Featured Reviews


Frequently mentioned in reviews: owner (13) stay (11) park (11) clean (10) Dora (9) night (8) dirty (7) business (6) room (6)
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  • 1/5 Jag G. 1 year ago on Google
    I know someone who has lived there for many months, for emergency accommodation. Have visited her there many many times. The negative reviews are all true. The owners replies, of accusing overnight travellers of planting syringes is also untrue. Ive seen them myself around the grounds. Or that the reviews are being made by people who were kicked out is also untrue. They allow many undesirables to stay here..They owners are nasty and greedy. They want maximum fee for zero effort and for less than 1 star accommodation. Owners have no social skills, and pay junkies and their children to clean rooms. Probably for cheaper rates..They are not cleaned to even a 2 star standard. I've lived on the Gold Coast for over 20 years,.This place has always been known to have a bad reputation, by us locals. My opinion..
    12 people found this review helpful 👍

  • 1/5 Kiwi in O. 1 year ago on Google
    Do not stay here swarms of german cockroaches at night you get kicked out easy if another family pays more. No speaking amongst guests or you get scolded in a cruel fashion. Owner noses through rooms when you go out. Very rude toxic, heartless & greedy they are selling thank goodness. Unsafe risky environment for kids. They should be forced to close. Rip off!! Such a disappointment.
    9 people found this review helpful 👍

  • 1/5 Kelly W. 2 years ago on Google
    I should've read the reviews first before I booked!! Paid $300 for 2x nights (Fri and Sat, late September 2021) for a Cabin with an en-suite for myself and my 5yr old grandson. Massive problems with the hot-water service. A maintenance guy did a temp fix which did nothing, an actual Plumber came and said it should work while I'm there and stated he would tell the owners he'd fix it on Monday. My grandson was able to quickly shower, however I just got pure cold water. I went down to the communal showers but they were locked and it was out of hours so I couldn't gain access to a key. I called the only phone number given, multiple times, with no answer and no follow up by staff. I was not offered a new Cabin until my day of departure by the lady owner. I asked for a partial refund for the difference between what I had paid for and a cabin with no en-suite, she bluntly refused stating she'd give me 20% off my next stay, I stated I would never be coming back. I also stated that if I gave a review of her Business I would tell the truth about it and she stated "that would be my karma". I was completely blown away by her attitude and customer service as a business owner. I contacted the ACCC and emailed and called this business numerous times to get my reasonable request of a partial refund and was ignored. I contacted Consumer and Business Services, lodged a complaint, had them follow up my complaint and still the owner flatly refused to refund any monies to me. I write this review in the hope the owner reads another bad review and adjusts her attitude towards her customers. Hard to believe this business is still in business - personally I think it should be shut down after all the reviews - this business clearly enjoys ripping off people!
    8 people found this review helpful 👍

  • 5/5 Richard M. 1 year ago on Google
    I have stayed at this caravan park over the years Dora is a lovely lady always finding a spot for us in the most difficult times to find accommodation. The park has been around for 40 years so if you looking for a modern caravan park it's not for you. The pool is clean and the amenities are clean never had a problem staying there. In the next 2 months Dora will be introducing her new heath foods
    3 people found this review helpful 👍

  • 1/5 Lucy W. 1 year ago on Google
    This ‘tourist’ park, is no where you want to stay or take your children. We had checked in and out within 10 minutes. We felt we could not even let our child out of the car due to the big dogs roaming the park. It is definitely not a family or even a so call park you ever want to stay. Extremely disappointed by the photos that portrayed this place. Location is only good thing about it.
    3 people found this review helpful 👍

  • 1/5 emma s. 11 months ago on Google
    Worst worst place ever!! Don’t stay here especially if you have kids. The photos make it look like a 4 star but when you go there it is not even a 1 star. VERY unhygienic, at night time cockroaches come out everywhere hundreds of German cockroach’s crawling all over my suitcase, clothes, all over the bed, couches, floor absolutely everywhere it’s terrifying. My 3 year old daughter woke up with flea bites all over her, dodgy people everywhere don’t even feel safe with the door locked. Honestly would rather sleep on the street then come back here! Waste of money!! Very rude ladies in the office!
    3 people found this review helpful 👍

  • 1/5 Adam T. 1 year ago on Google
    While reasonably clean, the cabins and facilities are very dated and showing signs of neglect inside and out. Add to that the unsightly junk pile near the office and the place just feels uncared for, and by extension so to does the guest.
    2 people found this review helpful 👍

  • 1/5 A H. 1 year ago on Google
    Doesn’t even deserve 1 star, do not stay here this place is not safe for kids wouldn’t even let our dogs out here, it’s dirty not looked after and the staff are rude, disrespectful and straight up terrible customer service would not recommend. Enter at your own risk is all I can say.
    2 people found this review helpful 👍

  • 5/5 Lucia R. 2 years ago on Google
    I’m reading the comments and I’m very surprised. We just stayed one night on our roof top tent but had no problems. The lady in the reception was very nice. The toilets were very clean and the bbq area as well. $60 at night is a little bit expensive it’s true but also there is no cheaper place around so… our experience was overall good!
    2 people found this review helpful 👍

