recommend Keshett. I have been a client of Keshett’s for over 6 years and they also provide my husband and I amazing service and they have always taken the time to understand what I am searching for. The jewellery I wear always receives so many compliments – thank you Paula and team!! x

  • 5/5 Nerida S. 4 years ago on Google
    If you’re looking for exceptional service and exquisite and unique jewellery, this is the place to go. Could not speak highly enough of Paula and the team at Keshett. I’ve been a customer for over ten years now, and have collected some truly beautiful pieces. My family and I always try to fit in a visit when we're in Melbourne.

  • 5/5 Pauline L. 4 years ago on Google
    Keshett has an amazing choice of quality antique and vintage jewellery, and excellent service from Paula Keshett

  • 5/5 Jason C. 4 years ago on Google
    In need of a unique birthday present I wondered about the Bourke Street Mall area seeking something a little different. I had a hot tip of a jewellery store somewhere on Little Bourke and weaved my way through them. Now I'm not sure if Keshett was that store, but the range of jewellery on display certainly piqued my interested. The service I received was attentive and inquisitive enough to tease out what unique meant to me and I was shown a number of high quality antique pieces that you simply can not find any where else. While I spent a little more than intended, I know I have that unique and timeless piece that can be handed down in my family. Thanks guys, you were amazing!

  • 5/5 Leanne D. 5 years ago on Google
    Thank you Paula and the team - my birthday ring is beautiful and thanks for not talking him out of the 3 carats! 27 years after our first purchase the advice, quality and service from Keshett is still amazing. I would recommend anyone to call in to buy that something special, just like I received.

  • 5/5 jessica s. 5 years ago on Google
    Paula & Wahida have made this lady's dream come true! From the very first moment Robert and I came into the store we have been made to feel like family and the customer service has been impeccable. You made Robert feel part of the experience and not make it all about it being only my engagement. Our journey started a year ago with the engagement ring - An Aquamarine engagement ring to die for and a year later I have come to pick up my diamonddiamond band. Both ladies have been so helpful and I look forward to remain aa customer of yours for years to come. See you for the 1 year anniversary! Much love Jessica & Robert

  • 5/5 Bradley M. 5 years ago on Google
    Fantastic place to go for engagement rings! Purchased an amazing ring that my fiancé was completely in love with. Thanks to Nancy for making it such an enjoyable experience, she was very knowledgeable and will be able to show you exactly what you are looking for !

  • 5/5 Tyson O. 4 months ago on Google
    Amazing service! The entire team are all very friendly, helpful and knowledgeable. Thank you Keshett Jewellery!

  • 5/5 Harli A. 5 years ago on Google
    Paula and the team are absolutely lovely. Paula helped me choose the most beautiful and unique engagement ring for my now wife. She absolutely loves the ring and gets compliments on it all the time. Go here if you want to find some special jewellery with heart that not everyone else has. Great after-care service also. Always happy to clean the ring or do any adjustments needed to keep it in its best condition (this ring is 100 years old). Thanks guys!

  • 5/5 Friederike M. 5 years ago on Google
    What a wonderful experience I had. We were looking for a little pendant and thanks to Paula's helpful suggestions we settled on a simple, yet classic and elegant solution. Paula herself didn't leave a leaf unturned to find the perfect diamond for me. She and her staff were ever so patient and supportive when I was unsure and made last minute changes. At the end her jeweller produced the most stunning pendant with the perfect chain to highlight a diamond as centre piece - timeless, stunning, beautiful. Thank you Paula and team!! :-)

  • 5/5 Georgia F. 1 year ago on Google
    It was a gloomy day in Melbourne. The sun had gone, the clouds were heavy and our spirits had never been lower. My friend and I were trying to book an Uber back to our apartment after an unsuccessful day of shopping, but we noticed a sparkle in the corner of our eyes that brought back the glimmer of hope in our hearts. A sea of sparkle, diamonds and history flooded the window display. Gorgeous pieces waiting to find their forever homes beckoned us into the shop. Here, we were greeted by three beautiful angles, who not only helped me find the perfect ring but also took us on a memorable journey. I ended up with a simple yet stunning art deco style diamond band, which I can use to stack so I’ll definitely have to return next time I’m back in Melbourne for more ;) Thank you so much ladies, not just for helping me find the perfect ring but also for making our holiday spectacular and showing us what shopping in Melbourne is all about.

  • 5/5 Kelly M. 2 years ago on Google
    Can't recommend Keshett enough! I live in Central Queensland and have had such a great experience buying in store and over the phone.Just purchased my 4th piece of jewellery from Keshett and love my emerald and diamond ring. Keshett has such a beautiful and unique range. Couldn't be more happy and can't wait till my next purchase.

