Bad service as soon as me and my family walked in. There was only a couple sitting at the bar and all three servers were mingling inside the bar with out acknowledging us at all. A few minutes went by and we finally got sat at our table. Once sitting it took our server at least 15 minutes to come and take our drinks order, as we sat there for that long we had already looked at the menu and placed our full order. The food was so bad and the portions were very small and the prices were high for the amount of food you get. When we tried to pay their credit card machine was not working and declined three different cards. After several attempts the payment finally went through. We walked out of the restaurant and one of us forgot a hat there and went back in to get is. As my friend was not noticed walking in, the servers were talking smack about our group. My friend asked if there was anything they would like to say to her? They were taken by surprise and said “oh no I’m sorry” and walked away with our saying anything else. Definitely will not be going back!!!

Home of the tiny tacos :). Food was delicious and good but prices were way too high for tiny portions we got. Service was neither good nor bad, main issue was that we were hungry and we are thinking of going somewhere else after lunch here to eat.

Nice name but that's it. The drinks were not filled to rim. My Cadillac Margaritas was really only 3/4 full. The Fish Chicharrones were over breaded red herrings and the baskets of chips for the house special guacamole was only half full - no refills. Terrible.

Bathrooms were not clean or stocked with paper towels, I ordered chips and salsa when we ordered our drinks and we were told they wouldn’t bring them until we ordered our food…once we got our food, it was gross. Beans taste canned, there was a huge plate with the beans and rice clearly spread in a very thin layer then some bagged salad with ranch dressing to accompany my chili rellenos. The waitress didn’t refill our sodas and was clearly annoyed we didn’t order alcoholic drinks. When the hostess brought us our tab, she stood at the table and told me she would take my card right then and there (she had a portable payment machine), however I didn’t even have time to look at the bill. I asked her to kindly wait while I looked things over and was surprised for a $95 bill for three quesadillas and the chili relleno plate, with no alcoholic drinks. Way overpriced and a terrible experience.

We are staying near by and wanted to eat some authentic Mexican food. We were skeptical because of some of the reviews but we were welcomed by a nice young lady and the restaurant was very clean and gave a nice family vibe. We were quickly seated by a very nice lady. The young lady was very helpful in describing their specialty dishes of the house. For appetizer we ordered the queso fundido and it was very good. We all shared our main courses: a steak burrito, chicken chimichanga, and shredded beef quesadilla. The presentation of all 3 dishes was great and the portions were sizable and tasty. Next time we’re in Glenwood Springs, we will make this place one of our eatery stops again.

This food is not really good! The TACOS are nasty or worst. I got the flautas and they were not amazing for the price. The portions are very small for what you pay for. The service mess up our order and honestly is not really his fault he was working hard. He was the only server doing EVERYTHING. The Food is not good. I do NOT recommend this place. I was debating between this place and the BBQ place across. GO TO THE BBQ PLACE. It’s horrible here.

This dining experience was bad. The food was ho hum, not the very worst but the service was terrible. The worst wait staff I have ever experienced. It took over 15 minutes to get a drink order in. Once we ordered food, another 15 minutes go buy. So that wasn't to bad until the gave all of our food to the wrong table. Once we finally got our food we still had no silverware or napkins. Guess what another 7 minutes while we watch our food get cold. After all this the management had only poor excuses to offer. In the time we were there they served 4 or 5 tables. So not busy at all.

