Diamond Boulevard image

Diamond Boulevard

Jewelry store

😠 I give it one star just because there is no minus or zero at least. I went there even though I've read the reviews! Such a mistake! I planned a surprise ring for my girlfriend and I have tried to create a ring for her but the skinny lady there looked at me when describing the ring like I've asked fo... People often mention ring, Diamond, service, Boulevard, diamond, quality, staff, Patti, engagement, jewellery,


Address

N/18 Hooker Blvd, Broadbeach QLD 4218, Australia

Website

www.diamondboulevard.com.au

Contact

+61 7 5572 9955

Rating on Google Maps

4.40 (54 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 4 pm
  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (42) Diamond (23) service (22) Boulevard (22) diamond (21) quality (19) staff (18) Patti (14) engagement (13) jewellery (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Martin K. 5 years ago on Google
    I give it one star just because there is no minus or zero at least. I went there even though I've read the reviews! Such a mistake! I planned a surprise ring for my girlfriend and I have tried to create a ring for her but the skinny lady there looked at me when describing the ring like I've asked for her first born child! So rude, she gave me such an attitude, totally put me off from buying anything from there. Next time I'll be walking in there they have to pay me!!!
    4 people found this review helpful 👍

  • 1/5 Sara J. 4 years ago on Google
    A terrible experience. Manager is very rude. I would give them zero star if I can.
    2 people found this review helpful 👍

  • 1/5 Jessica G. 4 years ago on Google
    Disgusting. They sold me and another person a pair of earrings, mine are fine but someone I know is finding hers uncomfortable. They promised her that if she found them uncomfortable when sleeping, she can bring them back for a refund or exchange. Brought them back for a refund and they denied her. I do not recommend going here under any circumstances, there is better jewellery out there for ANY occasion. I admit, I struggled to find something nice in that store, any other jeweller is better than this one. Despicable and horrible staff that work there. Don't waste your money in here, it's not worth it.
    2 people found this review helpful 👍

  • 1/5 Paula H. 5 years ago on Google
    Very cold atmosphere and would not write quote down for me.
    2 people found this review helpful 👍

  • 5/5 Enamul I. 4 years ago on Google
    The staff was friendly and fantastic and was able to quote for a custom diamond ring on the spot which definitely helped me to make a sound decision. The diamonds are of a higher quality and very competitively priced.
    1 person found this review helpful 👍

  • 5/5 Kate F. 4 years ago on Google
    Amazing service, Gorgeous A grade quality jewellery I would never buy anywhere else. My collection will continue to grow and my bank balance decrease. Worth every cent. Thanks to all the staff and owner Patti for amazing service.
    1 person found this review helpful 👍

  • 1/5 Louise S. 4 years ago on Google
    sales people lie. you will not get your money back when the goods are not right. never shop there again. manager is rude. very bad experience.
    1 person found this review helpful 👍

  • 5/5 Jayde D. 4 years ago on Google
    I cannot rate DB high enough. Pattie went above and beyond to ensure my custom diamond wedding band was perfect. Nothing was too much of an ask for her and the turn around time was impressive. I didn't encounter a single issue from start to finish with my order. I am extremely impressed with the quality of my ring and I will go back to DB again for future purchases. The customer service you receive from all other staff members is exceptional, everyone is super friendly, not like the service you get at Michael Hill.
    1 person found this review helpful 👍

  • 5/5 Nick W. 4 years ago on Google
    Great, friendly staff. Amazing quality of diamonds at fair prices. Custom made an engagement ring for me. So happy with results, so was my fiancee. Well done Guys, she said yes!!!
    1 person found this review helpful 👍

