Coles Miami image

Coles Miami

Supermarket

😠 This review is for the manager. Do you think it's acceptable to never have staff on the checkouts? I go at completely random times spending about 2k per month. For the past 3 months I've had to self checkout with a full trolley everytime I have been. Not the end of the world for me but to see the el... People often mention staff, Coles, good, store,


Address

Shopping Centre, Nundah Ave &, Gold Coast Hwy, Miami QLD 4220, Australia

Website

www.coles.com.au

Contact

+61 7 5535 2188

Rating on Google Maps

4.10 (568 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 am to 9 pm
  • Wednesday: 6 am to 9 pm
  • Thursday: 6 am to 9 pm
  • Friday: 6 am to 9 pm
  • Saturday: 7 am to 9 pm
  • Sunday: 7 am to 9 pm
  • Monday: 6 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: staff (12) Coles (9) good (9) store (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ash A. 6 months ago on Google
    This review is for the manager. Do you think it's acceptable to never have staff on the checkouts? I go at completely random times spending about 2k per month. For the past 3 months I've had to self checkout with a full trolley everytime I have been. Not the end of the world for me but to see the elderly have to do this is unacceptable. Staff should be there to assist customers not just stack shelves. Coles are making record profits, cutting staff and get customers to do all the work. DO BETTER!!
    2 people found this review helpful 👍

  • 1/5 Tash M. 5 months ago on Google
    I understand that there is a time you close, often your doors are closed before time. You have been given grace by not being open till 10pm.... however your staff are rude, aggressive and may need more training to be competent at closing your store!! Bad experience most of the time. need more training to do c
    1 person found this review helpful 👍

  • 2/5 R&T A. 1 year ago on Google
    Probably the rudest staff going around. The staff that are constantly refilling the shelves very inconsiderate when parking their trolleys, and constantly blocking walkways or storming through and almost hitting people. There is absolutely no life in the staff that work here. Shame.
    1 person found this review helpful 👍

  • 4/5 Nads 7. 5 years ago on Google
    Sufficient under cover parking. Good selection of products. Always have great specials. Hours of operation are really good, open very early and close later than any other supermarket, 7 days per week. Staff are helpful and polite. My reasoning for giving only 4 stars is that they can often be quite slack in the bakery department and don’t keep certain items fully stocked. On several occasions I’ve gone in 3 days in a row to buy a particular product from the bakery and they haven’t baked or restocked the shelves, very disappointing, especially when it is an extremely popular product. There’s no excuse to have not baked them, especially when they have the facilities right there, it just seems lazy! Also the front entrance needs to be redesigned. It can get a bit chaotic trying to enter or exit when the cigarette counter is full of customers. There’s no where to properly line up and people just gather right in front of the counter and that’s right where you enter the store. Also the flower stand is in the wrong place, leaving only a very narrow pathway to exit from the self serve checkouts. When you have your arms full with bags or you are trying to manoeuvre a trolley amongst other customers this can be quite annoying.
    1 person found this review helpful 👍

  • 3/5 Natalia M. 8 months ago on Google
    This Coles is fine if you need anything super basic. Don't expect them to have anything useful, though. You also can't look up whether a product is available via Coles Online because... 🤷‍♀️. They always seem understaffed, and almost annoyed to have to leave their bin duties to serve you. Just an overall very meh grocery store.
    1 person found this review helpful 👍

  • 4/5 Chris L. 1 year ago on Google
    Same as all Coles, good stock, reasonable prices and good service. The one staff member we delt with was excellent and extremely helpful.

  • 3/5 stuart p. 5 months ago on Google
    Easy to pop into if you are heading down the Gold Coast Highway. Overpriced these days like all Coles

  • 5/5 Dani Gallagher R. 7 months ago on Google
    Clean store not much to chose from but handy when you need some where close and don't want to drive to broadbeach

  • 1/5 Matt C. 4 months ago on Google
    I love paying more for less to pack my own bags, scan my own groceries all while being surveilled by creepy cameras.

  • 2/5 Thy T. 9 months ago on Google
    Service was terrible, very unhelpful in assisting to find a particular item

  • 4/5 Noel P. 1 year ago on Google
    Great supermarket close to the Burleigh Heads RSL Sub Branch hall.

  • 5/5 Zac Nielsen Fitness C. 8 months ago on Google
    Coles here is great! Always good specials and friendly staff! 🙏

  • 4/5 Jeff S. 1 year ago on Google
    Great range of product, easy parking and within walking distance to holiday rentals

  • 1/5 David S. 3 months ago on Google New
    I was recently king hit at Miami one and am still waiting on video, security gard Joe has made things worse by telling lies to protect his mate tracey how did king hit, police how investigating. Don't go there it is full of people pretending to be homeless, yet they live in housing, Like Tracey, Dave, shelky and others.

  • 5/5 Heather B. 1 year ago on Google
    Bit small but overall good experience, staff are kind.

  • 5/5 samantha F. 1 year ago on Google
    Always really good service, I've never had a negative experience here. Young man helped me the other day when i cut my finger, he even applied the bandaid. Thank you, im sure you know who you are. Good job miami coles

  • 1/5 Dylan M. 1 year ago on Google
    Went to buy a phone, got asked if I need it unlocked, I said yes. Phone was locked when I got it. No refund offered when I came back, and now Telstra is absolutely rinsing me to unlock it, which costs more than the phone. Appalling. Very unhappy and seriously inconvenienced.

  • 5/5 Catie B. 1 year ago on Google
    Had what I needed and there was a checkout available without having to wait

  • 5/5 laerdz 1 year ago on Google
    very gud coles I really recommend going there

  • 5/5 Peter N. 1 year ago on Google
    It's very good to have a Coles Store ìn the Miami One Shopping Centre. Many other stores and includes Post Office, separate News Agent, Get your eyes tested with some new glasses. Great service in there.

  • 5/5 chris p. 1 year ago on Google
    Super convenient with plenty of parking including undercover

  • 4/5 Bob C. 1 year ago on Google
    It's a supermarket! Parking under, staff ok, shop generally reasonably well stocked. Doesn't seem to be as many dodgy types hanging around at present.

  • 4/5 dodge and plymouth parts a. 1 year ago on Google
    Big grocery store. As you would expect from Coles. All good Jim

  • 2/5 EscaPea 1 year ago on Google
    One of the worst supermarkets I have stepped into. Its like going back 20 years.

  • 5/5 Estelle H. 2 years ago on Google
    A good store, well stocked. Had everything I required.

  • 5/5 Nick L. 2 years ago on Google
    Has a great variety of foods, never too busy, nearby. Great shop 👌 👏 👍 🙌

  • 5/5 Sam Di B. 4 years ago on Google
    My experience was so great this week. The Cashier Person was very helpful and attentive, Thank you so much, and looking forward to coming back. Awesome store

  • 5/5 Lance M. 2 years ago on Google
    Great ace to shop. Always clean, well stocked and friendly staff.

  • 5/5 Jane W. 2 years ago on Google
    Wonderful smallish Coles in a beaut Shopping Center. Underground parking with escalator for disabled entrance, from either Nundah or Toombul Rds. Friendly and helpful staff, most necessity things available.

  • 3/5 Kathryn W. 2 years ago on Google
    It's a small shop and not the best presented small shop I've used. Ok, the floods had affected their stock levels but the range available was limited, anyway.


Call +61 7 5535 2188 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ No-contact delivery

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