Located on the "second" floor, above the ice cream shop, is an inconspicuous little Mexican restaurant that you wouldn't think to try because of all the gentrified restaurants all around it. But fate has it that everywhere else around has a 25 minutes wait and being from Las Vegas, we don't wait for a table, so our hungry stomachs brought us to Las Palmas. With a 2.9 rating on Google, we didn't expect much. Upon entering, we waited to be seated as instructed. The host or server was no where in sight so we waited a couple minutes before the server came out with plates of food for a table before greeting us and getting us seated. Immediately upon getting seated, he told us it will be a ten minutes wait before he can get to us. We were taken aback a little but understood. The menu has a wide variety of selection, especially being in landlocked Colorado. They offer various types of seafood ceviche, almost like back home in Vegas (yes Vegas also surprisingly has many mariscos Mexican joints if you know where to find them.) After 5 minutes of sitting down, our host server returned and was ready to take our orders. I settled on 4 tacos: 2 al pastor and 2 lengua (beef tongue) (side note: this is how I judge the authenticity of a Mexican restaurant. If they don't even serve lengua, are they even a Mexican restaurant, bro?) I highly recommend the al pastor. They were so good that I had wished I ordered 4 al pastor. The lengua was good, don't get me wrong, but the al pastor is what you write home around. The sweetness of the grilled diced Pineapple with the tender pork were amazing. My companions had the burger (teenager) and chimnichanga. I'm told the chimnichanga beats our Vegas local Mexican joint, which is a very high praise. Burger was good but their fries were even better. Beer battered fries, my favorite, and fresh. Considering there was only the one server host, he tries to accommodate and work quickly. If you're the type of people who gets upset because you can't be kind and understanding, then don't come here. But if you're looking for authentic Mexican food in Glenwood Springs CO and have a kind soul, then you don't regret it. (We did overhear the table next to us complaining about the size of the ceviche. He said it was too small for $20 and how he's from California and their serving is much bigger. He ended up returning the ceviche. I saw the size and it was definitely not huge but reasonable. And remember you're no where near the ocean. Last i checked you can't catch shrimps in the Colorado River. ) So don't let the lackluster rating deter you from enjoying Las Palmas. You might agree that this is a little hidden gem.

This restaurant are crooks!! I went in to have dinner with my wife and I ordered my food and a beer. An hour passed by and still no food ( mind you it was not busy! ) , I asked them to give me the check for the beer and that I didn't want my food no more. They told me that they were going to charge me the chips ( that usually are free for 6 bucks pluss 6 for the beer.. I told them okay , here is my card.). I gave them my card and they said they were going to charge me for the food that I never got! So they called the cops and said I wasn't trying to pay ( like at all!). I informed the cop nicely what happened and he had to even go get my card from them ( the restaurant because they refused to give it back!) Do not eat here!!

The service was awful! Our waiter was clearly unhappy, and somehow it became our problem when we decided to have a meal there. He had no social etiquette and wasn't polite in any way. Although the food tasted good, portions were small for the price. They have hidden charges for everything. He didn't ask what kind of tortillas we wanted with our fajitas, brought us the wrong kind, then charged us $4 additional to bring the kind we wanted. He brought out one of our drinks in a glass that had a huge crack in it, and didn't take it back to remake or put in another glass. We also found that using a credit card adds a 3.5% extra charge. I recommend eating somewhere else. I wish I'd checked reviews before spending our time and money at this restaurant.

Sign by the door says "home made food made to order, please know this takes time". We got fish/shrimp tacos and the carne asada, and nothing looked like "home made food made to order". Best tasting things were the fries that came with out kids' food. Prices were high for low quality food. Would not recommend this place to anyone.

GO SOMEWHERE ELSE. They never brought out chips and salsa, even after asking. They microwaved most of our food, and spread out small portions to look bigger. Customer service was absolutely lacking. And from what I read they respond to bad reviews by cussing out customers. A true shame to be somewhere as beautiful as here and to experience something like this.

As if you are in Mexico, but in the Colorado mountains. Family owned for 8 years in Glenwood Springs. Monica and Omar work hard to serve you. Clean. Friendly. Familia.

If i could give these guys a - star I would. Service was absolutely horrendous. Had to ask for chips and salsa. Then wait 15 minutes each for a drink that came out one at a time. We asked to split our check and they didn't know how. Then our party of 6 (3 of which are kids) was charged 25% gratuity. When we tried to dispute we were told "your service was good" and the tip is deserved. We asked to add our own, and were denied. No sign posted that says certain size parties are charged that either. The food was decent, but overall I would never step foot here again. I'm a local too. So its unfortunate.

