1/5 Jory P. 7 months ago on Google
When
booking
this
room
I
spoke
with
a
woman
that
wasn't
very
friendly
and
I
was
only
asked
for
my
name
and
card
number.
I
booked
this
room
a
month
in
advance.
Not
realizing
later
on
I
wasn't
going
to
be
able
to
make
it.
When
the
day
came
they
did
not
hesitate
to
pull
the
money
from
my
account.
Since
I
never
received
a
confirmation
email
or
a
phone
call
confirming
anything
I
assumed
my
room
was
never
booked
and
let
it
go
since
I
wasnt
able
to
come
up
due
to
medical
reasons.
To
only
find
out
that
it
was
and
I
had
gotten
charged
for
the
room
even
without
being
there.
When
I
called
the
hotel
to
explain
what
happened
and
if
there
was
a
way
to
fix
it,
I
got
an
extremely
rude
man
on
the
phone
stating
I
should've
called
and
who
am
I
with
an
Indiana
phone
number,
and
I
should
have
called
either
way.
You
sir
are
right
I
probably
should
have
called
but
you
also
could
have
sent
and
email
confirming
my
room
was
even
booked.
When
I
said
this
to
him,
he
said,
"you
know
you
keep
saying
this
and
it
doesn't
matter.
We
called
you
and
you
didn't
answer
so
now
you
get
charged."
When
I
explained
I
never
received
a
phone
call
or
messages
about
my
room
as
well
he
started
yelling
and
saying
that
they
did
call
and
he
has
the
records.
But
I
also
have
the
records
on
my
phone
and
never
received
anything.
When
I
said
this
to
him
he
again
rose
his
voice
and
and
said
"WELL
WE
CALLED
AND
YOU
NEVER
CAME
SO
THAT
IS
YOUR
PROBLEM"
if
you
choose
to
get
a
room
here
just
know
they
don't
send
a
confirmation
email,
they
don't
call,
and
they
will
charge
you
with
no
remorse,
and
they
will
be
extremely
rude
to
you.