3/5 Cori B. 9 months ago on Google
Recently
we
booked
our
family
event
for
120+
people
at
the
Glenwood
Canyon
Resort.
Due
to
unforeseen
circumstances
(an
accident
closing
I
70),
we
were
unable
to
hold
our
event
at
Glenwood
Canyon
Resort,
so
I
have
split
the
review
into
two
parts;
1
for
the
resort
and
the
second
part
for
our
event
coordinator.
Resort:
3
stars
When
we
checked
in
with
the
resort
in
March
they
were
in
the
process
of
remodeling.
We
were
the
first
event
that
the
Glenwood
Canyon
Resort
had
booked
but
were
assured
that
the
space
we
were
interested
in
would
be
fully
prepared
and
ready
by
mid-June.
On
the
date
of
our
event,
some
requested
items
were
still
not
available.
The
liquor
license
had
not
been
obtained,
and
the
television
sets
that
were
promised
were
not
yet
installed.
When
some
guests,
planning
to
stay
at
the
resort,
tried
to
contact
the
registration
desk
by
phone
before
arrival
there
was
no
one
answering
the
phones.
Having
said
that,
we
were
not
able
to
get
to
our
event
space
due
to
an
accident
that
occurred
in
the
Glenwood
Canyon
which
shut
the
interstate
for
many
hours.
As
we
did
not
end
up
being
able
to
access
the
space,
I
cannot
comment
much
about
the
space
itself
or
how
it
would
have
been
for
our
event.
I
visited
the
event
center
prior
to
our
chosen
date
and
the
event
coordinator
had
done
a
good
job
with
the
outside
decorating,
including
adding
deck
shades
since
the
deck
gets
afternoon
sun.
The
deck
overlooks
the
river
and
is
a
short
but
steep
walk
to
the
river.
The
resort
offers
cabins
and
camp
spots,
which
makes
it
easier
for
out-of-town
guests
to
attend.
Resort
Summary:
The
Glenwood
Canyon
Resort
has
recently
undergone
reconstruction.
They
were
not
completely
ready
for
our
event
in
early/mid
July:
They
did
not
have
a
liquor
license
yet,
and
they
did
not
have
the
TVS
set
up
to
display
pictures.
The
interior
portion
of
the
center
was
still
being
finished
at
the
date
of
our
event.
Be
aware
that
there
is
only
one
way
to
access
the
resort
(I-70),
which
frequently
shuts
down
due
to
weather
or
accidents.
Event
Coordinator-
Katie
Scribner
5-stars
Katie
was
fantastic
to
work
with.
She
was
endlessly
enthusiastic
even
when
our
number
of
guests
grew,
and
when
unexpected
roadblocks
arose
(such
as
the
TVs
not
being
installed,
no
liquor
license,
and
I-70
closing
2
hours
before
our
event).
As
mentioned
above,
we
had
to
change
the
event
location
at
the
last
minute
and
she
was
extremely
flexible
and
brought
the
chairs,
tables,
sound
system,
and
beverages
we
had
ordered.
Katie
and
her
crew
set
everything
up
in
record
time
at
our
new
venue.
She
was
very
caring
and
wanted
to
ensure
our
event
went
smoothly.
She
scheduled
check-ins
prior
to
and
throughout
the
event.
The
one
area
for
growth
would
be
to
reach
out
more
consistently
(outside
of
our
two
scheduled
check-ins)
prior
to
the
event
and
acknowledge
receipt
of
texts/emails.
She
always
responded;
however,
at
some
points,
it
would
be
after
a
couple
of
attempts
to
contact
her.
I
later
learned
she
was
working
to
find
the
answers
to
my
questions,
but
I
was
unsure
if
she
had
gotten
my
emails/texts.
Katie
Summary:
Overall,
she
was
professional,
enthusiastic,
flexible,
and
a
pleasure
to
work
with.