We stopped in for drinks and the atmosphere, service, and location were all great. Unfortunately the margaritas were very subpar. I ordered the house margarita and it was very unbalanced towards sweet and sour mix. The tequila was totally overwhelmed by the mixture. My wife ordered the Tamarind Margarita. This margarita was sickeningly sweet, had zero ice, and had tamarind chunks floating around. I'm not picky with drinks, but this was quite possibly the worst drink I have had out. In addition they charged a 3.5% credit card fee.

Super delicious authentic food. Very nice owners and crew. Stop by and try it. It’s worth it!

I have not read the other reviews. But this place was very good for our group of 11. It was lunch and the place was pretty much empty. The woman workimg there said she could take care of us, but we would need to be patient as she was the only one working. We all ate, the food was fresh, and prepared to order. The beer was cold and the food was hot. I have no complaints

We took our chances after reading the reviews but thankfully our Food was very good, but prices are definitely high but given the area I could understand why! We had to asked twice for chips and salsa but other than that service and food was great!

This is the only place I've ever been that has tried to pass off white, stadium nacho cheese as Mexican queso fundido. The margarita on the rocks was luke warm, and so was the corona in a bottle. The "fish chicharones" were not fish skins, but a single freezer filet chopped up and fried popcorn shrimp style. It is not bad tasting but is really low quality, maybe on par with taco bell, but 5x the price. There was a kid playing at the bar who was also in and out of the kitchen, and very few other people eating there. An industrial kitchen trashcan, some boxes and a wet-floor sign were hanging out in the middle of the restaurant. I give two stars because this is a tourist area, and tourist food tends to be ho hum. It's really one star vs. any serious restaurant.

DON’T EAT HERE! DON’T EAT HERE. If I could give this place a 0 I would. HORRIBLE SERVICE, rude staff, Old food. Our waitress was extremely rude and didn’t greet us. Can’t split checks, mess up all your order and still get mad that they messed it up. HORRIBLE NASTY. The rice was straight up cold. What a bad experience 0/5 stars…..

Wanted Mexican food, party of 4. We ordered drinks and table side guacamole. 15 minutes later another party comes in, sits right behind us. We still don't have our drinks. 10 more minutes for by, table next to us has chips, salsa and drinks. We still have nothing. Ask for our drinks and guacamole, we finally got the drinks. 20 more minutes go by and we get our food, still no guacamole. We ask about it AGAIN and the bring the chips but no guacamole. However, the table behind us got guacamole, the table in the corner got guacamole and we had to AGAIN ask for our guacamole. Food it's self was bland and flavorless. Fajita meat was so so thin that I might have had 4oz of chicken for my meal. Highly recommend you find somewhere else to eat.....

Delicious Grilled Fish tacos and Watermelon Margarita. Will definitely be coming back! We almost didn't come here because the reviews but I am so glad we did. Made to order food makes the wait long but the staff is friendly and the place has AC so worth the wait!

We walked in host was very rude didn't say Hello 3 in our party 2 adults and 1 child she only gave us two menu's had to ask for a kids menu. Then asked if we can have chips and salsa since we waited about 10min already just to get our drink order she said we can't have any chips and salsa till we order off the menu!!! This is the first and last time coming here we were hoping to have a great experience here since we are moving out here,but not the case here I wouldn't recommend it!!!

I was on a girl's trip with my best friend and when we arrived, it took over 10 minutes for the waitress just to come to our table. She was rude and treated me like I was dumb when I tried to order a drink without having the drink menu, which she didn't bother to give us. Food was mediocre at best and then it took another 15 minutes to get our check when we asked for it, which the waitress then brought to the wrong table. one of the waiters was very nice however and he gave us awesome recommendations for a great restaurant/bar that we went to later that night. I wish he had been our waiter. Definitely go to one of the other restaurants in the downtown area.

We ordered a molcajete which according to us is for 2 people and it has almost no meat, on the menu it looks very different, nothing to see because in person it is almost alone and super expensive, they only give you 3 tortillas and if you order more they will charge you, They serve very little and very expensive. The truth is, the molcajete is for 1 person and you will leave hungry.