Nice big store. Plenty of fabrics and threads. Nice hobby materials as well plus helpful folks.

Store is very small and cluttered but had a few good deals on seasonal crafts for kids.

Not too busy! Had some good deals on fabric!

Craft selection is very poor at best. Prices are the highest around and the staff was rude and not helpful. 1 star is a gift

This craft store has everything you could ask for! If you want holiday or seasonal items, I recommend coming here. They have a wide variety of difference seasonal things to buy, and it makes you feel at home. The store gives off a cozy feel, and has a great welcoming aroma. I like the Christmas decorations that they bring in, that is what keeps me going back to this store! :)

Rude employee behind the fabric cutting counter. Was short with us, gave my 4 year old a nasty look for touching the fabric. Young employee at the checkout was very nice and friendly.

Mary and Finn were so helpful with all of the fabric I got! Super friendly and had a nice conversation while it was cut!

Had a great experience first time when I came in and girls helped get me signed up for rewards app. Came in to return a online order and Mary was very rude and made my experience awful. She even asked why I choose to come here. She then bad mouthed another customer in front of me. It was very unprofessional.

I purchased an electronic Halloween decoration whose head fell off upon putting it together thus needing to be returned. Joann fabrics does not take returns of open electronics apparently and suggests you “work with the manufacturer. Their hassle free return policy is a joke with a stipulation like that. The employees themselves were nice about it as I know this is a Joann fabrics corporate issue . I recommend not buying anything that you can’t open in store before buying to make sure it’s in working order with no flaws. UPDATE: 10/30- Joann Fabric Greenfield took the return no problem so apparently this is just an issue at this location.

Quarantine Edition: I ordered some items online. Later in the evening. Next morning I woke up to a notification that my order was ready. I am very pleased with the speed and easiness of this store. I will likely order and come here in the future because I was very pleased. The employee I spoke with even gave me a good laugh because she thought my phone cut out and so she started singing and had no idea that I could hear her. Very positive!