Bunnings Burleigh Waters image

Bunnings Burleigh Waters

Hardware store Garden center Home improvement store Kitchen supply store Paint store Outdoor furniture store Lighting store Bathroom supply store Building materials supplier Landscaping supply store

One of the Top rated Garden centers in Gold Coast City


Address

Bermuda Street &, Reedy Creek Rd, Burleigh Waters QLD 4220, Australia

Website

www.bunnings.com.au

Contact

+61 7 5507 0700

Rating on Google Maps

4.30 (1.8K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 am to 9 pm
  • Wednesday: 6 am to 9 pm
  • Thursday: 6 am to 9 pm
  • Friday: 6 am to 9 pm
  • Saturday: 7 am to 7 pm
  • Sunday: 7 am to 6 pm
  • Monday: 6 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: store (18) Bunnings (13) staff (12) service (10) Burleigh (9) parking (7) helpful (7) customer (6) open (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Ricky du P. 2 years ago on Google
    The store has been around for a few years now. A large double storey branch with plenty of parking on the lower level. As customers we do need to understand that the Bunnings staff are at different experience levels, with some being able to assist at every level we require and others are on a training path and not yet knowing everything. I always cut the people some slack if they're not able to render the type of service I expect.
    2 people found this review helpful 👍

  • 5/5 Lisa H. 10 months ago on Google
    Green thumbs are around to help novice gardeners like me! Excellent plant area, loads of range and experienced gardeners were helping me openly and honestly with their options and recommended us the right places to go with oversized pots & saucers. Such a wonderful service and team that genuinely help their customers.
    2 people found this review helpful 👍

  • 5/5 Joneil David Palenzuela S. 1 year ago on Google
    I was after pegs for my new 1.2m solar lighting..Asked a young lady in red who was doing some re stocking.. she replied “ Aisle 29 sir close to the front with a smile “. A quick glance.. there they are perfect !!! I was -In and Out after paying by swipe card …in 10 minutes max! Staff there are polite and really know their store well… saves my time browsing!!! 👍
    1 person found this review helpful 👍

  • 2/5 Elise 1 year ago on Google
    Service is terrible, was told we could only pay at the tool store, long line in tool store section yet seems to be more then enough staff standing around at 7pm at night. What’s worse, they started serving customers at the information desk after we asked if we could pay there and were told no. Typical experience at Bunnings Burleigh.
    1 person found this review helpful 👍

  • 5/5 Troublesome 4 months ago on Google
    MASSIVE!! Have everything you could ever need in hardware PLENTY of parking (like whole footy field size) Snags on point 🌭🌭🌭 👍🏼👍🏼👍🏼👍🏼👍🏼
    1 person found this review helpful 👍

  • 5/5 Michelle Y. 7 months ago on Google
    Love this store. Always have everything I need (& everything I don’t).. & the customer service is always excellent. Huge thanks to Chaise from the garden section. Took the time to explain everything, nothing was a hassle (even my dumb questions). Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Leilani G. 8 months ago on Google
    Service delivery 🚚 in the rain and my item was compacted safely and covered sufficiently. My apologies for making the gentleman (delivery) waited for 10 minutes for the gates to open, I am so sorry and I was so apologetic to him. He had no issues, no dramas but willingly waited for me and delivered my item with quality service!!!! So happy with the outcome and he’s so awesome and kind (other deliveries wouldn’t of waited and just left in a minute!!!) and would love to leave 100 stars if I could for the outstanding quality service and in the pouring rain too …… 10/10 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
    1 person found this review helpful 👍

  • 5/5 Az. L. 9 months ago on Google
    What's not to like about Bunnings? I don't think it matters who you are, everyone enjoys a stroll through the isles am I right? Burleigh Waters is a great store, especially the plant section. The staff seem happy with what they are doing and provide mostly friendly and informative service. I recommend this store to one and all!
    1 person found this review helpful 👍

  • 5/5 Rebecca S. 11 months ago on Google
    Today i paid a visit to the timber yard at this Bunnings, and to say that i was thrilled with the customer service, would be an understatement. Bill was the nicest man i think i have ever encountered. He was very helpful and loaded it all into the car for us. He helped with everything, 10/10 . Bill's customer service skills, were outstanding, along with his positive attitude. Can't get over how helpful he was. I will be coming back here again soon. Much love, Rebecca.
    1 person found this review helpful 👍

  • 5/5 GBT S. 4 months ago on Google
    A HUGE THANK U to Brendan at Bunnings Burleigh. I think he might be store mgr?? Ive had 6 major surgeries (2 hip & 4 spinal) & about to have another spinal in 2 wks. Staff at store know me as a regular customer. I went there this arvo as I needed a more comfortable balcony chair & 2 sml plants. I went to delivery counter but their internet was down. So Brendan went out of his way after hrs & a long busy day & delivered them for me in his own car, in the dark &; rain! I cant carry anything & have 3 flights stairs in my bldg. He didnt charge me anything! Im on a pension. He then drove home in the dark & rain, in heavy traffic to other end of the Gold Coast. This is WHY I ALWAYS shop at Bunnings Burleigh! Best on the GC! Exceptional, caring, decent, friendly staff! Thanks Brendan. Ive had a particularly dreadful past few minths. Your kindness meant much more than you will ever know! Gail xx

  • 4/5 Grace P. 1 year ago on Google
    This Bunnings is so much better than Tweed! The staff actually want to help you instead of avoiding you. Their plant range is diverse and constantly restocked. They have delectable a/c on in summer too! The only thing I think they need to work on is their entrance into the shop where the registers are. It’s always congested and needs a rethink before someone gets hurt by a trolley full of timber!

