Wendy's image

Wendy's

Restaurant Fast food restaurant Hamburger restaurant

Fast-food burger chain serving sides such as chili & baked potatoes. People often mention order, service, time, Wendy', good, fast, location,


Address

2101 Grand Ave, Glenwood Springs, CO 81601, United States

Website

locations.wendys.com

Contact

+1 970-945-7084

Price rating

$ $$$

Rating on Google Maps

3.80 (625 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6:30 am to 11 pm
  • Wednesday: 6:30 am to 11 pm
  • Thursday: 6:30 am to 11 pm
  • Friday: 6:30 am to 11 pm
  • Saturday: 6:30 am to 11 pm
  • Sunday: 6:30 am to 11 pm
  • Monday: 6:30 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: order (10) service (10) time (9) Wendy' (8) good (8) fast (7) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 noah w. 2 years ago on Google
    Extremely rude guy at the drive thru. Ordered a medium sprite with a few other items. Repeated the order twice to him. Get my food and he said I didn’t order it in a rude manner. If you hate your job find another one simple as that. Don’t take it out on customers. And when taking orders don’t whisper into the mic.
    2 people found this review helpful 👍

  • 1/5 Katasha J. 1 year ago on Google
    After we ordered our food we proceeded to find a place to sit (most of the tables were dirty) once we found somewhere to sit my son went to the counter to pickup the food when he saw the cashier eating from the tray in which he was preparing for us.So rather than picking up the food he returns to the table to let me know. I then proceeded to question it however the cashier sarcastically denies it. We enjoyed our visit to Glenwood with the exception of visiting this particular restaurant.
    1 person found this review helpful 👍

  • 2/5 Nikki B. 1 year ago on Google
    I haven't eaten at this Wendy's for a couple of years since I found 2 little black flies in my salad. Today I stopped by there out of convenience and Was about 2/3 of the way through my cheeseburger when I found a little black curly hair. I mean come on!? Whatever happened to fast food standards?
    1 person found this review helpful 👍

  • 1/5 Diesel S. 1 year ago on Google
    For how expensive the food is you would think service would be good. Service is horrible here, the person taking the order is rude and forgot half of my order. Although the people making the food did an awesome job; food taste good and done very well.
    1 person found this review helpful 👍

  • 1/5 Joe D. 1 year ago on Google
    I don't know what it is like during the day, it very well could be fine. But at night, because of the horrendously rude service, and almost complete inability to put in your bag exactly what is on your receipt. This has become, hands down, THE most poorly managed and operated fast food restaurant, not only in Glenwood Springs, but likely anywhere in the United States West of Chicago, at least that I have ever been to anyway. And that is a real shame, because I have been going here for 20-25 years or more. And years ago when I first moved to Glenwood Springs it used to be one of the best managed places, in the whole valley. And by far, the best Wendy's I had ever been to in any state. If someone forced me at gun point to find one positive thing to take away from my past half a dozen visits there. It could only be that, whenever something gets this ridiculously bad, it can only get better than it is now.
    1 person found this review helpful 👍

  • 1/5 Breck S. 1 year ago on Google
    Such an awful experience here. Took over a half hour to get food! I could have gone to a sit down place and had better food and service! They prioritized someone else’s (this person ordered after me) food and I had to wait an extra 5-10 minutes. I was in a hurry too that should never have happened! And was so wrong. I will never go to this Wendy’s again!
    1 person found this review helpful 👍

  • 5/5 David B. 6 months ago on Google
    Good food. Good customer service. Pumpkin frosty had too much pumpkin flavored concentrate stick to regular frosty

  • 3/5 Ryan A. 4 months ago on Google
    What happened to good cheap food . Forty bucks for maybe 15 bucks worth of food 😫

  • 1/5 I’m A l. 6 months ago on Google
    I’ve been going here for over 30 years… sadly I won’t be back. They consistently get my order wrong every time, and if it’s not wrong it’s barely edible. Prices are outrageous for the quality. The beginning of the end for fast food places.

  • 1/5 Austin P. 6 months ago on Google
    Window and drive thru employees need to work on customer service skills, maybe be grateful you make more than $8 an hour and show some pride. Ordered and pay for a medium drink and they give me the wrong one in a small. Go to a different one or completely different fast food joint.