  • 5/5 Josh B. 3 years ago on Google
    If you want a Beautiful Custom Made Diamond Ring-Diamond Boulevard is where you need to go!! Louise was there to help from start to finish and the team were all involved in helping create the perfect ring for my partner. I got everything I asked for and more and the service was amazing. If you were to try to get a ring of the same quality and workmanship and customisation elsewhere and you would pay 20% more. I’d like to thank Louise and the team for the PERFECT engagement ring I couldn’t ask for a. Better end product.💍 Thanks Diamond Boulevard for all your help 5+ stars 👌
    1 person found this review helpful 👍

  • 5/5 Kirsty B. 5 years ago on Google
    My partner purchased my engagement ring from here and we have just purchased our wedding rings. Amazing service and support. Beautiful quality and will help you get the design of your dreams. So happy. Certainly worth the 2 hour drive (for us).
    1 person found this review helpful 👍

  • 1/5 Brett B. 5 years ago on Google
    Would not provide a quote
    1 person found this review helpful 👍

  • 5/5 Freya L. 6 years ago on Google
    Thank you to the staff at Diamond Boulevard for the great service. I love the quality of your jewellery and the expertise on diamonds is second to none. I'll be back.

  • 5/5 Louise P. 3 years ago on Google
    Fabulous service, Diamond Boulevard has the nicest staff!

  • 5/5 David W. 6 years ago on Google
    We have been here several times and always have a great experience. Boutique shop with very knowledgeable staff, you will receive great quality and value. I highly recommend them.

  • 5/5 Amanda M. 3 years ago on Google
    Thank you to Patti and Lou at Diamond Boulevard for the very best in service and quality. Your attention to detail and expertise is second to none..Thank you so much..

  • 5/5 Nigel J. 6 years ago on Google
    If you are looking for a quality jeweller you must visit Diamond Boulevard. We were very happy with the friendly and knowledgable customer service and the beautiful engagement ring we purchased a number of years ago. Unfortunately just recently one small diamond on the side of ring was lost - as soon as we contacted Diamond Boulevard they confirmed their work was guaranteed and just bring the ring in to have a look. Overnight the diamond was replaced, the ring was professionally cleaned and it looks like new - we were so impressed and appreciated being looked after so well. It's true customer service and we will be back again very soon! Thank you so much

  • 5/5 Kira H. 6 years ago on Google
    We couldn't be happier with the customer service and quality of my engagement ring!!! I love how the staff and the owner made our experience so personal, enjoyable and memorable. You won't get better dimonds, service or price anywhere else on the Gold Coast. I can't wait for them to hand make my wedding band!!!

  • 5/5 Rexy D. 2 years ago on Google
    Patti remade my engagement ring last year and I absolutely love it and get so many people commenting on it. I was very specific about what I wanted and Patti was able to make it exactly how I wanted it and it came out even more beautiful than I envisioned. The ladies at this store are so lovely and genuinely love what they do and the jewellery is magnificent. I am having my eternity band made here now and I can’t wait to start wearing it. I would never buy jewellery anywhere else

  • 5/5 Tara S. 2 years ago on Google
    I honestly could not fault Patti and the team at Diamond boulevard. Engagement ring was purchased in 2014 and still looks as new as day my husband picked it, they altered an heirloom to become my wedding band and custom made my eternity ring. I'm always met with a smile and very knowledgeable and respectful staff. It is worth the 1.5hr drive as they take care of their product and take pride in their work. I'll be coming back as long as they are in business because I know my rings will outlive me!

  • 5/5 江馥微 3 years ago on Google
    My partner and I was kinda in a hurry to find wedding bands and engagement ring. I’m glad eventually we chose Diamond Boulevard! Lisa is such a professional and kind consultant, and she listened to our needs and preferences carefully and considering our budget, finally we found our perfect rings! Great thanks to Lisa and Patti for all the things you’ve done for us. I’ll definitely recommend to my friends! Linda

  • 5/5 ShannonC 3 years ago on Google
    My partner and I purchased my beautiful engagement ring from here, which is absolutely stunning. Diamond Boulevard have jewellery that is not just stock standard as many other chain stores do. We looked at many rings before purchasing this one, and nothing else came close. I have since been in to DB for a resize and clean of my ring, and the ladies are so amazing. I couldn't ask for kinder or more professional people to deal with. I highly recommend DB to anyone looking for an engagement ring, or any jewellery for that matter! Thankyou again to Patti, Lisa and Louise for their brilliant customer service.

