De Ville Apartments image

De Ville Apartments

Hotel Resort hotel Lodging Motel Serviced accommodation Self catering accommodation Holiday apartment rental Vacation home rental agency Holiday accommodation service

Contemporary apartment hotel with beach views, an outdoor pool & 2 saunas, plus a tennis court. People often mention apartment, bedroom, stay, room, great, view, pool, recommend, amazing,


Address

3645 Main Beach Parade, Main Beach QLD 4217, Australia

Website

www.deville.com.au

Contact

+61 7 5591 6322

Rating on Google Maps

4.20 (88 reviews)

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Featured Reviews


Frequently mentioned in reviews: apartment (20) bedroom (14) stay (11) room (9) great (8) view (8) pool (7) recommend (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Janine L. 1 year ago on Google
    Room was lovely, pool was great and excellent location- however, the low star rating is for a SERIOUS SAFETY ISSUE. We were on the 6th floor and all bedroom windows opened the entire way (some up to a meter wide maybe) and had NO screens. Also, they are very easy to open. Anyone with young children should avoid at all costs. Is this even legal in Australia? Pic shows hight and size of windows (didn't take one when open).
    1 person found this review helpful 👍

  • 1/5 J B. 1 year ago on Google
    Stay away!!! We had an awful experience. The reviews do not reflect the actual reality. The apartment was super dirty. We had a cocaroach inside, and the floor, furniture, and cutlery were disgusting. The customer service and the staff were very RUDE and unwelcoming. They were not interested in helping us with anything at all. It was one of the worst experiences we ever had, and we paid a fortune for it, $540aud per night.
    1 person found this review helpful 👍

  • 1/5 Aries C. 1 year ago on Google
    Worst accommodations ever! No air conditioner in the bedrooms and no exhaust fan in the bathroom. Dry is out of order too. Ocean view is limited because of a few big trees. Even though the reception said all the appartments are owned by different owners and they are all different. I still believe they should set some standards for the owners to follow. At least install air conditioners in the bedrooms. Don’t stay here!!!
    1 person found this review helpful 👍

  • 1/5 Stratos 2 years ago on Google
    I don’t usually write negative reviews as I try to focus on the positive but this place deserves a negative review. We arrived on a HOT Sunday with three kids in tow. It’s important to note there is no checkin process in place on a Sunday and the reception is closed. Keys were not in the safe for us to collect as instructed, we had to come back at 2:30pm. Keys were then in the safe, however the key provided was for the wrong room. The key did not match the welcome letter. We went up to the room and the room was not cleaned yet. Dirty towels, dirty linen etc. We contacted the emergency number and they couldn’t get in touch with anyone on-site either. It took some time before we could locate the manager to get our correct keys for the correct room. Rooms are described as renovated, but this is not the case. Carpet is old, torn and stained, kitchen is old, greasy and has a very strong unpleasant odour. Power points in the bathroom give you electric shocks and Power points in the master bedroom don’t work at all. Tv in the master bedroom does not work at all. Someone came to have a look at it and said they can’t do anything about it. Our booking was for 5 ppl, but no linen or towel was provided for the 5th person. We made a request to the manager on site to switch credit cards for payment and she refused. Not help full or friendly at all. In the evenings there are rats having a party in the pool/bbq area. We wouldn’t recommend this place for the price we paid. Disappointed and definitely not returning for our annual holiday to the Gold Coast. Hundreds of better places for the same price.
    1 person found this review helpful 👍

  • 1/5 Mark S. 1 year ago on Google
    Disappointing service. Was sent an email 3 months after booking advising the 3 bedroom apartment we had booked was now unavailable however they could accommodate us in a 2 bedroom. We advised we needed a 3 bedroom and we’re told ‘We are fully booked and have nothing but you can have the 2 bedroom for the same money. One quick check on their website shows multiple 3 bedroom apartments available… however are much higher prices. Poor management, when questioned about it - no reply. Obviously wanting a higher tariff and more money so they will cancel your booking at the 11th hour. Recommend people stay well clear. Much newer and better complexes with non greedy management out there for less money.

  • 5/5 oscar m. 5 months ago on Google
    The location is perfect, pool and jacuzzy are descent size, view is amazing

  • 5/5 Naomi L. 6 months ago on Google
    Great location for families. The room was very spacious and the receptionist was great.

  • 3/5 Kat P. 5 months ago on Google
    We booked a 3 Bedroom, and only one bedroom has an aircon machine in it. There’s only 2 showers/toilets and you can’t shower at the same time otherwise they are stone cold!!! The pool and spa is great though and the reception staff was so nice. They’re super huge and spacious rooms with a nice view of the water.

