I like this place coz it’s nearby and the outdoor pool is 50m and generally quiet during the day time 10.30am-2.30pm and after 6pm. The staff are generally friendly and helpful. I dislike that sometimes you get cigarette smoke waft in from the neighbouring car park. I think the ground floor change rooms could be cleaner.

I would have rated HALC 5 stars, but due to something that happened yesterday in HALC, now I have to rate it 2. Also before the story starts, I am an Asian, with an obvious foreign accent. My partner is an Australia Caucasian male. My partner and I have been members of HALC for nearly 2 months. The facilities, variety of classes, multi-cultural vibes are superb. We quite enjoyed it. Usually, my partner walked to the reception desk, scanned both our cards, requested tickets, lockers, wrist bands. It was smooth and easy. Yesterday, it was my first time going to HALC alone. After I scanned the card, I requested a locker, the male receptionist asked for my membership card to exchange it for a locker key/ wrist band. I was confused since so far as I knew, they've never asked my partner for it. I asked him the reason, the male staff replied that they need my membership card as a security deposit. I handed my card in and told them that this kind of request had never happened to my partner. The inconsistent request confused me. A female staff member saw what was happening here, then told the male colleague that it's the rule, the staff should have asked all members to trade their cards as security. While standing there and commenting, she did not look at me during the interaction. I was not sure about her facial expression, but it felt like she was telling the male "Oh, mate, you got in trouble...I want to step out of this perceived racism..." The situation was quite embarrassing, I felt targeted and treated differently. The non-verbal language that was in the air, raised questions within me, what was that? Judgement? Racism? Discrimination based on intersectionality? When I finished my sesh, I walked to the reception desk, the male staff gave my card back with a nice smile. As if nothing had ever happened. ---- Anyway, that was my story at HALC yesterday. I would prefer to believe the male staff was only trying to do the right thing as part of his job according HALC rules. However, due to the inconsistent service, it made me have an unpleasant experience. I really do hope HALC could improve their services and train their staff properly, value their reputation, value their customers. :)

Good facilities Nice staff A bit busy. You need to wait to move to your next workout

Awesome gym and cardio facilities, options for many different class types (spin, pilates, boxing, HIIT). Outdoor and indoor pool & new sauna are other options available.

Definitely recommended. It's the most professional gym in hawthorn. Good professional training and helpful body analysis can be booked which is included in your membership. It's a large gym that offers many classes and has an indoor, an outdoor swimming pool and a small sauna. It's a gym for everyone, and I would say that this gym can be recommended for older people as well. The gym is upstairs and can be accessed by stairs or by using the elevator. The facility is very clean and well-equipped. Lots of cardio machines and squat racks. However, it's missing some machines like the smith machine or a machine shoulder press which even tiny gyms like the Jetts around the corner have. And another downside is the limited access hours an gets horrible crowded in the evening, prepare to wait until your machines are free. For Swinburne students: With the Swinburne discount, the prices for this gym are around the same prices as the Jetts for example, but you may have to pay higher joining fees.

Great facility and friendly staff. However, the website manager doesn’t update the timetable and there is great confusion with the wet area when school teams come in to both pools. I wish they would keep patrons updated as class times change all the time.!

I filled out two forms to have PT sessions but unfortunately after two weeks the manager hasent called me yet. ! I went there twice to meet the manager and they said he is on meetings! Seems he is very busy !! (Bad customer service) Sent emails and follow up messages but no response yet! Worst experience among many clubs in hawthorn.

Amazing how a modern renovation can breathe life into an older centre. The new building has a modern gym and a beginners pool with warm water for the lessons. Great showers and innovative family change-area enclosures so you don't have to take the kids into the wrong change room. The open-air outside pool is also heated but is cooler for serious swimming. When we go, it's to take our granddaughters to swimming lessons which they really enjoy. The staff kindly let us watch and there is adequate seating on two sides of the pool for parents etc.

Enjoy every moment here, great stuff, fantastic services..something is going for all ages to enjoy..doesnt matter, if this is for the baby or an adult. Love every bits in here, the hot pool is the best..

Daypass about 15$ for the day pass incl. Sauna.

Staff are always professional and welcoming… the pool is always clean and a great vibe in Hawthorn as well

These people hate there volunteers. I gave then a gift 2 tickets to the spark s concert 31 Oct they sent them back express mail I received them.back 31oct 3 pm the concert was at 9pm all my friends have died. I sent the tickets to them 3 weeks prior. These people do not represent HIV people they do not care for there volunteers thier funding remooved. Don't trust these people.

A big shout out and HUGE thank you to everyone at HALC who helped me to look for and find my pendant. Lost on Sunday 16th April (chain around my neck broke) and found this morning 20th April still in the pool (not through the vacuum system)! If not for the eagle eyes of Bea and the lovely man (fellow lap swimmer on Sunday) who helped me look for it, I would still be in tears. Again, thank you everyone so much x 1,000 - I can't believe it was found - I thought I'd never see it again.

Negative experience with the blue haired girl with dreadlocks who works in the pool, who treated me with hostility for having a water bottle that she believed was made out of glass when it was actually just plastic. When I corrected her she responded rudely, had a meltdown and gathered the entire staff on duty to stare me down while she verbally abused me. I have never seen more unprofessional behaviour at a gym/pool towards a paying member.

Great place. So many great services for every age. From littlies till elderly, this place is full of recreational activities. Only not many good showers are there, as they get filled up very quickly

Excellent 50 m outdoor pool along with another indoor pool for kids lessons. Beautiful in summer. Warm in winter

New member here, Aquatic only! The staff members are absolutely lovely, and the pool is nice, go between 12pm and 3pm if you want a full lane to yourself! Change Rooms are not as bad as other reviews state. Highly recommended :)

Love this pool! Great for a swim and chill. After work it’s not crowded and mostly about lap swimming 🏊‍♂️. Clean and can’t beat the location near Coles, next to a park for a walk or snack and loads of restaurants. Car park next door is super handy too.

$85 for 2 people to use the gym and sauna is way to much. Other than that its a great spot.

Great outdoor pool, a spacious gym which does get busy in the evenings, but it's ok. YMCA staff are nice and the facilities are generally quite good.

Best gym around, very large space with great equipment. Pools & sauna are a bit better at Ashburton but still good here 🙌

This is an excellent facility. Very well instructed with skilled exercise physiologists. Fantastic equipment. Thoroughly helps improve fitness and well being

Good idea to have a cafe but bad idea to run it poorly. Have my order taken and immediately forgotten. 15 min for a coffee is pretty expensive On another visit, the staff spent 5 min chit chatting with a customer when others are waiting. No exaggeration. 5 min and that customer still have not ordered whilst others are waiting. Perfect example of not giving a shxt

Gives a 2 week free trial , swimming pools are well heated in winter , outdoor pool is abit more colder than indoor but is good , life guards always present and it is a comftable place to relax , the full member ship is expensive but all facilities are included like the gym and sauna. Swinburn students get free access to the pools .

Wife and I go to YMCA Glenferrie and 5-6 times a week. All staff are exceptional and kind. Great place to make friends and get fit!! Tell them Doug sent you. They'll charge you triple.

Seems to be buzzing with lots of people who are either part of the swim squad or just a casual regular swimmer. I only attended because my son is training in the squad and for some reason one of the training schedule is at Hawthorn Aquatic centre. Parking can be a problem, as the nearby car park is quite full. When I was picking up my son in late afternoon around 6:30, the car park is still quite full. And I have to circle a few rounds before finding a spot.