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Frequently mentioned in reviews: river (27) location (24) hotel (23) staff (20) room (20) lovely (16) friendly (15) view (15) nice (15) good (14)
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  • 5/5 Beer Guide W. 1 year ago on Google
    Absolutely wonderful spot with fantastic terrace overlooking the chain bridge and the river below I've only stopped over for a Sunday roast ( super tasty ) and a few beers on my walk back to Llangollen Definitely be back when in the area again #stayhoppy 🙌
    2 people found this review helpful 👍

  • 5/5 Em 1 year ago on Google
    This hotel is in a stunning location, overlooking the River Dee. You fall asleep listening to the rapids. It's charming in an old style manner. The staff are wonderfully friendly, welcoming and very helpful. There is ample parking beside the hotel. The food is the only element that could do with improving (in my opinion). It would have been lovely to have had freshly prepared food. Food aside, it's a delightful place to stay and you won't be disappointed.
    2 people found this review helpful 👍

  • 3/5 John L. 1 year ago on Google
    Certainly a stunning location with River Dee tumbling over rocks at the front - right up to the outside seating areas. Behind is the towpath of the Llangollen Canal with solid rock faces from which the canal itself was carved. Inside the hotel is beautiful with period pieces of furniture in every public area. Inside too it is all on one level which made it easy to manoeuvre my wife's wheelchair. We were warned by the hotel that they didn't have a fully accessible room, we were alloted one in an annexe - stepping out of our door straight onto the towpath meant we could make the lovely walk along to the Horseshoe falls, the weir designed by Telford to take water from the river into the canal. However the room was very small, and rather scruffy. We took our own seat for the shower for my wife, and a small portable step to aid getting into the shower. So you do need some mobility if you book this room. By far the worst aspect was the smell - an all pervasive, overpowering smell of damp and wet, either because they room was never aired or this is the result of its position between the river and canal. We asked for an air freshener, but they had none, and promised to report it to the manager but nothing happened. The next day we were straight out to purchase a spray and diffusers. Gradually over the days we spent there the smell penetrated our clothing so was with us wherever we went. On our return home it was everything in the wash or to the dry cleaners ! We ate one meal here, all microwaved instant dishes so the rest of the week we sought out other places.
    2 people found this review helpful 👍

  • 5/5 Emma H. 9 months ago on Google
    I have visited the chain bridge many times over the years and I’ve always enjoyed it. The location is amazing the big picture windows allowing you to watch the river, the view of the bridge and the old station with the steam trains going past is a must see/visit kind of place. We had a roast dinner here this time it was the best nut roast I’ve had in ages it all tasted fresh and home made not a frozen roast potato in sight! A great choice of vegetables with baked leaks and braised red cabbage so tasty and filling no room for dessert on that Sunday. My husband equally enjoyed the roast beef. The dog was made welcome too! So for a vegetarian with mobility problems and a dog this place scored 10/10… easy access lots of parking a beautiful location friendly staff and clean toilets like I’ve said it’s a must ….
    2 people found this review helpful 👍

  • 4/5 Gary A. 9 months ago on Google
    Beautiful location in the Dee valley, right next to the river with balcony views from rooms and bar. Price was good. Free parking but very tricky - narrow road alongside canal and limited on site parking available. Staff were friendly. Bar was nice. Probably a 15 minute walk in to town. Negatives: rooms in need of refurbishment - huge amount of mold inside shower along seals. No hair dryer in room. Bed noisy. Not the hotel's fault but no phone signal (Three and O2 tested) and we could only find 2 working TV channels on the TV - BBC1 and E4. Wifi very slow.
    1 person found this review helpful 👍

  • 5/5 Mhairi G. 1 year ago on Google
    A nice hotel in a stunning location with the white water rapids of the river Dee rushing under the chainbridge. Gemma showed amazing customer service, from the start she was attentive and very friendly. I had a meal and coffee, and while the food was good, it was Gemma that made the experience outstanding, with her friendliness and excellent customer service. I would definitely recommend it.
    1 person found this review helpful 👍

  • 5/5 Tim J. 1 year ago on Google
    We were allocated a mini-suite on the top floor. Huge amount of space, choice of inside or balcony seating areas from which to view the incredible scenery. It would be hard to equal this view. Excellent food, delightful staff and a stunning location.
    1 person found this review helpful 👍