  • 1/5 Raakhee B. 1 year ago on Google
    We booked 2 bedroom apartment. When we entered apartment on 4th floor there was a damp smell or mouldy smell which was terrible .the apartment was very old and had no air conditioning . My family refused to stay there so they drove back to Brisbane after the event we attended. The only positive was that it had sea view and it was big. ..I would not recommend it to anyone. We wasted money on an old smelly apartment

  • 3/5 Clare B. 1 year ago on Google
    Old and outdated room, appliances and cheap furniture. Terrible showerhead with no pressure, bathroom sink kept backing up and draining very slowly. No aircon in the bedroom, only 1 very small TV. Stain on the doona. Definitely needs to be refurbished. The lady at reception was nice. Location was good, beach and surf club were just across the road and shopping centre close by. Nice views and good breezes.

  • 5/5 Jenifer Z. 11 months ago on Google
    Booked a 1 bedroom apartment with DeVille Apartments for a weeks stay in Main Beach. Absolutely stunning views right in the waters edge. Amazing staff at the reception, always so kind and responsive! The apartment was in the heart of everything, across the road is the surf lifesaving club with delicious food, and you are able to swim literally off your doorstep! The Uber ride into surfers is roughly $7 and takes 5 min. Or you can jump on the e-bikes or walk the esplanade for amazing views. Overall this apartment was amazing!! Will be defs coming back to this apartment for our next stay!!

  • 4/5 Jaymee A. 1 year ago on Google
    We stayed here over Christmas in a budget two bedroom ocean view apartment. While the apartment was budget style looking like it was built in the 70s or 80s and had had very little renovation done, the view by far made up for the budget style. We would stay here again!!!!

  • 1/5 robert e. 1 year ago on Google
    Great location. But what was disappointing was there was no air-conditioning and there was construction happening for 8hrs a day. The construction was that loud that we were unable to even use our room between 9am and 4pm. I cannot believe that this was not told, or explained to us. We paid full price for a room that was unusable. Will not be staying here again and will definitely not be recommending this establishment to anyone. Just a terrible experience.

  • 5/5 Caroline B. 1 year ago on Google
    Lucky enough to stay on Level 25 - amazing beach and gold coast views! The apartment was clean, comfortable, well-equipped (kitchen, laundry and bathrooms), easily accessible, underground parking, friendly staff, well maintained. (We went for the view rather than a renovated apartment but our room was perfectly fine). Great pool and spa, Australia Fair shopping centre close by, very short trips to theme parks. Highly recommend this place and hope to stay there again in the future. (Vacuum cleaner didn't work and no replacement was provided despite requests but who wants to vacuum on holidays anyway??)

  • 5/5 mehrdad n. 1 year ago on Google
    We have enjoyed our stay at this property as always 😀 ❤️

  • 4/5 Ward P. 1 year ago on Google
    The apartments and location are truly amazing. Overlooking the ocean, close to Sea World and shopping and fabulous Tedder Ave. The place could do with a little more routine maintenance. Water leaks, blown light bulbs and blinds that don't operate properly are so easily fixed, yet not what you expect in a sub penthouse apartment on main beach. The upstairs car park also needs policing. The same cars parked there day in, day out, including overnight meant that simply dropping off shopping meant putting your car down in the underground car park ( the one the others are actively avoiding and a bit difficult to negotiate). Also, whoever ordered 3 of the 4 spa jets to be intentionally blocked off, turning it into a warm bath will never be asked to landscape so much as my dogs kennel, simply unbelievable and defies any logic.

  • 5/5 Rajaram N. 1 year ago on Google
    Nice view from apartment and very clean and tidy. Everything was available in the kitchen. Would like to recommend to others.

  • 5/5 Aryan L. 1 year ago on Google
    A fantastic spot to stay, great location, nice and clean. The 3 bedroom apartment was spacious and well appointed.

  • 5/5 Robert R. 1 year ago on Google
    Rooms were great service was good I really recommend

  • 3/5 Melesa M. 2 years ago on Google
    The rooms were clean and comfortable. The building is in a good position. Communication needs to improve. One of the reasons we choose the De Ville was because of the renovated pool and BBQ area. On arrival were told that the facilities were not open due to building delays. Would have been nice to have been told this before we checked in.

  • 5/5 judy t. 2 years ago on Google
    Location & large space with great beach views. Also an early check in offered. The grounds are perfectly maintained & staff helpful. We enjoyed a three night break from Brisbane .

  • 5/5 Jason S. 1 year ago on Google
    Fantastic stay. Location was great for the family and the apartment was amazing. I will be rebooking the same apartment next year. Oh and the pool and spa where great.

  • 5/5 Dave W. 1 year ago on Google
    Simply the best! Great apartment. Highly recommend to anyone staying on the gold coast


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