  • 4/5 Chris L. 5 months ago on Google
    It has a very comprehensive range of all products a home handyman or a tradesman might need. Prices.are reasonable. Plenty of parking undercover, lifts , stairs and people mover.

  • 5/5 Donna W. 5 months ago on Google
    Had the best salesman last night in the timber section at Burleigh. His name is Ben and he went above and beyond to help me. Nothing was too much trouble. I had not received the same treatment at the Nerang store and nearly gave up. I will only go to Burleigh now and hope Ben is on duty. A big thank you.

  • 5/5 Andrew W. 7 months ago on Google
    This review is long overdue. Debbie in plumbing section is awesome! On several occasions now she’s helped me with various plumbing challenges (drains, hoses, toilet accessories, etc.). She really knows her stuff and seems to be able to visualise the issue’s and selects the current item. WELL DONE AND THANK YOU, DEBBIE!

  • 5/5 Jake C. 11 months ago on Google
    Trade Desk and Nursery staff are very helpful! Danny and Mel provided exemplary service and advice! Geoff in the Nursery was great. Despite friendly and helpful when you can get them, the Paint area seems to be a little understaffed. Very informative staff when you can get a hold of them :)

  • 1/5 The C. 8 months ago on Google
    Just been racially profiled by a female Bunnings staff for parking in the parking lot of Burleigh Bunnings waiting for the store to open to buy things. Her exact words were “You black people are all the same” as she stormed off after telling me I couldn’t park in a designated parking space. I tried explaining to her that I was waiting for the store to open but she just stormed off after saying I can’t park there while the store is closed. Why are the gates to the parking lot open then? There were other customers parked there as well waiting for the store to open and there were witnesses. My wife and kids were there when she said those words as she walked away. Spoke to the Manager who understood the situation and informed me that he would have a word with her. An extremely sad and disappointing morning to think that Bunnings staff behave in this manner.

  • 1/5 Andrew S. 11 months ago on Google
    Saturday afternoon and there’s only one register open with a massive line. Brilliant idea to have all self checkouts closed.

  • 1/5 Janis A. 8 months ago on Google
    I called Sunday at about 1230 to check on outdoor security light globes. The person I spoke to said his name was " Rob." He was particularly unhelpful, almost patronising, which is a shame because I have always found the staff at Burleigh extremely helpful and friendly. "Rob"also told me the product I enquired about was suitable for outdoor use - it turns out that it is for indoor use only. Perhaps he might benefit by further customer relations training. The one star is for today's experience.

  • 4/5 Brad H. 8 months ago on Google
    Virtually everything you can want for small to medium maintenance jobs is available here. While the carpark is huge, spots closest to the entrance are always in high demand, so be prepared to park further away. This place is always busy, but weekends are unreal, with hundreds of people heading to the store. So it is best to avoid it on the weekend and go during the week when it's quieter.

  • 2/5 Ryan W. 1 year ago on Google
    Answering the phone just to slam it back down.. real nice. Called 4 times this morning, same thing every time. An otherwise decent store that gets very busy. Don’t expect them to take your call though I suppose.

  • 5/5 Carolyn H. 1 year ago on Google
    Shout out to Nathan at Bunnings West Burleigh. Who went above and beyond to assist me with my outdoor furniture purchase today. Your customer service was exemplary and you should be proud of who you are. Again thanks

  • 5/5 Lesley O. 1 year ago on Google
    Bunnings today Firstly person on door was polite and informative Ladies at returns great Mitch and Tim could not have been more patient and helpful to me even getting a trolley for me. Well done boys and staff

  • 4/5 Carmelo F. 1 year ago on Google
    A very well stocked store, with a wide selection of items. Staff are always willing to help. As with any Bunnings store you have to wander around at times to find what you want, but the staff do help if you ask.

  • 5/5 Chris L. 1 year ago on Google
    Grace from special orders doing me an absolute solid today and calling around to see about a 1200 vanity. Not only did she find it? she got a hold put on it and I currently have it in my possession. Absolute day saver and highly recommend.

  • 4/5 Spooka F. 1 year ago on Google
    Always have great deals going, but it's hard to find good help by the employees tho when trying to find what you need for your project and some advice on the product on the shelves would help, but using the powerpass app is great to get in and out fast and to find out the current price of the product you want to buy. The paint shop is a great addition to the business been in there recently and the paint shop ladie was super helpful so that was a bonus, but will be back time and time again with out a doubt 👍


Call +61 7 5507 0700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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