  • 5/5 Kunal N. 2 years ago on Google
    Let me start by saying that this store has by far the best jewellery collection I have seen till date. I fell in love with a ring while window shopping and Paula identified the ring on the basis of a phone description I provided later in the day!! The knowledge Paula and co have about the product is very detailed; their customer service is simply 'SUPERB'!!. Paula was very helpful, always available and even managed to post the item out to me. If you are in the market for a special piece, I strongly recommend you give this store a go!!! - Customer for life

  • 5/5 Meredith J. 10 months ago on Google
    Yossef is a gem himself. Kind, attentive service, knowledgeable, helpful and patient. Go in store and see him and choose a special piece of your dreams! I absolutely adore my yellow sapphire estate ring, it is fabulous : )

  • 5/5 EJ B. 2 years ago on Google
    We had a great experience at Keshett! Vinnie was excellent throughout the whole process of us choosing a piece. Very knowledgeable, not at all pushy and extremely patient with us! The pieces are also all so unique. It would be hard to imagine how anything could have been better!

  • 5/5 Zoe 2 years ago on Google
    Beautiful range of vintage rings, fantastic after sales service as well, a great experience, would highly recommend. Thank you!

  • 5/5 Ishith S. 1 year ago on Google
    Yossef was amazing! Great selection of diamonds and sapphires. Both Yossef and Paula were amazing, they really take effort in going into details. Would highly recommend Yossef!

  • 5/5 Robert C. 2 years ago on Google
    Look no further... What you're really were looking for is right here at Keshett : ) I cannot tell how happy I am to have had the opportunity to find this gem of a jeweler. I was looking for something different, something of higher quality, something I'd absolutly love and wsh to be remembered by. I found it here thanks to my inital contact with the wonderful staff (thank you Brook) and the fantastic owner Paula Keshett herself! I consider Paula a real friend as she is so knowledgeable and passionate about the items she is providing .Here's a woman who travels the world seeking out antique, rare, one-of-a-kind items I am guessing you yourself are lookng for. Paula helped me understand the history, helped create a unique way to place a message inside (magnificent), found a perfect chain to compliment its beauty, and then had it hand deliverd to make a personal deadline. Following this amazing expereince I almost feel the locket I thought I had found - had actually found me. As if it was meant to be... Thank you again Keshett. Robert

  • 5/5 Lou M. 2 years ago on Google
    I had such a great experience with Marlene and her team at Keshett’s. My ring repair is perfect and Marlene went out of her way to get it back to me despite lockdown. Thank you!

  • 1/5 Paul B. 1 year ago on Google
    Diamond fell out of the setting. Luckily it was found. Terrible customer service when raised with Keshett as being our fault. Went to another jeweller and confirmed the setting was faulty. Do not use

  • 5/5 Camille B. 3 years ago on Google
    I've always looked longingly at Keshett's beautiful selection of jewellery in their shop windows. Once lockdown ended, I decided to buy myself a special ring to commemorate surviving this year. Tony at the store looked after me very well, understanding that I had a certain budget and showing me a wide range of possible rings. I am so happy with the ring I chose. Keshett's had it resized and cleaned within a few days. Thank you very much for a purchase that I will treasure always.

  • 5/5 Jessica Van Der Z. 3 years ago on Google
    From the moment we entered Keshett, we were made to feel welcome and at home by the beautiful Tony and Paula. Their exceptional knowledge and intuitive service made for the most incredible experience. They both found the perfect rings to suit our individual personalities and Tony made the impossible possible when it came to re-sizing one of the most intricate and complicated designs. He went above and beyond finding a solution and was genuinely invested in us and our happiness. We feel like we are apart of the Keshett family and cannot imagine ever going anywhere else! Liv and Jess xx

  • 5/5 Lauren P. 3 years ago on Google
    Tony's customer service is exemplary. He provides an incredibly personable and enthusiastic experience. He provides recommendations based on your vision and what may suit you. I bought my engagement ring from this store and it's absolutely divine! As a satisfied customer, I highly recommend this store for the amazing collection and the quality customer service.

  • 5/5 Janis H. 3 years ago on Google
    I purchased my art deco wedding ring from Keshett on a recommendation from the very helpful staff after I had described what I was looking for and they showed me "the one". This time I wanted art deco ear rings and once again a staff recommendation won it and unbelievably they actually match my ring! Tony has been very helpful and I cannot recommend this jewellery store enough if you are looking for quality vintage jewellery its the only place to go.