  • 5/5 Jay M. 1 year ago on Google
    We had a quick lunch here but I must say it was lovely, bit expensive but you don’t mind when you have these views, the walk from main town isn’t that long (45mins) and quite nice in the summer
    1 person found this review helpful 👍

  • 5/5 Stephen W. 2 years ago on Google
    Excellent Location. We walked along the canal from Llangollen and enjoyed a coffee and scone over looking the river on the balcony. The bar is open to non residents and serves a variety of beers and spirits, coffee and cake as well as lunches. Well worth a visit.
    1 person found this review helpful 👍

  • 5/5 Fran W. 2 years ago on Google
    What a lovely hotel, very pretty location, lovely staff and lovely food, the room we stayed in was a double on the first floor it had its own balcony looking over the river Dee and was clean and modern. We couldn't get a mobile phone reception but that dident bother us as we were there for a break from it all. Thoroughly enjoyed our stay.
    1 person found this review helpful 👍

  • 4/5 ron d. 2 years ago on Google
    Excellent location. Horseshoe falls, Llangollen Town, and Berwyn railway station all within easy walking distance. Hotel itself is nice (would have given 5 stars if room hadn't smelt musty). Restaurant food excellent. Breakfast very good.
    1 person found this review helpful 👍

  • 5/5 Lynn B. 2 years ago on Google
    Much improved since my last visit 4 years ago, lovely food - great breakfast, staff couldn't be more helpful, especially Marion on reception and Ges the handyman who recommended a mechanic to fix my damaged car! Thanks Seamus for a lovely stay!
    1 person found this review helpful 👍

  • 5/5 B H. 11 months ago on Google
    Such a friendly and welcoming hotel. Amazing staff and perfect location. We really appreciated coming down to breakfast with a table with a view all laid out for us. We'll be back! Thank you!

  • 5/5 Nick G. 6 months ago on Google
    Great location, comfortable, clean rooms, you either get a view of the river and Llangollen heritage railway or a view of the canal. Recommended trying for the river view. The food was excellent and the staff were very helpful.

  • 5/5 Sue T. 6 months ago on Google
    Yet again an amazing stay in a beautiful hotel and setting. Rooms are immaculate, staff are superb and the food is divine. A special shout out the chef (I didn't get his name) but the food was some of the best I have tasted especially the breakfast. Also to our waitress Vanessa (Ness) she is a credit to your hotel. She is warm, friendly, funny and has the ability to make guests feel at home. Your staff are what make your hotel even more special than it is. Visited 29th to 31st October Room 6. Riverside rooms are a must to experience the wild River Dee x

  • 5/5 Kitty T. 1 year ago on Google
    What a great place. The staff were great, especially Gemma who really went above and beyond to make sure we were happy and comfortable. Loved being right next to the river, hearing the water and watching canoes go past. Our 2yo was almost as excited about the trains as my husband! Beautiful walks along the canal. Food was nice. Incredible view of the river and railway. Loved hearing the water, very peaceful. Comfortable.

  • 4/5 Tim N. 1 year ago on Google
    Lovely location and friendly staff. Signage to main car park could be better. We found ourselves in the top car park with a long walk via steps to the hotel because we saw the hotel sign from the road. Very relieved to find a proper car park closer. Room was large but bed only standard size double not king. Shower also not that big and had an all in one lever to control (left right for hot cold and forward back for on off) that was too easy to knock when turning round and there was no thermostatic end stop to stop one from scalding oneself.

  • 5/5 Gary D. 6 months ago on Google
    Spectacular views of the river from our room. The rooms are very comfortable. The Staff are friendly and helpful. The food was very nice. Ideal location for walks along the canal, Horseshoe falls and walking into Llangollen town. We had a lovely short break here, and will definitely come back.

  • 4/5 Stu R. 11 months ago on Google
    Beautifully located hotel on the way to Horseshoe Falls. We only stopped for lunch on our way back but the hotel looks well worth a longer visit when we are here next time. We ordered 3 sandwiches and drinks which (whilst a little pricey; not unsurprising given the location) were delivered in record time and were delicious! To me this rivals the Corn Mill in Llangollen for breathtaking locations to visit in North Wales and if you cannot be bothered with the walk from Llangollen then they have a generously sized carpark too!

  • 4/5 Helen M. 7 months ago on Google
    The room was lovely, most of the staff were very pleasant. Stunning views, from the outset not made welcome, as we had a guide dog.

