I was very disappointed in my stay here. I called around 10:15 pm to ask if they had vacancies, I saw online had listed these rooms being $89. When I called this was not the case it was $149 for the night. I really needed a place to stay so despite the price not matching up I moved forward, I was also very disappointed in my conversation with the attendant. He took my card information and then after taking payment told me that they closed at 11pm, I was a few towns away, basically saying good luck making it here on time and thanks for the free money. This should have been mentioned to me before taking my card information! Thankfully we ended up making it before that time, just disappointed in my overall experience and for $149 you don’t get much. Then come to find out that I was charged for two nights at $149 and I had to dispute the second charge.

My girlfriend and I had made a reservation for my birthday trip when we were heading up to glenwood springs! We had decided to keep going since we weren’t tired and it wasn’t late, we decided to call and cancel our room with plenty of notice. They then decided to charge us for the room anyway even though we hadn’t even stopped at the hotel. So we called and politely asked if they could dispute our charge and the very very rude gentleman on the phone was saying there was nothing he could do for us over and over. I’ll never be going here and to anyone that is thinking of going DON’T they’re rude and very inconsiderate, hope the $200 was worth your while because you’ll never see another $1 from me again.

Got a confirmation number and email stating that my room was booked. I went to check in and gentleman wouldn't let me in the front door. When he finally came out. He assumed I had a prepaid card and wouldn't even run my non prepaid card. Felt judged from the get go. Horrible service

If I could give this place no stars I would, 1st off the rooms smell like mildew and are super dirty, customer service does not exist at this establishment. I asked if we could be moved to a cleaner room and I was told the room I had was clean. I asked for a supervisor and was told they don’t work but 3 days out of the week and unfortunately I went in on one of the days they don’t work that being on a Friday. My pregnant wife elected to stay somewhere else since we were not going to get a better room. when asked for a refund I was told I can either stay in a moldy room or not stay at all but no refund would be issued.

I would avoid this place. The female owner was really nice, but the place lacks some serious necessities. We froze so bad that it was painful. It was 12 degrees outside & we had no heat in our room. Room #101. The female owner told us that the gas fireplace inside the room doesn't work and don't turn it on. There was no other source of heat. We had to sleep with our coats on in bed. The bed has a embedded stain in the sheets and it grossed us out. The top bed cover is paper thin and the comforter under that is old and worn out and made of thin cotton. We heard banging all hours of the night from the room next door and it was so cold in our room, my nose was running all night. We didn't get any sleep at all, we should've slept in our car. Also, upon check in, we had to pay a $50 deposit because we paid with a debit card and it took 2 days to be refunded back to us. As far as breakfast goes, they have 2 toasters and a microwave in the lobby. The only good thing about this room is that the bathroom was clean and we got a warm shower. We will never stay here again.

The rooms here were large and clean. The beds were comfortable. The location was good because it was right next to Downtown Glenwood Springs, and you could see a mountain. The Wi-Fi worked well. The TV didn't have tons of channels, but still some.

Clean, nice and quiet but the air conditioner barely worked at all. It was °94F when we arrived, the AC was off in our room and the window was open. If the management of this place would have just turned on the AC when they got our reservation it would have been at least a little cooler in the room when we got there. Luckily I carry a battery powered fan when I travel or this place would have been unbearable.

Maybe 1 star because it was clean?? I would have been better off sleeping in the back seat of my car. The bed was hard as a rock, lighting is poor and to top it off I was woken up at 6am to the sound of heavy machinery that has been idling right next to my room for the last hour. If you're looking for a cheap room this is not worth it. Pay an extra $20 to stay at the silver spruce Inn; it is 100x better than this place.

We didn't have anywhere else to stay, so we picked the cheapest place that had vacancies. Location is rather noisy right off the highway with no structures to buffer the sound. Wi-fi was advertised but was too weak of a signal to function for us. Pillows were thin, and air conditioning was noisy and not very effective. Better than sleeping in a tent, but also a lot more expensive (we paid $168 before tax) - if it hadn't been raining, I would have preferred to camp and save the money.

I had a great stay at Frontier Lodge. The man at the front (I believe he’s the owner) was so friendly and check in was easy and socially distanced. My room was very clean, price is great... Definitely will return in the future.

It's not horrible, you get what you pay for. For the price you get a clean room, and it seems they are slowly starting to remodel. The owner and her husband share running the front desk and stay all through the night. They are night, the breakfast is average, no eggs or bacon, but we enjoyed a toasted bagel and cream cheese with pancakes. I would stay again for a quick stop, looking for a romantic or fancy getaway, pay the extra money. Also, Uncle's Pizza is down the street, don't judge a book by it's cover the pizza is AMAZING!

Great stay! Just needed a place to sleep and received so much more. Nice customer service, pleasant staff that helped recommend things to do while exploring Glenwood Springs. Hot shower and comfortable bed. Great views of the mountains around there. Will definitely stay again next time.

Why book a resort or more expensive hotel? The experience can often be impersonal and of course, expensive. I know that I pick hotels based on reviews and that being said, this hotel is hands down one of the best I've stayed in. The service is fantastic, they actually know your name and are able to help you no problem. The location is a bit outside of downtown so not as much noise and the buildings fit right in with the area. The room is very nice too, with surprisingly comfy pillows and beds. The bathroom is small but functional and it's separated which I personally prefer; it gives it a modern feel. Mine also had a microwave and a fridge, nice to have, but I didn't use them. The Internet is actual Internet, because it's a smaller location you actually get to use it like you normally would, no getting disconnected or slowed down. The biggest surprise is that you get a FREE BREAKFAST. Which at this price point is amazing, and the breakfast is pretty great. You've got the essentials and everything is well organized and set up, has a real homey feel. Finally, the management here is super great. As I mentioned before they are personable and personal; they really understand the hospitality business. If you've got a family or are just by yourself and looking for a good deal without sacrificing creature comforts and practicality, then the Frontier Lodge is your huckleberry.

Super cheap and in a really good spot. The guy was really nice and the room was clean and comfortable. I appreciated the sanitary precautions the owner took during check in and other interactions. Whenever we needed anything, he was happy to help!