Regrettably, we experienced a significant downfall in communication on their part, resulting in unnecessary costs for us. Their lack of prioritising our interests as landlords was evident in their decision-making process, where they failed to consult us before taking steps regarding an emergency situation involving a faulty pump. One quick and simple phone call from them could have resolved the issue without any financial burden on our end. Additionally, bills were not passed on to tenants resulting in outstanding money owed to us from April. And we recently discovered that the agent failed to conduct proper referencing and background checks on the current tenants in our property. Due to these circumstances, we have decided to transition to a more efficient management agency that values effective communication.

We absolutely loved our experience with Q State Properties. Everything ran so smoothly with our move in process and we were even given a move in gift which I thought was so beautiful, as moving can be super stressful. Sandy our property manager was also very lovely. There communication is very good and they make moving super easy and stress free with making sure utilities are easy to connect and disconnect from previous property. I highly recommend moving with them.

We Highly Recommend Monique! I recently had the pleasure of working with Monique from Q State Properties as one of my client’s real estate agent, and I cannot express how impressed I was with her exceptional service and expertise. She genuinely cared about my client and took the time to understand her needs and she tirelessly worked to find options that met my client’s criteria. Her deep understanding of the local market and attention to detail helped as well. Throughout the entire process, Monique's communication and responsiveness were outstanding. She promptly answered all of my and my client’s questions and kept us informed at every step. I felt confident that Monique had my client’s best interests in mind. When it came to negotiations, Monique's expertise shone through. She even bought a washing machine to sealed the deal!. She went above and beyond to assist with any additional needs or concerns and offered recommendations. I highly recommend Monique from Q State Properties to anyone in need of a top-notch real estate agent. Her exceptional service, dedication, and expertise make her an absolute pleasure to work with. Thank you, Monique, for your outstanding assistance. Oh and Sandy is great too :)

I've been renting in QLD for 9 years now and been a tenant with a number of agencies but none come even close to Q State Properties level of professionalism, communication and care for all parties involved that you just don't see at your other real estate companies. They actually care about the landlords and the tenants and have made my rental experience while with them effortless and enjoyable. Highly recommend

As a contractor collaborating with Q State Properties providing termite inspections and pest control services, working with them has not only been enjoyable, but their prompt and meticulous systems streamline the process, fostering efficiency and ease, which make our service even that much better. Thank you so much for your support and we look forward to continuing to work with you.

Lack of communication, maintenance issues went unattended for MONTHS even with issues to accessing the property safely. No exit report was done, 3 weeks later they try to charge for damage that was never brought up and have had multiple people through the property since keys were returned. Communicates via text rather than emails and takes days sometimes weeks to get responses. Didn’t even advise tenants of moving office address poor poor service and very glad not to have to deal with them again. The whole process was emotionally, mentally and financially draining

Highly recommend Sandy, Danielle and the team at Q State. Fantastic communication and follow-up as our property managers.

Monique and Erin have been a pleasure to deal with this past many years - reliable, responsive and well informed. Operating with both tact and consideration Monique and Erin are a breath of fresh air. Focused on professional, seamless engagements between owner and tenant - seller and buyer.... I've no hesitation in recommending Monique and Erin. Thank you Monique and Erin.