Petbarn Bundall image

Petbarn Bundall

Pet store Pet supply store Pet groomer Goldfish store Pet care service

👍👍 Staff are really nice and helpful. Large range of different pet products plus they have a grooming business onsite. Parking is easy aswell People often mention staff, helpful, service, friendly, great, products, Petbarn, store, Staff, Linda,


Address

40 Upton St, Bundall QLD 4217, Australia

Website

www.petbarn.com.au

Contact

+61 7 5531 6122

Rating on Google Maps

4.30 (359 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 6 pm
  • Saturday: 8:30 am to 5 pm
  • Sunday: 9 am to 5 pm
  • Monday: 8:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (22) helpful (16) service (11) friendly (9) great (9) products (8) Petbarn (8) store (8) Staff (7) Linda (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Andrew M. 1 year ago on Google
    Staff are really nice and helpful. Large range of different pet products plus they have a grooming business onsite. Parking is easy aswell
    2 people found this review helpful 👍

  • 5/5 Paula B. 2 years ago on Google
    Petbarn rocks!! Staff are always so helpful & friendly & even better they always enquire about your pet! I love that 👍🐥🐥
    1 person found this review helpful 👍

  • 5/5 Daniel M. 11 months ago on Google
    We can not thank Kylie and Tamika at Petbarn Bundall enough they are the best in the business at dog grooming and we wouldn't take our little Lenny anywhere else. He looks amazing and they love him like he is there own.
    1 person found this review helpful 👍

  • 5/5 Lisa T. 1 year ago on Google
    My favourite Pet Store love the reward program 👏 especially the amazing Staff "Linda" 😍🥰😍🥰 Looking for the best Puppy School see "Linda" to sign up now for Puppy School. Highly recommended for knowledge and professionalism and lover of puppies.
    1 person found this review helpful 👍

  • 4/5 Dan 1 year ago on Google
    Always helpful and friendly. Would give 5 stars it's just they stock as much as other franchises however, still a great place to go for your pets

  • 5/5 Judy W. 1 year ago on Google
    Bundall Grooming Staff: Incredibly caring staff, expert grooming skills and we know our Pets are in safe hands. Beautifully looked after and cared for and our Pets emerge from their grooming session, looking fabulous. Cannot recommend more highly.

  • 5/5 Tarsi H. 1 year ago on Google
    I cannot give these beautiful ladies enough recommendation or praise for how they treat Bailey. Bailey is super excited to go and get groomed which shows how they equally love her back. I am beyond grateful and can highly recommend the team at Petbarn Bundall to groom and look after your fur baby.

  • 5/5 Luke V. 1 year ago on Google
    Great range, helpful staff and Neo our dog knows and loves visiting 🤣👍

  • 5/5 Peter H. 1 year ago on Google
    Great helpful staff and excellent product range.

  • 5/5 The Raz E. 1 year ago on Google
    This is one of the best Petbarn stores on the Gold Coast. It is large with everything you need for your pet. Stock is always available and the staff are fantastic and knowledgeable.

  • 5/5 Andrea T. 1 year ago on Google
    Staff are so friendly & they do a great job of grooming my 2 Groodles

  • 5/5 John W. 1 year ago on Google
    If you want a great caring friendly service.... you can find no better...Charlie agrees & he is Royalty! So he hnows.

  • 4/5 Catherine T. 1 year ago on Google
    Pet barn staff were very helpful the other day in showing different beds for my dog, I would highly recommend

  • 5/5 Chris M. 1 year ago on Google
    Awesome team, everyone so helpful, addresses you by name like family, best prices, sample tick/flea control and 40% discount for Greencross Vet. This place is WINNING!

  • 5/5 KA 9 months ago on Google
    Outstanding service & knowledge of the staff. Huge variety for an individuals needs. Great prices. Very welcoming & happy shop.

  • 4/5 Goldcoaster 1 year ago on Google
    Staff nice but Compare prices. Not always cheap. Was buying a dog lead and the same exact one was cheaper across the road at Bernies. Bernie's staff even gave us a little training on how to walk our dog a d fit the lead properly.

  • 1/5 RENEE K. 10 months ago on Google
    I must say, I was extremely disappointed by the quality of customer service, or shall I say lack there of, from the staff member with the name badge ‘Jodie’. I have been taking my small dog to this groomer every fortnight for a number of years now and when I went into the store to enquire why no one had returned my calls regarding an appointment, ‘Jodie’ was so rude and abrupt, and literally spoke to me as though all her cats had died in one day!!! Shame on you Jodie. If this is how you treat a long time customer, you clearly need further customer service training, or possibly a new position away from the community. On the other hand, the staff member with the name tag ‘Linda’ was an absolute pleasure to deal with. Pet Bran, you need more staff like Linda!

  • 1/5 lily W. 10 months ago on Google
    Sad to make a complaint. Ive been shopping at petbarn for quiet sometime, the state of affairs that managements have driven great groomers away. And ashame to loose such a great asset to the business. And i wont be buying anything from pet barn again.

