1/5 long y. 1 year ago on Google
The
most
disgusting
experience.
We
booked
a
three-bedroom
apartment
with
the
apartment
manager
in
November
last
year
for
staying
2
nights
in
the
Jan
2023
,
we
had
been
given
a
discount
and
received
the
invoice
with
3
beds
rooms
confirmation
on
the
same
day.
when
We
arrived,
We
found
it
was
only
a
2
beds
room
apartment:
I
called
the
manager
straight
away
,
but
he
said
that
we
booked
a
two-room
apartment.
I
told
him
that
he
was
wrong
,
I
had
the
invoice
to
confirm
that
it
was
a
three-room
room.
He
asked
to
show
the
invoice
to
him
:
And
then,
he
read
the
invoice
and
said
that
we
only
paid
for
the
two-beds
room
apartment,
and
The
current
rate
for
the
three-room
room
would
be
several
hundred
dollars
higher;
I
told
him
The
price
displayed
a
month
ago
was
much
lower
and
the
fact
that
he
gave
the
discount,
but
he
said
that
he
did
not
remember
he
had
offered
the
discount,
and
asked
me
if
I
had
an
email
to
prove
it
;
well,
the
price
was
negotiated
verbally
at
that
time,
but
the
invoice
was
received
after
confirming
the
price
,
so
it
could
tell
everything;
I
asked
to
explain
the
invoice,
and
he
said
he
had
no
idea;
Request
him
to
check
the
email
which
contained
the
communication
records
of
our
booking
;
he
read
the
email
and
told
us
,
fully
book
,the
solution
was
come
back
in
the
future,
or
to
add
two
rollers
beds
without
extra
charge
but
no
refund
for
the
price
difference,
or
check
out
straight
away
,
another
woman
pointed
at
us
and
shouted
that
it
is
a
2-room
room,
go
...,
,
we
said
don't
point
at
people
while
we
were
talking
The
manager
said
she
meant
good
rather
than
go
..
In
the
end
we
decided
to
check
out,
but
he
said
that
the
refund
couldn’t
not
be
processed
until
he
did
the
room
inspection
.
I
invite
him
to
check
room
straight
away.
He
then
said
he
didn’t
have
time
to
check
until
late
afternoon,
and
he
also
asked
me
to
trust
him..
Later
on
he
said
It
showed
in
his
computer
that
our
reservation
was
changed
to
2
rooms
apartment
on
the
24th
and
we
should
be
messaged
;
I
told
him
I
didn’t
receive
any
notice,
and
no
one
say
anything
about
the
change
when
we
made
the
payment;
I
asked
him
why
it’s
changed
His
answered
as
I
do
not
know
;
The
refund
was
processed
after
another
argument
,
we
had
to
book
rooms
else
where
:
our
long-planned
vacation
was
ruined
by
him
without
an
apology
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