  • 3/5 Russ S. 3 months ago on Google New
    Wasn't the greatest Wendy's. More expensive and messier store than the average. Staff wasn't having it, either. They were great to me, but you could just tell.

  • 4/5 E H. 6 months ago on Google
    First time to this location, and amongst me and my family's discussions, we all were pleasantly surprised on just how friendly, patient, and professional they were at this location. It honestly had to be a Glenwood Springs standard, because everywhere we went, everyone had the same professionalism and genuine demeanor to be pleasant, patient, and professional. It was very nice to experience this, especially at a Wendy's. We got dinner the night before, and then breakfast the next morning. They were just as friendly that next morning as they were the night before. Other Wendy's locations should take notes from this location, as most other Wendy's locations seem to have lost touch with the importance of great customer service. From me they get a well deserved 👍👍

  • 5/5 Luke F. 9 months ago on Google
    Nice clean. Friendly staff. Food was very quick and tasted great

  • 1/5 Caleb V. 11 months ago on Google
    They forgot the ACTUAL CHICKEN on my honey butter chicken sandwich

  • 2/5 Hunter M. 10 months ago on Google
    Would have been better if they had better customer service they wanted to fight and argued with us. The one who caused the most issues was the cashier who didn't tell us that our order was out and she didn't even get all of our food either

  • 5/5 Frankie Y. 10 months ago on Google
    I left a review on this place a few months ago and Iv been back probably once a week and it's still the same. It's a bummer to read the bad reviews cuz Iv yet to come to this location and leave upset. My order is correct every time, the staff are friendly. Even saying "Sir" and have a good day before I leave and my order taste the same every time! Lol Im sure like everyone else iv been to other places 5 different times, order the same exact meal and have it taste five different ways. so I gotta say they get a 10/10 from my experience. So good job AGAIN. This review is based off of the same time of day each time around 4-5:30pm.

  • 4/5 Carlos A. 9 months ago on Google
    The meal wasn't what I was spectating, the French fry was horrendous, cold and old. I was looking for mustard and mayo, only ketchup, the container was broken so I grabbed the small package. Overall I do not recommend this place . Rifle has Colbert, French and better environment.

  • 5/5 Melania R. 9 months ago on Google
    Probably one of the best Wendy's I've had in a long time. Our food was fantastic! The only thing was our drinks were forgotten but I was able to get them because we ate in parking lot after ordering from drive through. For how late is was food was on point..thank you

  • 2/5 Bill Y. 1 year ago on Google
    2 Jr hamburgers and 11 regular hamburgers. No extras or full meals. Almost $80.00

  • 3/5 Jesse K. 1 year ago on Google
    It's Wendy's, so it's not like it's the most amazing thing you'll ever eat. You know what you're getting, and it gets the job done. This particular location has a tendency to be crowded and service tends to be slower than other fast food in the area, but it's not horrendous. The food is still better than most fast food in the area at least

  • 1/5 Robert W. 1 year ago on Google
    7:45 am no lobby service and drive thru no computer or in window ordering. Terrible

  • 5/5 Theresa R. 1 year ago on Google
    Great service, even when she was having a rough time with other customers she should us great time and care with our order

  • 5/5 Kattie F. 1 year ago on Google
    Love there food it’s so good tasty recommend 10/9

  • 1/5 Flor N. 1 year ago on Google
    Extremely bad experience!!! Went to drive up and this person had a attitude by what do you want. Very rude

  • 5/5 Terina D. 1 year ago on Google
    Highly recommend this location. Nelva is the best fast food staffer I’ve ever been served by. Solicitous, polite, cognizant of need with a smile too. Keep that guy. He’s a treasure.

  • 3/5 Felipe J. 1 year ago on Google
    Food s good but serves not good they put what they one on the orders you said something in they not hear you or not one to hear you

  • 3/5 Mads M. 1 year ago on Google
    fries were great but the chicken nuggets tasted like when you go back to your bag after 20-30 minutes and eat the cold leftovers.


Call +1 970-945-7084 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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