1/5 Casey A. 2 years ago on Google
Letter
to
the
management
Hi,
I
have
just
went
over
the
booking
confirmations,
and
I
have
spoke
to
agoda,
they
have
informed
us
that
you
have
cancelled
the
booking,
and
reasons
are
you
asked
for
photo
ID
and
vaccine
certificate,
you
did
not
state
on
arrival
or
any
time
limit
to
do
so
for
the
ID,
you
also
did
not
state
what
vaccine
certificate
to
send,
as
there
are
a
lot
of
different
vaccines
that
people
have,
you
cancelled
the
booking
and
did
not
advise
us
in
person,
email,
call
or
msg,
you
then
had
a
worker
open
the
door
with
another
key
at
1am
asking
us
to
leave,
and
did
not
give
me
a
reason,
the
money
was
taken
out
of
the
account
and
we
received
confirmation
of
the
booking,
you
are
surpose
to
ask
for
the
required
documents
and
if
we
refused
to
do
so,
we
did
not
refuse
to
do
and
we
have
any
required
documents
that
you
needed,
there
is
no
reason
to
refuse
,
you
have
then
booked
in
another
family
in
the
same
room,
your
a
owner
of
a
business
and
should
know
that
providing
the
right
information
is
required
stated,
we
left
at
1am,
that
you
required
photos
of
my
ID
and
vaccination
certificate
to
a
mobile
phone
number
I
don't
know
that
is
government
issued
confidential
documentation
having
my
name
d.o.b
address,
and
licence
number
and
you
require
a
person
photo
to
your
mobile
number,