1/5 Mark A. 3 years ago on Google
I
was
most
disappointed
when
the
room
I
was
given
was
not
the
room
I
had
booked
and
was
advertised.
When
I
complained,
Colin
told
me
that
the
apartment
I
booked
had
sold
in
august
(5
months
prior),
but
didn't
feel
the
need
to
let
me
know.
Although
I
since
checked
the
listing
and
there
was
still
a
review
of
the
place
I
booked
in
November,
so
this
story
was
clearly
not
true.
The
room
I
had
booked
was
on
level
9
with
ocean
views,
and
the
room
I
was
given
was
on
level
2,
overlooking
tennis
courts
instead
of
the
ocean
views
that
the
photos
showed.
He
had
put
us
in
a
2
bedroom
apartment
which
was
meant
to
be
the
upgrade
to
make
up
for
the
fact
that
it
wasn't
the
apartment
we
had
booked,
even
though
there
were
only
2
of
us,
so
we
didn't
need
the
extra
room.
He
said
there
wasn't
much
he
could
do
and
offered
us
a
refund
-
but
because
it
was
peak
season
-
everything
else
in
the
area
was
sold
out
so
we
didn't
really
have
a
choice
but
to
stay.
He
also
informed
us
on
check
in
that
the
air
conditioning
had
broken
a
few
days
before,
but
this
wasn't
all
that
was
wrong
with
the
apartment.
The
balcony
door
lock
was
broken
so
the
unit
couldn't
be
locked,
the
bathroom
sink
had
problems
draining
water,
the
tv
in
the
bedroom
turned
on,
but
you
couldn't
change
the
channel,
the
tv
in
the
lounge
had
no
local
channels
-
all
in
all
it
was
a
very
old
and
tired
apartment....
which
I
may
have
been
ok
with
if
I
was
able
to
look
at
the
ocean.
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