Expresso Imperial - Transporte e Turismo image

Expresso Imperial - Transporte e Turismo

Sightseeing tour agency

😠 I have been a customer for 2 years and the company has been very disorganized since I have been following, I am very disappointed. I go to São Paulo every week, they don't keep the schedule, they are more late than normal, mixing the two companies. And finally, they sent my merchandise in the traile... People often mention customer,


Address

Av. João Baptistella, N° 502 - Campinas, Goiânia - GO, 74543-100, Brazil

Website

expressoimperial.com.br

Contact

+55 62 99111-9409

Rating on Google Maps

4.40 (84 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Shrove Monday), 7 am to 6 pm, Hours might differ
  • Tuesday: (Shrove Tuesday), 7 am to 6 pm, Hours might differ
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 7 am to 2 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Paula S. 3 years ago on Google • 4 reviews
    I have been a customer for 2 years and the company has been very disorganized since I have been following, I am very disappointed. I go to São Paulo every week, they don't keep the schedule, they are more late than normal, mixing the two companies. And finally, they sent my merchandise in the trailer without me knowing and claimed that it would arrive before the bus. Anyway, I'm a bagger and my merchandise didn't arrive. If you don't keep the schedule, I have to keep it with my clients!
    2 people found this review helpful 👍

  • 5/5 Claudete S. 1 year ago on Google • 83 reviews
    I loved the tourism agency, everything was very organized, the staff were super attentive, very careful, especially with my 81-year-old mother, the trip was peaceful, the bus was super cozy, the agency's environment was super clean, the bathroom was clean and organized, our luggage was super safe, I loved everything! Congratulations 👏

  • 5/5 Tiago Santos D. 1 year ago on Google • 79 reviews
    Company that works with special prices for passengers who shop in São Paulo. An accessible quota and resting place can also take a shower.

  • 5/5 soltek caldas n. 1 year ago on Google • 29 reviews
    Top

  • 1/5 Marcos Antonio Vasconcelos da C. 4 years ago on Google • 27 reviews
    On the holiday of 11/01/19 we returned from a trip, the company headquarters was closed, there was no one to receive the passengers, it turns out that the drivers and guides simply took the bags, threw them on the sidewalk and left, it turns out there were four women carrying all the goods, I found the company to be extremely disrespectful towards its passengers.

  • 5/5 weverton Z. 4 years ago on Google • 9 reviews
    Top

  • 5/5 Wellington A. 2 years ago on Google • 7 reviews
    Top

  • 1/5 Leonardo F. 10 months ago on Google • 3 reviews
    They are late, they don't respond to WhatsApp, and that's it, good luck

  • 1/5 Iver Choque G. 4 years ago on Google • 3 reviews
    I was a customer for 3 years Now after July 2019 they no longer respect the customer, it doesn't matter to them Terrible attendance The bus leaves at 2pm I arrived at agency 14 on the dot, the bus was at the door, I didn't wait to get out of the car to board and it left Without any consideration and I have been a customer since 2017 (3 years) traveling every 15 days with them Find another company that values ​​the customer

  • 5/5 Douglas w. 2 years ago on Google
    (Translated by Google) Ball show the guys, congratulations... I will go every time from Goiânia to São Paulo with them. (Original) Show de bola o pessoal , está de parabéns... irei todas vezes de Goiânia para São Paulo com eles .

  • 5/5 Rodrigo G. 2 years ago on Google
    (Translated by Google) Excellent service and transport conditions. I recommend without fear! (Original) Excelente atendimento e condições de transporte. Recomendo sem medo!

  • 5/5 wesley l. 1 year ago on Google
    (Translated by Google) Staff streamlined in the transport of orders (Original) Pessoal agilizado no transporte de encomendas

  • 1/5 Gustavo E. 4 years ago on Google • 2 reviews
    I received terrible service via Whatsapp, even though I provided all the requested information, they didn't book my ticket and I only found out at the time. A succession of errors, amateur and disrespectful service, superiors who hide behind uninformed attendants. I tried to contact him more than once via Whatsapp to report what had happened and was ignored. The company's mess and mistakes are mentioned and recognized by the employees/attendants themselves. Absurd. Lack of information, poor customer treatment, disorganized WhatsApp, amateur service and unprofessional attitude. I don't recommend it to anyone. The low price is deceiving.
    2 people found this review helpful 👍


Call +55 62 99111-9409 Open on Google Maps

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