  • 5/5 Holly P. 1 year ago on Google
    My husband and I had been to a few stores before stopping at Diamond Boulevard. We are so glad we did! Patti and the team were so helpful in advising on our rings and getting them sorted quickly. I have since had a ring custom made to sit alongside my wedding band which Patti was very helpful with again. I absolutely love it and cannot recommend the team at Diamond Boulevard more highly. Thank you.

  • 5/5 Tiphaine B. 1 year ago on Google
    Best place to find THE most beautiful rings. Friendly professional staff. We go back to get my wedding rings cleaned and they do an amazing job.

  • 5/5 Mikaela L. 1 year ago on Google
    Patti is an absolute Queen. My now Fiancé proposed to me with the ring of my dreams created to meet exactly what I wanted by Patti! The quality of diamond is like no other. I am so completely in love! Thank you so much to Patti and her lovely team

  • 1/5 Emma S. 3 years ago on Google
    BEWARE!! I had a terribly devastating experience with Diamond Boulevard and the owner John Gough. My husband purchased what he understood to be a voucher for me to go into the store to create my own dream ring. Unbeknown to him they sold him a diamond that could not be made into the type of ring that I wanted. John, the owner, was extremely unhelpful and refused to offer a reasonable solution. We were stuck with a stone that we couldn’t use. We have since got the diamond that we paid $10,000 for valued and it’s valued at $800!! Be very wary of diamonds that you buy here. Diamond Boulevard is deceitful. I urge you very strongly to avoid this store at all costs. This company really devastated my husband and I. What should have been a beautiful, romantic 20th anniversary gift turned into such a sad and frustrating occasion and left us $10,000 out of pocket. I’m not usually one to leave negative reviews but I would hate for anyone else to go through what we went through. Please think very carefully before purchasing from this store. There are lots of other quality and trustworthy jewellers around. John, If you want to rectify this please get in touch.

  • 5/5 Evies life E. 3 years ago on Google
    We had looked at all other jewellers and found the service and knowledge far superior at Diamomd Boulevard. I love my new ring I'll be back in the future for sure thanks. Laura and Steve

  • 5/5 Maria M. 3 years ago on Google
    I had an amazing experience- the staff were fantastic and extremely helpful ! I would highly recommend this store that have a great selection of beautiful diamonds. I am really happy with the price and quality of my purchase!

  • 5/5 Paul S. 3 years ago on Google
    Platinum diamond ring @ almost half the price as competitor from down the mall. GIA Certify rated Rock. Yess please...!!! Lisa was excellent. Very friendly & confident in what she was selling. Highly recommend these guys!! Will be returning for wedding bands.

  • 5/5 Nick B. 3 years ago on Google
    Was a pleasure dealing with the crew at DB! I was none the wiser to a rock or a diamond before I started looking for a engagement ring but they told me everything I needed to know and some. My now fiancé is over the moon with my final selection so we couldn’t be happier. They also resized the ring for a perfect fit at no extra charge. Thanks Team for an unforgettable weekend! Nick.

  • 5/5 Louise Y. 4 years ago on Google
    I have always loved Diamond Boulevard''s jewellery and I have quite a few pieces!! Their quality is second to none! The service they always provide is fantastic, professional and nothing is too much bother. Can't wait for my next piece ;)

  • 5/5 Lorie Z. 3 years ago on Google
    I had a magical experience. Bought a beautiful tennis bracelet. Staff were extremely helpful

  • 5/5 Christie B. 3 years ago on Google
    Most beautiful pieces of jewelry. They only use the topest quality diamonds and the jeweler onsite hand makes the diamond jewelry. Absolutely lovely staff and they make you feel very welcome and excited about the occasion. Wouldn't buy a diamond from anywhere else.