  • 5/5 Steven E. 10 months ago on Google
    If I could give this place a million stars I would River 1 side canal the other amazing food good friendly staff beautiful view from the dinning room . The room was warm and comfortable and the location was idolic brilliant

  • 5/5 Jonathan W. 1 year ago on Google
    Lovely spot on the river, bonus of seeing the steam train across the way too. Breakfast is good and sets you up for the days explorations. Staff are friendly and rooms are adequate. Word of advice, DO NOT bother with the ‘main’ car park, jump straight on the second car park (the first you come to that’s signposted). It’s far too small and tight unless you’re in a city car and fills up quickly.

  • 5/5 Carl E. 1 year ago on Google
    WOW!!! We've only come for one night couldn't picked a more perfect place. Always seen this hotel from the llangollen railway and always wanted to stay here. Its a lovely spot with drinks by river Dee and great place to start walks. We came in a rainy March month and river Dee was quite high which added to our stay. Our stay was nice and peaceful even though the hotel was fully booked. The meal at night was satisfying and well priced and was filling. The breakfast was just what I expected lovely.

  • 5/5 Catherine J. 7 months ago on Google
    Lovely lunch today at the Chainbridge over looking the River Dee. Staff helpful & friendly, they checked with kitchen regarding gluten free options. Very generous portions.

  • 5/5 Beard O. 6 months ago on Google
    Beautiful historic building radiating charm and warmth. The position of this hotel has a rare angle of Wales everyone should experience. Sitting outside watching the river full of canoeists and directly opposite a regularly passing steam train gives this place a unique experience and the best place for a meal. The menu is well thought through and has fresh, well set out dishes that appeal to everyone. Including fresh stone baked pizzas and deep filled homemade pies. One downside is that the pricing is just tipping over the high end and can put you off slightly, which, if slightly lower, would feel good value and encourage investing in the sides and deserts.

  • 4/5 oak o. 8 months ago on Google
    Stayed for two nights, had a river side room with balcony. We loved the location and hotel as a whole. Has nice bar area all with views of the river.

  • 5/5 Helen T. 8 months ago on Google
    Lovely location, enjoyed watching the trains and canoeing whilst having lunch. Staff very friendly and attentive, a proper Sunday lunch with all the timings and amazing roast potatoes.

  • 2/5 Michael W. 8 months ago on Google
    It's all about the view, great location on the banks of the river Dee. Negatives; Small cramped car park, 20 max. DO NOT ACCEPT CASH. Car payments only £5.50 a pint! Must be £4.50 for the beer and £1 for the view.

  • 5/5 Barry P. 1 year ago on Google
    What a gem! I can not fault this hotel, It is located in a beautiful setting. Very friendly and welcoming staff,the food is delicious and well served, looking forward to our next visit.

  • 4/5 Jimi W. 2 years ago on Google
    Fantastic location, and the young staff are just lovely and very helpful, food was very nice too, room comfortable and clean. We originally booked this in October, but covid stopped it, and when the hotel opened again there was a massive increase in the price , but we were just glad to get away ! And it might seem a bit picky, but a toilet brush in the room would be nice !

  • 2/5 Jennifer M. 2 years ago on Google
    Towards the end of last summer we had a fabulous Sunday roast dinner at the Chainbridge restaurant. We were disappointed in the quality of the hamburger we had there today. The chips were good but the side salad and burger were below average. The couple at the table next to ours had the tuna jacket potato and a sandwich and were vocal about how unimpressed they were at the quality of the food. Hoping we caught them on a bad day.

  • 3/5 Susan P. 2 years ago on Google
    Staff were polite but couldn't raise a smile from them. Didnt feel welcoming. Food and room mediocre. View over the River stunning but not worth over £100 per night in my opinion

  • 5/5 stanley c. 2 years ago on Google
    The staff here are excellent, very helpful and friendly We loved our room overlooking the river. The ground floor is very comfortable and cozy, the dining room overlooks the river, we enjoyed watching the dippers and heron whilst eating. A great hotel for a relaxing break.

  • 5/5 Libby A. 2 years ago on Google
    I had a wonderful time at The Chainbridge. What a relaxing, cosy hotel with wonderful staff waiting on you hand and foot. I slept like a dream and enjoyed the beautiful views, and nearby walks. The Suite is a stunning, spacious room with a huge bath and vast outside space for relaxing and enjoying the river sights and sounds. Highly recommend!

