The resort is horrendous. I am not sure how it is still legal for this resort to be open and to charge people to stay here. We were going to stay for 5 days but as soon as we arrived and looked around couldn’t imagine staying longer than one night. It’s an abandoned ghost town, all the facilities are closed, chairs broken lying around in pieces, beach full of broken beer bottles and most of the buildings falling apart. There is nothing to do apart from hire a bike. Everything is destroyed. Extremely depressing energy and locals complaining about the resort. Please don’t waste your time and money. We are deeply disappointed. Not even the beautiful room made this worthwhile for us. You should be ashamed to even advertise this as a beautiful getaway and charge innocent victims.

A resort with all the potential in the world that fell apart because of the greed of a few. Then came COVID, and what was left well and truly ended paradise. This however should not be a justification for the poor state of the resort or the rooms. Cleanliness was appalling, sand over the furniture, hair pins left on chairs, carpets stained, toilet and shower dirty and the AC filter so heavily clogged that it would not heat the room until I removed the filters and cleaned them, and a safethat cannot be secured. The kettle blew the fuses, a giant hole in your wardrobe and ripped sheets. Most amenities and structures on the island are in major disrepair and cannot be used, a fact that Couran Cove staff do not provide to guest at the time of booking. The food choices are limited and not befitting a resort, while buffet breakfast was cold at 8am. Given breakfast is served between 8 to 10:30 that is unacceptable. As for the service, although most staff try their utmost they are simply not skilled and cannot deliver the services expected from a resort. I am truly disappointed and cannot understand why when you are at the brink of collapse you wouldn't value your guests over all else to recover and rebuild. The only positive about Couran Cove is that the scenery is spectacular.

So sad to see this once beautiful, thriving resort so run down! We staying for four nights with a group of friends, we booked our accommodation through Airbnb. The resort itself has been let go, the kids pool was dirty with animal poo and bandaids, the pool bar had one staff members working and the poor girl was so overwhelmed, it took us 45 minutes for drinks. The staff at the main restaurant and reception are not helpful at all and very rude. We tried to have dinner at 5:30pm with no booking and they turned us away as they didn’t want to chefs to get overwhelmed, yet it wasn’t busy. The smoke alarm in our room went off at 6am and there was no one to be seen anywhere to help get them turned off. Do not recommend staying here

So sad to see a once beautiful resort, now a run down environment. This is the only place on the Gold Coast that could offer this type of resort, having many people flooding in like it use to. I understand staffing is hard everywhere but the staff can’t keep up with the small amount of visitors ( the staff are beautiful). It’s such a shame, it’s embarrassing for the Gold Coast. We have always loved Couran, although that’s a distant memory.

We nt for family holiday. Cabin was good on the lake. Lots of room. Pool was large and clean, and lots of seating around pool. Pool bar was open and food was good. We were given use of 2 bikes for week and most paths are paved with complex. Rode to beach and within resort. Also paddle board and kayak was good. Hire cheap at $10 per person per day, and covered both activities. Used one tennis court and was in good condition. Only one main restaurant open at night that we noticed, but good was good. Not huge shop, but we were able to buy eggs and bread. Overall good getaway, but would like to see them get rid of old equipment no longer in use.

Back a decade or two ago this place must have been something else! Unfortunately, it’s now in a very sad and completely dilapidated state! Basically everything is filthy and falling apart.. Geographical location and scenery is stunning, but as a resort it really doesn’t have anything to offer! It sort of like Jurassic park but 10 years after the dinosaurs have broken free and taken over! Only a colossal investment will see this huge complex revived to anything close to what it once would have been!

3 days spent well! Stayed at the Eco-friendly cabins surrounded by the rainforest. Few days enjoying the sun and the rainforest in the island, Scenic views. Great service since the beginning and welcoming staff anytime. Enjoying great time with friends or just an awesome escapade for couples!

My family and I really enjoyed our stay. Friendly staff and accommodation was clean and beautiful. Some facilities are definitely due for an upgrade but the pools and restaurant was nice. Thanks for the lift JT!