  • 5/5 Deena G. 3 years ago on Google
    My fiance and I have been delighted with the service at Keshett Jewellery. Tony took the time to figure out exactly what we wanted and was able to give us advice while still letting us decide what we loved most. The range and quality also sets Keshett apart from the other jewellers we visited. Overall, we honestly couldn't recommend Keshett more!

  • 5/5 Natalie W. 3 years ago on Google
    I had the best consultation from Paula for my anniversary ring. If you are looking for a ring which tells a story, this is the best place to find it! Thank you xx

  • 5/5 Barry R. 3 years ago on Google
    Tony took my concept to their jeweller and had her make the studs that I had wanted to get for my wife for years. They made a pair of beautiful custom made studs that will be prized by my wife for many years. I can't praise the service highly enough

  • 5/5 Helen S. 3 years ago on Google
    Entering Keshett is like slipping into your own piece of Paradise. The staff are super friendly and attentive; and they really know their stuff! I’m a bit of an Art Deco girl and I always find something unique. It made me so happy to see their Xmas windows this week after months of grim Melbourne lockdown - so glad they are open again 💕

  • 5/5 Catherine Y. 3 years ago on Google
    Could not fault the service and friendliness of owner and staff and quality of product in this gem (haha) of a shop. My daughter went there on Dec 23rd to get her Keshett's engagement ring resized. I gave in to temptation and bought myself a glorious sapphire and diamond ring (after all, it was nearly Christmas). The band was too small and had to be resized. Although they made no promises - they delivered big time and the rings were able to be collected that same day. Would 100% recommend this wonderful business.

  • 5/5 matthew r. 3 years ago on Google
    After visiting a fair few jewellers with my partner around Melbourne nothing really stood out for us until we found our way to keshett jewellers on little Collins street and we immediately knew that we had found the right place. I could not speak more highly Paula for the care and effort she went into finding the right ring... And I can't thank Tony enough for professionalism and patience during these uncertain times this year.

  • 5/5 Alexandra M. 4 years ago on Google
    Cannot recommend Keshett enough! I was helped by a number of different lovely ladies in my three visits there to choose and ultimately buy my wedding band, and I was extremely pleased by the service each time. They have a plethora of different wedding bands to choose from, and there is truly something for everyone. Their service is attentive and helpful without being overbearing, and their prices are fair. I am getting married overseas and needed my band to be ready in what we thought was a tight timeframe, but I was very pleasantly surprised when it arrived MUCH faster than anticipated! I would not hesitate to come back here and recommend it to friends and family as well. Thank you, Keshett!

  • 5/5 Jayne R. 3 years ago on Google
    I love visiting Keshett and adore looking at their changing windows and stunning unique Art Deco pieces. Paula and her team are amazing. I can't wait to see what they come up with for their new windows. Thank you so much for bringing such exquisite treasures to our city. <3

  • 5/5 Kateryna B. 4 years ago on Google
    If you are after something different to what you see in normal stores, Keshett jewellery will have it. Their jewellery is not only stunning and drool worthy, but great craftsmanship and amazing customer service. Can not recommend them enough!

  • 5/5 Jenny B. 4 years ago on Google
    The team at Keshett are absolutely fantastic. They sourced the most stunning Zircon for a beautiful 1920 ring which I bought from Keshett. I had been searching for a ring similar to one I had stolen 15 years ago and they couldn't do enough to help me. I tend to ponder over things for ages & they are very patient & reassuring. I also had my Dads ring sized to fit me & my Nana's repaired & sized. Both very special pieces which I had absolute faith in Keshett doing. A beautiful store, a wonderful team of people which makes for a great experience. Recommend them very highly.

  • 5/5 Davin S. 4 years ago on Google
    Beautiful jewellery, great service. Terrific experience.

  • 5/5 Heather M. 4 years ago on Google
    I was captivated by the great February amethyst display in this store and wandered in to talk about old estate jewellery. I met Tony who did the window display and we discussed the ways I could wear my own inherited jewellery. Thanks Tony for a great experience in the store.

  • 5/5 Susan T. 4 years ago on Google
    Vinnie and Tony are so friendly and fantastic. The pieces in store are spectacular and there are so many unique pieces. They are very patient with you and provide you all the information you need to make your decision and let you try on as many times as you need without being pushy. I absolutely adore my Purchase and can’t stop looking at it!