  • 5/5 Keith P. 2 years ago on Google
    Had lunch here several times. Great views of the white water under the chain bridge. Food was good, but is as much about the location. Cantilevered deck out over the water is a great place to sit on a nice day.

  • 3/5 John O. 1 year ago on Google
    Didn't stay there, just went for lunch. Menu disappointing at lunchtime but not much better in the evening. Service perfunctory. Location absolutely stunning and well worth a drive, long walk or train ride. The location demands a much better menu and service. Still worth stopping for tea and scones though. Enjoy!

  • 2/5 Jason T. 2 years ago on Google
    We had a quick drink here recently. The woman behind the bar had little time for me, choosing instead to continue her conversation with another customer. When it was time to pay, she offered me the card machine without showing me the price on the screen. When I asked to see the screen, she gave me an attitude saying, "I'll give you a receipt!" I don't need to be given a receipt after the card has been charged, I need to see what I am *ABOUT* to be charged!... and I don't need the attitude. Also, on a previous occasion, I'd enjoyed the beer I bought, but here wasn't good and had been poorly kept. Quite a nice location though.

  • 3/5 Terry O. 2 years ago on Google
    Fabulous setting, lovely clean place. Called in for lunchtime sandwiches which were awful. This place used to do the best prawn and egg mayo sandwiches on granary bread. No longer on the menu. Recommend the place but not the sandwiches.

  • 5/5 Andy B. 1 year ago on Google
    Outstanding; very unique location, next to the roaring river, surrounded by trees, steam train regularly passing opposite side of gorge, customer service brill, cosy nooks & excellent ambience.

  • 5/5 Paul H. 2 years ago on Google
    Did not stay here but looks a great place to stay. Lovely view of River Dee nice walk along canal into Llangollen. Heritage rail way station over Bridge also into Llangollen or towards Carraig. Nice view from bar of river well worth even popping in to have 10mins. ALSO turn left along canal to see horse shoe falls (WEIR) but nice place.

  • 5/5 Paul T. 1 year ago on Google
    Stopped by for a bite to eat and a drink or two. Good food and very well kept beers. Great view over the river from our table.

  • 3/5 Rich C. 1 year ago on Google
    Location is great but surprised it's in the good beer guide. Only one ale available that was quite average. Would maybe have scraped a 4 star if it wasn't for unfriendly barman.

  • 4/5 Dai D. 1 year ago on Google
    We were not residents. We were travelling down the A5 towards Llangollen and needed food at around 5:00pm, nothing ‘flash’ but of substance. The home made vegetable curry and chili con carne was ‘just the ticket’. Friendly and helpful staff and a lovely setting on the banks of the River Dee.

  • 2/5 Peggy H. 1 year ago on Google
    Booked a table for two Sat evening, was shocked how quiet it was, told to take a seat, window seat with lovely view, ordered our meal wasn't overly impressed with the presentation or taste, staff could do with a bit more training, when we had pudding the waiter bought my husband a spoon saying 'here you are mate' not very professional, the restaurant could do with decorating and the carpet was in a terrible state in places thread bare and taped together, the menus was crumpled pieces of paper, if it wasn't for the surroundings it would of been a total disaster.

  • 5/5 David F. 1 year ago on Google
    Always good to come back, the team are clearly battling staff shortages and supply issues, but, they always make you feel welcome . The rooms have been done up to a good standard and nothing is ever to much trouble for the team, will definitely be back

  • 5/5 Mark B. 1 year ago on Google
    Absolute dream of a place!! Been wanting to stop here for a good while, glad we did too! If you like walks, wild water and location this is for you, it can be a challenge though... Staff really nice and helpful, room, wow! Drink prices (typical for a hotel) but, fine. Food, okay, but, needs a rethink... Disappointed that certain items aren't on the menu, certainly breakfast, choice limited , why no cereal or fruit even? A Steak or Eggs Benedict per say... Some item's first class, ie. Pie's & Snacks. But, must say, both meals & breakfasts were very good, and the portions more than adequate... Definitely look into visiting again, it's a gem that needs to shine... Loved it!!

  • 5/5 Amanda F. 1 year ago on Google
    Only called in for coffee. Fabulous setting by the river Dee. Staff were very friendly,. Lovely interior, we sat outside with great views and autumn colour. Would love to have a stay here.


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