1/5 Luke B. 7 years ago on Google
My
wife
and
I
stopped
in
to
CTJ
to
speak
with
Greg
as
we
heard
that
other
customers
were
happy
with
their
service.
We
arrived
at
CTJ
on
a
Saturday
morning,
Dianne
greeted
us
and
asked
what
we
were
looking
for,
we
let
her
know
that
we
were
looking
for
a
custom
made
ring
made
from
platinum
due
to
my
wife's
skin
sensitivity
to
some
metals.
We
looked
through
the
counter
to
see
if
there
was
something
similar
to
what
we
were
looking
for
(small
diamond
cluster
ring)
but
nothing
really
suited,
while
speaking
with
Dianne
Greg
walked
over
from
out
back
obviously
just
after
a
workout
(in
gym
clothes),
we
explained
again
what
we
wanted
and
Greg
advised
that
it
would
be
best
to
give
him
a
picture
of
the
ring
which
we
would
like
to
have
made
in
platinum.
We
asked
how
much
it
would
roughly
cost,
Greg
gave
us
a
rough
verbal
estimate
and
we
went
on
our
way.
Later
that
day
my
wife
sent
through
an
email
to
Greg
and
Dianne
with
pictures
of
the
exact
ring
that
we
wanted
made
in
platinum,
Greg
responded
to
the
email
stating
that
he
would
organise
it.
After
three
weeks
went
by
we
thought
we
had
better
contact
CTJ
to
see
if
they
needed
any
further
information,
I
phoned
Greg
directly,
he
did
not
know
who
we
were
and
seemed
very
confused
and
flustered
on
the
phone,
Greg
asked
me
to
explain
what
we
were
wanting
to
have
quoted
then
after
a
few
minutes
of
searching
his
emails
while
I
was
speaking
with
him
he
realised
who
we
were,
Greg
went
on
to
say
that
Dianne
was
handling
the
quote
and
she
had
been
on
leave
for
personal
reasons
ect,
he
then
asked
what
we
wanted
quoted
again
so
I
handed
the
phone
to
my
wife.
My
wife
explained
to
Greg
that
all
the
details
required
for
the
quote
were
in
the
email
that
was
sent
to
him
three
weeks
ago
(which
he
responded
to
by
saying
he
would
organise
the
quote),
Greg
went
on
to
say
that
there
was
a
ring
exactly
like
the
one
she
wanted
quoted
in
the
shop
and
she
did
not
like
it,
my
wife
responded
by
saying
that
they
were
not
as
petite
and
the
cluster
of
the
ring
in
the
cabinet
was
nothing
like
the
picture
that
was
sent
in
the
email
that
was
to
be
quoted.
My
wife
asked
Greg
if
he
did
not
want
to
do
the
quote,
Greg
responded
by
saying
oh
yes...
anyhow...
six
weeks
on
from
the
original
email
we
still
have
not
heard
back
from
Greg
or
Dianne
from
CTJ
Bundall.
We
will
NOT
be
positively
recommending
this
business
to
anyone.
VERY
POOR
CUSTOMER
SERVICE!
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