  • 5/5 Todd R. 3 years ago on Google
    My wife purchased a diamond eternity ring from Diamond Boulevard and was so happy with her choice! The service from Lisa was absolutely fantastic. Patti made her engagement ring a few years ago and we didn’t consider shopping anywhere else for this next buy. A special thank you to the team for giving new life to her wedding band, a very special heirloom from her great-grandmother.

  • 5/5 Darby & L. 3 years ago on Google
    My experience at diamond boulevard was incredible! I highly recommend any one looking for a diamond ring or any jewellery in fact, John and his team was professional and so helpful through out the whole process, the ladies on the counter made me feel comfortable and helped me threw explaining diamonds which was something I knew nothing about. I went in with short notice needing a ring custom made and the team at diamond boulevard manage to meet my needs within a 2 week period! Price was considerably lower then competitors in the same mall. So if your looking for a great price and amazing customer service this is the place to go! Once again thank u so much John and the team at diamond boulevard

  • 5/5 Floyd G. 3 years ago on Google
    Fantastic, me and my fiancé couldn't be happier with her ring. The ring was noticeably way better than any others we looked at for weeks. Friendly and professional, thankyou Diamond Boulevard.

  • 5/5 Rick B. 3 years ago on Google
    Always happy with service and quality of goods they have provided

  • 5/5 Craig S. 3 years ago on Google
    Great service and easy to deal with.

  • 5/5 Belinda C. 3 years ago on Google
    I left Diamond Boulevard yesterday with the most exquisite show stopper on my finger! Five beautiful diamonds in a row, each surrounded by a sparkling halo was the perfect piece to commemorate my late parents and I couldn’t be more happy. Louise was very helpful, sharing her knowledge regarding the cut and colour of the diamonds and I really appreciated the care she showed in helping me choose this very special piece of jewellery.

  • 5/5 Sandra H. 3 years ago on Google
    Louise from Diamond Boulevard was very friendly, obliging & I would highly recommend her & this shop to anyone. They take their time with you & I would definitely go to them again. Thank you Diamond Boulevard, Broadbeach 😀

  • 4/5 colib w. 3 years ago on Google
    The staff a brilliant, products are wonderful

  • 5/5 Tim A. 3 years ago on Google
    The staff and owners were amazing in helping me select a beautiful diamond for an engagement ring, and were more than happy to assist in making slight changes to it to get exactly what I wanted. Will be back for sure

  • 5/5 FleyAndreew 3 years ago on Google
    My girlfriend is very happy with her neckless She loved and very likely her mum come back for another Marvelous quality and great customer service Thank you

  • 5/5 Lisa Bella Le R. 3 years ago on Google
    Fantastic service, beautiful staff, a wonderful experience when you are buying something so special for your loved one

  • 5/5 Zaara K. 3 years ago on Google
    I had an amazing experience with Diamond Boulevard. Patti and her staff were very knowledgeable, friendly and helped me to choose the best diamond engagement ring with my price range. After visiting a few jewellery stores, I couldn’t be more happier about my diamond ring! If you need a diamond ring, please check out Diamond Boulevard.

  • 5/5 Matt K. 3 years ago on Google
    My now fiancé and I were greeted warmly by staff who listened to our preferences and made helpful suggestions. We had quite a specific design in mind so we were then able to speak to one of their consultants (who is also a gemologist), who likewise was very pleasant and paid close attention to what we were describing. We custom ordered our ring with a diamond she helped us find on a global registry. It was made in-store and sent where we needed it. We are extremely happy with the end-product and are immensely grateful for the assistance they provided to us.

  • 5/5 Chris H. 3 years ago on Google
    The Diamond Boulevard experience was great .... got my dream ring ... class and quality 👍


Call +61 7 5572 9955 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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