  • 1/5 Mykie G. 6 months ago on Google
    Disgusting, awful, terrible place. Toilets are filthy, don't get cleaned on weekends. There's no disability railings or anything in the toilets, my chronically ill mother got stuck in the bathtub, very distressing for both her and my father that had to help her get out. $700 a week for two people in a tiny cabin with no hot water, using the communal bathroom, broken tiles, nails sticking out of walls (very hard to see if you aren't paying close attention). The whole place looks run down and basically abandoned, you'd think that the owner would have some more pride in her business but I guess she doesn't care much. Next thing is the laundry, pay $700 a week in rent and still have to pay to use a washing machine that probably doesn't get cleaned. Staff will just open the door to your cabin nd come in if they need to talk to you, the $700 should include privacy. The owner also said that if my mother asked for a room on her own, she wouldn't have let her stay because she looks like a 'junkie'. That is the most disgusting thing to say about a woman who has been in and out of hospital for ten years, her stomach doesn't work so she is skinny, but the owner immediately assumed she was on drugs. I don't doubt that the owner does drugs, especially if she thinks her cabins are worth $700 a week. The owner, Dora I believe her name is, also accused my mother of leaving dirty needles in the cabin, and said one of her female cleaners got pricked by it. First and foremost, there was no needles left behind, I was there to help my parents pack and clean. And second of all, what female cleaner? My mother told me that there was always MEN cleaning the women's toilets, why are the male cleaners cleaning the women's toilets if there are female cleaners employed as well?
    2 people found this review helpful 👍

  • 1/5 Bronwyn H. 9 months ago on Google
    The whole park looked unkempt and rundown. The most expen sive nightly rate for the worst experience of our trip. No Wifi even though advertised. No dump station for campers.
    2 people found this review helpful 👍

  • 1/5 Yves 10 months ago on Google
    Way to Expensive, 100$ per night for a campsite. Very small, pretty dirty place. Considering to just leave the place even though we already paid. Wont get our money back.
    2 people found this review helpful 👍

  • 1/5 Mia Y. 1 year ago on Google
    Absolutely the worst place I have ever been to. Rooms extremely dirty and smelly, cockroach in the room. Reception are un professional! Please don’t go! We could t stay not even one minute.
    2 people found this review helpful 👍

  • 3/5 Kitty h. 1 year ago on Google
    Good affordable pet friendly Gold Coast location. Friendly staff, tidy park good amenities. Easy short walk to McDonald’s, cafes & liquor shop. Booked a van site last minute with no hassles. Overall a very happy experience and will return to stay.
    1 person found this review helpful 👍

  • 1/5 Sharlene A. 6 months ago on Google
    The park is about to be closed down by the Gold Coast Council, most of the Tourist park is Disgusting, dirty and about to be closed down by the council, cocharoches everywhere. The short film was taken nearly 20 years ago when owned by someone else,, please don't look at the photos.... Everything is falling apart. So sont take your family there, most of the cabins stink to high hell.. The owner is a horrible person, she lies and over charges for EVERYTHING. I've seen the lady owner treat her staff horribly, she is a money hungry lier.. Her staff are beautiful over worked under paid... Stay away from this place..
    1 person found this review helpful 👍

  • 1/5 Kerrie C. 5 months ago on Google
    Wish we looked at the reviews first. 2.6 stars is actually very kind. Wow just wow do not stay here booked for 2 nights on a powered site. Pool area dinghy & old Drove in and drove straight out feel like your staying at the bronx does not feel safe absolute rubbish. Messy and dirty. The owner would not refund money. RUDE Hopefully you spend the $140 on some clean up materials. Went directly across the road and was cheaper. Highly recommend Broadwater Tourist Park. $7 cheaper clean & great pool area. Owner was lovely.
    1 person found this review helpful 👍

  • 1/5 ash b. 9 months ago on Google
    DO NOT STAY HERE!!!!!! BEWARE!!!!! If I could rate this place 0/10 I absolutely would! We arrived after a 7 hour drive on our first family holiday with the kids. So excited to be on the Gold Coast and have some family time. However we were quickly disappointed as we were told our room would not be ready for another 3 hours after trying to check in at 5pm. We decided to go get some dinner and check out the night markets. We got back at 8.30pm ready to shower the kids and head to bed. When entering our room for the first time there were no beds made, and bare mattresses with no bed linen. My husband went to ask for some bed linen whilst I showered our daughters. My husband was met by ‘owner’ Dora who told him they did not provide bed linen. My husband returned a little confused, but the confusion turned to utter disappointment when the shower base was FULL of cockroaches. We had to laugh or we’d cry. We went and asked if there was any other clean room available for us to purchase for the night. We were abused and sworn at by Dora and another man sitting in reception. My husband politely asked for our deposit back and we handed over the keys. Dora told us to get off the property or she would have us escorted off ‘and not in a nice way’. Please if you are looking at going to the Gold Coast AVOID this place!!!!
    1 person found this review helpful 👍

  • 1/5 Deborah T. 10 months ago on Google
    Place is very old no heater TV don't work 1 blanket steps dangerous when wet no hand rails close to macdonalds that's the only postive about this place manager is disgusting lifted her hand to strike me when I complained the room is dirty smelly and very old be warned on this place people

  • 4/5 Richard L. 10 months ago on Google
    We had an awesome holiday here and rented 2 cabins by the creek entrance and can honestly say its perfect location n peaceful as you're away from the busy part of Park close to ramp which we took our tinny. Great clean facilities n park . A little expensive but was a special holiday so we weren't to bothered .

  • 3/5 christopher w. 1 year ago on Google
    I'm giving it 3 stars but only because of the toilet paper shortage, warm hot water and weak water pressure. However Dora was a very nice lady who did help me out when I needed emergency accommodation for one night, so for Dora herself I give her 5 stars. Calimera Dora!

  • 1/5 Paula W. 4 months ago on Google
    Filthy & run down old place. It was 20 min before we heard the junkie crackhead screaming & swearing....... I had children with me!


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