This place has so much potential but unfortunately the legal battle going on is preventing that. Our accommodation was wonderful and the locals are so lovely but unfortunately most of the facilities are rundown and unmaintained apart from the pool. We still had a great time tho and will be visiting again in the future

We stayed in "deluxe Overwater rooms." Very comfortable king size beds and huge bathroom with walk-in shower and full bath. The restaurant was closed due to the lack of guests. The poolside bar and cafe was suitable for our needs. The rooms are very spacious but the decor was pretty dated and the carpet stained. On the whole, we had a good time. Plenty to do and kid friendly.

Whilst we were a little concerned about all the negative reviews, we are so glad we stuck with our booking at Couran Cove. Yes the resort has a lot of work and the cleanliness of the lodge was pretty poor, however put that aside and embrace waking up to a waterfront sunrise, all of the activities you can do on the island, including the sunset drinks and the sunset bar and really embrace what the island does have to offer and I can guarantee your family will have a great time!!! Staff were very friendly and helpful. Don’t forget to book for dinner at marlin bar and you will not be disappointed. Whilst it may take longer to get your coffees and meals please remember you are on island time and there is limited staff. After 5 nights and 6 days we found it hard to leave, but we will be back that is for certain.

I dont leave reviews very often, but this one is justified. A resort with all the potential, but lacking a few key ingredients. Rips in sheets, carpets stained and the air conditioning filter so heavily clogged up, it doesn't work. Most amenities and structures on the island are in major disrepair and cannot be used. The food choices are very limited (no vegan, vegetarian or gluten free options) with most of the dining options being closed. If the owners thoroughly cleaned up the resort, spent a bit of money, perhaps the customers would be back.

This place is lovely and quite but a few things you will need to know!!… forget the gym, the gym is closed, large outdoor chess-set is missing pieces and run down. The whole island is run down and neglected. Three restaurants closed including the surf club, Virtual Bar, sport area cafe. Also forgot the rainforest walk and tree lookout, these are in disrepair, closed off and I don’t think anyone is planning of fixing this place up. Reception doesn’t want to help you if you booked your room through Airbnb. $4 for washing machine and there is only two out of the four working. $4 for small water. $20 per day bike hire. Make sure you bring everything you need food wise as small general store, in the middle of no where, if you can even find it, is super expensive and hardly anything to buy. The Couran Cove ferry is tiny and old, it was over heating and nearly didn’t make it to the island. And water was coming is and wet visitors and there bags, suitcases etc.

A BIG thank you to Diana for helping us with our bookings and Jo and the team at Couran Cove for a great 5 night stay. The resort is looking good, pool is amazing! Look forward to seeing you over Easter. Michelle on Suite 1

Love taking our little boat over from the GC....over water Bungalow a little tired but very clean. Restaurant & food amazing. Loved the cabana by the pool, more signage on the track would be good. Loved the sunset cocktails & music. Will be back

We always enjoy our stay on this wonderful island, the general vibe is just so tranquil. Overall it was enjoyable. Our drawbacks were sports center, VR room, minigolf, playground, among other things still being dilapidated. We felt the $15 a day price tag on the bikes was far too steep considering the 5million sitting unused. I'd recommend pricing them on a scarcity scale. The only other issue was fluctuations in water quality between clear and yellow. We will note that the staff were incredibly accommodating and friendly. They even agreed to send some staff down to open the sunset bar for a couple of hours just for us. We were informed that the island will be going under repairs in the coming months to revive a lot of the features. We will continue to visit and can't wait to see how it develops.

Some welcome improvements since our last visit . The ending take away means from the restaurant is a big step forward and sit down patrons are now the priority. However I would describe the buzzer and collect system as a bit retrograde. Although being stung peak rates when the marina is at maybe one quarter capacity is having a bit of a lend.

Nice place with lots to do. With limited staffing right now, food options are a bit limited but everything was tasty. Our apartment was lovely and spacious with a nice balcony, and the pools were great. Also, the staff are doing a great job - saw people working extra managing to do multiple jobs.