1/5 Stratos 2 years ago on Google
I
don’t
usually
write
negative
reviews
as
I
try
to
focus
on
the
positive
but
this
place
deserves
a
negative
review.
We
arrived
on
a
HOT
Sunday
with
three
kids
in
tow.
It’s
important
to
note
there
is
no
checkin
process
in
place
on
a
Sunday
and
the
reception
is
closed.
Keys
were
not
in
the
safe
for
us
to
collect
as
instructed,
we
had
to
come
back
at
2:30pm.
Keys
were
then
in
the
safe,
however
the
key
provided
was
for
the
wrong
room.
The
key
did
not
match
the
welcome
letter.
We
went
up
to
the
room
and
the
room
was
not
cleaned
yet.
Dirty
towels,
dirty
linen
etc.
We
contacted
the
emergency
number
and
they
couldn’t
get
in
touch
with
anyone
on-site
either.
It
took
some
time
before
we
could
locate
the
manager
to
get
our
correct
keys
for
the
correct
room.
Rooms
are
described
as
renovated,
but
this
is
not
the
case.
Carpet
is
old,
torn
and
stained,
kitchen
is
old,
greasy
and
has
a
very
strong
unpleasant
odour.
Power
points
in
the
bathroom
give
you
electric
shocks
and
Power
points
in
the
master
bedroom
don’t
work
at
all.
Tv
in
the
master
bedroom
does
not
work
at
all.
Someone
came
to
have
a
look
at
it
and
said
they
can’t
do
anything
about
it.
Our
booking
was
for
5
ppl,
but
no
linen
or
towel
was
provided
for
the
5th
person.
We
made
a
request
to
the
manager
on
site
to
switch
credit
cards
for
payment
and
she
refused.
Not
help
full
or
friendly
at
all.
In
the
evenings
there
are
rats
having
a
party
in
the
pool/bbq
area.
We
wouldn’t
recommend
this
place
for
the
price
we
paid.
Disappointed
and
definitely
not
returning
for
our
annual
holiday
to
the
Gold
Coast.
Hundreds
of
better
places
for
the
same
price.
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