4/5 Ray E. 5 months ago on Google
November
2023
Update
I
have
upgraded
my
rating
from
2
stars
to
4
stars.
I
was
happy
to
find
that
the
staff
at
International
Customs
Arrivals
practising
courtesy
and
conversing
in
a
pleasant
manner
and
tone.
The
gentleman
who
I
had
not
seen
before
did
a
sterling
job.
Also
the
staff
at
the
check-in
counters
in
Departures
are
amazingly
efficient
and
professional.
Below,
you
will
find
my
earlier
comments
and
ratings
October
2023
Updated
review
The
international
arrivals
remains
a
huge
problem
area.
On
my
latest
trip,
I
felt
embarrassed
at
the
cold
and
sometimes
crude
responses
from
staff
especially
the
Border
Force
officials.
They
are
drowning
in
their
self
importance
and
endeavour
to
display
it
to
all
arriving
passengers.
One
of
the
female
officers
was
so
crude
that
I
recommend
that
she
be
transferred
to
the
Prisons
dept
as
a
guard.
There
are
numerous
signs
emphasizing
that
bad
behaviour
is
not
tolerated
but
they
need
to
reform
their
own
attitudes
first.
The
2
stars
are
for
departures
which
operates
smoothly.
Both
domestic
and
international
check
in
counters
are
side
by
side
in
the
old
building.
Below
is
the
original
review.
They
might
have
a
new
terminal
but
still
lots
to
learn.
Arriving
at
the
International
terminal,
the
over
zealous
staff
at
customs
want
almost
everyone
checked
,
but
there
are
not
enough
staff.
That
means
a
long
wait.
Totally
unacceptable.
I
thought
the
idea
was
to
promote
tourism.
If
you're
hungry,
you'll
need
a
small
fortune
to
buy
anything.
Once
you
exit,
you
have
to
walk
to
domestic
because
international
has
no
pick
up
area.
Very
cold
and
unfriendly
place
5 people found this review helpful π