  • 5/5 Lynetta D. 7 months ago on Google
    Fantastic! Thank you, Kym, for your help with another Pomeranian puppy. Marley is so happy and sends you lickies. 💗 Love Petbarn, and you're the BEST 😇

  • 5/5 Ella C. 5 months ago on Google
    My son and I visited Petbarn Bundall yesterday, and we wanted to say how grateful we are to Linda, who was extremely helpful with advice on our first puppy. She provided excellent customer service and had was able to answer all of our questions. I feel so much better about getting a puppy now and we are very excited! Thanks so much Linda, Kind regards Ella and Javahn

  • 5/5 Tracey L. 8 months ago on Google
    First amazing experience I've ever had at a Petbarn. Jody had heaps of information and took the time to help me. The products she recommended and slight changes to our routine to calm my pets after moving interstate, have been very effective. We are all less stressed, thanks to Jody!

  • 5/5 Jen H. 5 months ago on Google
    Thank you to all the staff at the bundall store your filling my weekly deliveries. Get products and great service.

  • 3/5 leland w. 1 year ago on Google
    We bought on line after my visit. They did not have what we needed. Bernard Aloysius Ignatius Joseph Walsh has a sensitive stomach

  • 5/5 Binglei Ben D. 2 years ago on Google
    Good service. Price is good but you will need to check the price on their website before you pay as their instore price doesn't sync with online price.

  • 5/5 Jessica D. 2 years ago on Google
    Absolutely love shopping here. Very helpful and insightful for all my cats products. Very friendly staff and the rewards system is great too

  • 5/5 Jane C. 2 years ago on Google
    Love my visits to Pet are Bundall. The staff are so knowledgeable and interested in the welfare of our pets. I always come away with some new great toy or quality food tip and have a good laugh along with it.

  • 5/5 Philip S. 2 years ago on Google
    Great service, friendly staff, always have what we want. Our dog is groomed here as well. Great job couldn't be happier!

  • 4/5 Natalie H. 2 years ago on Google
    A good store with lots of stock and varieties. Friendly and helpful staff.

  • 5/5 Caron S. 2 years ago on Google
    Great prices and polite, helpful staff. Easy parking.

  • 5/5 Gillian M. 2 years ago on Google
    Lovely staff helpful and love dogs

  • 5/5 joshua h. 1 year ago on Google
    Hands down the best customer service, advice and helpful knowledge from Linda every time.. Cheers for always being such an absolute legend 🤙🏼

  • 5/5 April & Sudz S. 1 year ago on Google
    The team at Petbarn Bundall were very informative and helpful regarding advice for our new puppy. We didn't know what worming products and flea treatments were best or how often they needed to be used. They will Definitely be our go to Petshop from now on.

  • 5/5 natasha s. 1 year ago on Google
    Amazing staff, very friendly and knowledgeable also very happy with the products i brought. Thank You i will be back.

  • 5/5 Le Step on the Coast MJ & W. 1 year ago on Google
    Always friendly and helpful. Love the ability to order online and have options to have delivered or pick up.

  • 1/5 sarah z. 2 years ago on Google
    was really disappointed with the staff attitude. was like they couldn't care less and didn't want to be there. several dry food bags on the shelves were damaged and covered in fine punctures. i pointed this out to one of the staff who said it wasn't her problem and she doesn't make the bags. no initiative to remove the damaged bags from the shelves or offer to see if there was more of the one i wanted out the back. for the sake of not driving to another store i got what i needed now (though had to find a different dry food to the one i wanted that didn't have damaged packaging) but unlikely to waste my time coming here again. will probably just buy from an online retailer next time to avoid the poor service and attitude and has what i need in stock.

  • 5/5 sarah-jane margaret d. 1 year ago on Google
    Staff were very helpful and kind. Even suggesting that I become a member so I can get discounts. Which I did and saved nearly $40 on the cat flea treatments I needed.

  • 5/5 Paul L. 1 year ago on Google
    Great store with friendly staff and possibly the best range of products on the Gold Coast.

  • 5/5 Sho W. 1 year ago on Google
    Such a great team. They are happy to assist and gave us lots of info to help us to choose appropriate items. Will keep come back for sure! Highly recommended

  • 5/5 James M. 1 year ago on Google
    The customer service, knowledge of products was absolutely fantastic. I highly recommend, they made me feel like I was part of the family. Plenty of care and affordability. I will never go anywhere else...

  • 1/5 Alannah C. 1 year ago on Google
    By far one of the worst bunch of staff I’ve had to deal with out of all the many of petbarn stores throughout Qld I have spent a lot of $$ with over the years. Seems to be an issue/headache every time I visit this store! Will not be shopping with petbarn again after these staffs attitudes. Extremely disappointing, hopefully petbarn Australia does something about this store before they tarnish there name further. APPALLING!!!

  • 1/5 Brianna H. 1 year ago on Google
    Have been going to this store for years for my cats. I recently bought a fish and first time I went to buy him new food he didn’t like it. I went back the next day and was told there’s nothing they can do. I’m disappointed considering I have been going to the shop for years they didn’t try to help more.


Call +61 7 5531 6122 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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