  • 5/5 Odette C. 4 years ago on Google
    Great experience with an older issue, ring purchased years ago and they fixed it no charge (unexpected) . Not only that but they did a beautiful job, more than I expected! Nice, helpful and down to earth ppl work here too, recommend

  • 5/5 Andrea N. 4 years ago on Google
    Thank you so much Wahida for all your help, you were absolutely great. My partner is just thrilled with the beautiful ring. You have some fabulous pieces and a wonderful selection of new and vintage. You went over and above -:)

  • 5/5 Carmel G. 4 years ago on Google
    Paula and the girls at Keshett are the epitome of excellent customer service. They have an exceptional array of stunning jewellery in both of their locations and the attention to their clients individual needs is second to none. I visited Keshett a few years back with my husband numerous times looking for an engagement ring within our budget. Each time we entered the store we were greeted by name, with warmth and genuine kindness and we were shown the newest pieces that may have worked for us. I think I tried on half the bloody store and came back half a dozen times! Every time I visited, the ladies would kindly go between both stores with me to help find the one. And eventually we did! After such a great experience it was only natural that we also wanted to purchase a wedding band from Keshett. Initially, I was quite daunted by the notion of finding an engagement ring that was just right for me within a certain budget, but everyone at Keshett was absolutely a dream. If this wasn't already enough, on my wedding day I wore a filagree Art deco bracelet that I purchased elsewhere almost a decade and a half prior, which was lost when getting some photos taken. Luckily we found it in the same location the very next morning however it was shattered to pieces after having been run over by a car. I was devastated to have such incredible craftmanship ruined and broken into pieces. One year later and long forgotten, my husband had taken the pieces into Keshett and surprised me on our anniversary with the miraculously fixed bracelet. Paula the owner simply had taken the bracelet at the time it was bought in, and said she would 'Take care of it'. She got the very best people in the industry to craft it back to it's original and glorious state and now I love it's story even more. Absolutely highly recommended, a hundred times over.

  • 5/5 Jacob C. 4 years ago on Google
    Beautiful pieces and exceptional service. Vinni and Nicole made the decision to buy a simple one. Highly recommended.

  • 5/5 Laura K. 4 years ago on Google
    I cannot recommend Paula and the team at Keshett enough. Buying an engagement ring from them was a fantastic experience with their amazing range making deciding on a ring the hardest part!

  • 5/5 Michael M. 4 years ago on Google
    When you discover this little gem of a store take a good look and ensure that Vinnie is the person you get to tend to you for service . She is an old fashioned fair dinkum old school no pressure and honest saleswoman who is worth he weight in gold as well. I bought a very nice gents Opal Ring from there and she was an absolute pleasure . Take note Australia this is how most of us want to be treated .

  • 5/5 Dan W. 4 years ago on Google
    Buying an engagement ring from Keshett was an absolute pleasure. The staff are lovely and very knowledgeable. The deco jewellery is the best I have seen anywhere, it's truely beautiful stuff. I have bought a necklace and an engagement ring from Keshett and I can't recommend them highly enough.

  • 5/5 Courtney W. 1 year ago on Google • 2 reviews
    From the moment we walked into Keshett Jewellery we felt welcomed. Paula and her staff were so attentive to our needs with knowledge second-to-none. They spent valuable time with us, with no guarantee of making a sale, but simply wanting for us to find the right beautiful piece for us. The service was impeccable; far beyond similar stores we had tried and failed to receive good service. Paula and her staff helped us find "the one" - a gorgeous, antique ring that we just could not walk away from without taking it home with us! I would recommend Keshett to all family and friends looking to purchase unique, beautiful one-off, antique pieces, or impeccable quality jewellery.
    1 person found this review helpful 👍

  • 5/5 Tanya K. 5 years ago on Google • 2 reviews
    What a fabulous experience at Keshett Jewellery!! Such a beautiful little shop steeped in history and exactly the type of place that we hoped we’d find our rings in. Lots of warmth and character. Paula was so fantastic in assisting us and her experience in the jewellery business was so apparent. Paula and the teams customer service was second to none. Myself and my fiancé picked out the most amazing engagement ring I’ve ever seen. We also found our beautiful wedding rings. I would highly recommend this store if your looking for art deco and original vintage jewellery. There is also an extensive range of contemporary jewellery. Thanks again Guys x
    1 person found this review helpful 👍

  • 5/5 Reuven A. 1 year ago on Google • 2 reviews
    I bought an engagement ring at Keshett last October. Yossef showed me several solitaire engagement rings and helped me choose an amazing diamond for the perfect one. I really appreciate the help, expertise and remarkable customer service by Yossef and Keshett staff. Highly recommend! And most important, She said yes!!

  • 5/5 Matt H. 4 months ago on Google • 2 reviews
    Cannot fault the team at Keshett or their jewellery which is beautiful. Whether buying something from the shop or getting some made the service is first class and nothing is ever too hard.


Call +61 3 9654 1514 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Identifies as women-owned

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