old facilities. no compliance with HS&E legislation. I was told that I had to purchase my own chair as I did not like the old broken one they had provided me with!!! they do not provide a safe work environment for their staff

Absolute toxic job. Bad workplace. Toxic belittling management that discriminate. Underpaid. Underappreciated. Under valued. The management only care about bums in seats and you making quick calls. Worked this job for over a year and mentally benefited heaps leaving the job. Also known as sitel. Don't apply. It's bad.

Worst work place culture with high expectations and limitless amount of inexperienced managers and a high turn over in staff. Simply avoid.

Worst place to work. improper training, standards too high for very little pay. No incentives Do not apply for this job Steer clear if you come across the advertisement on seek

Stay clear of working here. Worst place to work for.

This company seems to me that they have certain people they want to keep and they don't want to keep newly hired people, they will get rid of you before your contract ends no matter how good you are. poor & toxic workplace if there is zero i would definitely give but no option to select O. Turn over is high and this company known as sitel, now they changed name to found ever stay away from this toxic company

The worst workplace on earth. Beware of this place wasted an entire year of my life. No incentives, no employee privileges ie parking on site and no where to move up. Belittled and micromanaged.

Frontline banking customer contact.

Great diverse work culture. Lots of progression opportunities. Big office, on-site parking. Nice location.

Worst business I've ever worked for in my entire life. Management were an absolute joke. Never paid or treated people fairly. Was not allowed to assist a fellow colleague who was suffering from a serious medical episode. Avoid working here.

So I was previously an employee of FOUNDEVER which has rebranded from Sykes I was on the St George Bank Campaign, which was just handling Basic Banking Essential calls, Before you actually get to take calls you do 2 weeks of learning in what is a classroom based environment, 1st Day was a get to know everyone with a small introduction detailing the job and expectations, day 2 we got to meet employees of the company who some have been on board for a long time and others who have recently boarded, what feels so insincere about the employees they give what is supposed to be an inspiring talk with the catch of a promising future with the company that “ cares about their employees” yet the way they present themselves, they’re speech that they give is almost scripted and the body language doesn’t seem like they care much to be welcoming new recruits or the fact that they themselves could possibly not be enjoying the job .First week is unprepared and consists of a lot of breaks which are unnecessary, also playing games of knots and crosses and riddles also having to introduce yourself constantly because every time an employee shows face we introduce ourselves, so don’t worry about forgetting anyone’s name, we also got an insight to what it would be like taking phone calls on the floor which was just under 2 hours that was split into two 1hr sessions over the first week, we also had training modules to complete this should have been done on the worksite as you are getting paid for it however our trainer gave the intention and verbally said to get them done at home which may I add is dedicating about 15-20 hrs extra to get this done class that is supposed to start at 8am yet we are advised to arrive between 7:30-7:45 am and not get paid at least for the 15mins because we are at work early at the request of our trainer, poor use of time management yes you get paid for it however, you aren’t getting paid for the extra hours that you put into something that could of been done at work, had we not played games that are of no relevance to the job. Second week is also just theory learning through poorly put together PowerPoints that some slides we get told to disregard due to incorrect info or because of the lack of care in updating the teaching tools or right info we also had a trainer who struggled to communicate effectively, it was a hard learning experience for not just myself but majority or the group that I was apart of. You have 2 tests that you do just so the trainer can get a fair idea of where you are and then you’ll have a final exam test, which you get 3 chances to try and pass they basically tell you the answers especially if you’ve already failed the first or second it’s almost like they set you up to fail because looking at it this way if you have a class of 12 and you all pass it’s successful for the trainer but when you get on to the phones you have little to no idea of what is that you say for myself I leave due to lack of training and knowledge and this doesn’t effect the company or the training system that they have set up because on paper it looks completely normal as it shows we made it through the training process, we passed the final exam test which they say is mandatory and that you have to at least get 23/25 questions. So it looks like you left because of every other reason but the training system that has been set up, but the reality of it is that the training is terrible and that everything is so outdated and uncared for. I was able to do almost 3/4 weeks of taking calls and in that time my trading group Expressing the dissatisfaction about the work training experience almost seemed like we put a target on our backs because expressing honest opinions weren’t appreciated and didn’t want to get solved but rather made us feel like we were victimising ourselves and to stand us out amongst previous training groups they gave us an extra 2 weeks of training where words were travelling around the office about how my training group were problematic and “babies” because we expressed our feelings and thoughts,

Always Lovely Staff come from this Mobs Building

Tough to deal with unless you are a school putting in big orders, customer service is rubbish