LeGassick Diamonds & Jewellery Pacific Fair Shopping Centre image

LeGassick Diamonds & Jewellery Pacific Fair Shopping Centre

Jewelry store Jeweler Gift shop Jewelry designer Jewelry repair service Watch repair service

One of the Top rated Gift shops in Gold Coast City


Address

1558a/20 Hooker Blvd, Broadbeach QLD 4218, Australia

Website

www.legassick.diamonds

Contact

+61 7 5538 5611

Rating on Google Maps

4.60 (79 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 5 pm
  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm
  • Thursday: 9:30 am to 8:30 pm
  • Friday: 9:30 am to 5 pm
  • Saturday: 9:30 am to 5 pm
  • Sunday: 10:30 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: ring (23) service (16) rings (12) Renee (11) recommend (11) LeGassick (11) wedding (10) store (10) team (10) customer (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Peter M. 1 year ago on Google
    I am absolutely over the moon with the design and creation by Renee using my late mother's engagement and wedding bands and rings. She has created an absolute masterpiece. An emotional experience that could not just be left with anyone. Highly recommend with the utmost confidence.
    2 people found this review helpful 👍

  • 1/5 Yeleniya 2 years ago on Google
    200$ for resizing a ring that was just bought, no other options, and I will need to wait for it more then a month, not recommend this shop.
    2 people found this review helpful 👍

  • 5/5 Shell W. 4 years ago on Google
    My best friend raves about Le Gassick and has been a customer for years. We spent our 10 yr anniversary at surfers and hubby wanted to get me a ring for our anniversary. As I knew about this place, and although looking at others places throughout Brisbane City, I waited til we could visit the Pacific Fair store. Upon arriving we were greeted by the wonderful Michelle who was patient and fabulous. We didn’t intend on walking out with a ring but after trying on a few I found one that I adored that added to the story of my wedding and engagement ring which also have princess cut and baguette diamonds. The ring fit perfectly and after deliberation and a champagne, we purchased a ring. We had our wedding rings cleaned up too so we walked out feeling special and sparkly. Just like we did 10 years ago. Thank you for the lovely service. ❤️👏
    2 people found this review helpful 👍

  • 5/5 Georgia J. 1 year ago on Google
    Our experience at LeGassick Pacific Fair was wonderful. Dot gave amazing customer service as we searched for the perfect ring to celebrate our 20year wedding anniversary. She expertly explained all about the diamonds in the rings we looked at and patiently waited while we made our choice. Thank you Dot! I can’t wait to come back to collect my ring when it is completed.
    2 people found this review helpful 👍

  • 5/5 DrMoose T. 5 years ago on Google
    This place is class through and through! I had spent the entire day at Harbourtown and Pacific Fair looking for my dream wedding band to go with my solitaire diamond in yellow gold engagement ring! LeGassik was the last place I wandered into after feeling very disheartened by all of the other options I had seen. I was greeted by a friendly lady who showed me some of the gorgeous rings they had in store. I loved every single one but none of them were precisely what I was looking for. She said no problem and we went about ordering a ring to be made specially with my exact specification. I ordered a 0.35ct diamond half width, set in white gold, on a 18ct band. The price was within my budget and I left happy! The ring arrived 2 weeks later in an absolutely beautiful box. I gasped when I opened the ring box to see my beautiful ring! I am absolutely thrilled with it and would recommend anyone looking for fantastic service and a high quality product to go to LeGassick for your wedding rings! Thank you so much! <3
    1 person found this review helpful 👍

  • 5/5 Daniel W. 1 year ago on Google
    Myself and my wife have come to Renee on 3 occasions now to work on pieces... we have even bought our own stones for a couple of the rings. Each time Renee has brought her knowledge, skill and expertise into all aspects of the process & exceeded expectations. We both couldn't recommend Renee enough from the experience we have both had and look foward to working with her again in the future. Grazie.
    1 person found this review helpful 👍

  • 5/5 Clare H. 1 year ago on Google
    Renee has been wonderful to work with from sketching out ideas, sourcing the most beautiful stones and crafting the final product. Her attention to detail is second to none and it really shows in the quality of the timeless pieces she creates. I would not hesitate to recommend Renee and the team at LeGassick Pacific Fair.
    1 person found this review helpful 👍

  • 5/5 Scott B. 1 year ago on Google
    I couldn't be happier with the engagement ring and service from LeGassick. Kenton helped me find the perfect diamond, just like I'd hoped for and then arranged to have mounted it on the yellow gold band I new my 'now' fiancé would love. I didn't know her finger size in time for the surprise proposal, but when we went back in to the Pacific Fair store, their team were very helpful and resized it within 24hrs. Thanks so much and we'll pop back in when we are ready to look at wedding rings!
    1 person found this review helpful 👍

  • 5/5 Michelle S. 1 year ago on Google
    I can not thank the team at Legassicks jewelers enough! I was recommended by a friend and was a little unsure as I live in Victoria, this was not a problem, after talking to Kenton and sending a rough design of what I wanted Kenton went above and beyond to make sure I received the ring of my dreams 💍 Anyone that knows me would know how particular I am, I honestly can’t believe how perfect this ring is. If you want great service with no stress and receive the most treasured ring then please go straight to this store. Thank you so much Kenton and team you are the best in the business!!
    1 person found this review helpful 👍

  • 5/5 Alexandra S. 1 year ago on Google
    Highly recommend this stunning jeweller! Kenton and his team are so professional and helpful. I cherish every piece that they have made for me over the years. Today, a beautiful gold necklace for my birthday. Thanks again!
    1 person found this review helpful 👍

  • 5/5 Dominique L. 1 year ago on Google
    Thank you Renee for creating and bringing to life the engagement and wedding rings of our dreams! We feel so lucky to have had the opportunity to work with someone who could sit with us and from getting to know our ideas and taste sketch up and create such beautiful and timeless pieces that Dan and I will treasure forever and that are beautiful beyond imagining. You are incredible at what you do and we are so in awe of what you made for us, especially given the complexity and intricacy of our designs. Years on and I’m even more in love with them!
    1 person found this review helpful 👍

  • 5/5 Paris H. 1 year ago on Google
    Fantastic customer service! Georgia was amazing with helping my partner pick out a beautiful hearts on fire necklace for me. She was so helpful and made sure to show him the best options for what he was looking for. The complimentary aftercare that LeGassick provide is great and so is my diamond! My partner and I couldn’t be happier with our experience.
    1 person found this review helpful 👍

  • 5/5 Andrew K. 1 year ago on Google
    I was running late for a Birthday present for my wife and having shopped there for our engagement and wedding rings, I knew that the quality of workmanship from Renee and the diamonds are exceptional. Dot and Kenton with no fuss dropped what they were doing and had me sorted and back out the door within 5 mins. I rarely recommend businesses and this is my first google review but I would recommend these guys especially for custom rings and good old fashioned customer service. Since our wedding I call in every time to say hi when we are at Pacific Fair as the team have been so great. Thanks again guys!
    1 person found this review helpful 👍

  • 5/5 Nicole S. 5 years ago on Google
    Warren was amazing to deal with. He understood exactly what I was trying to describe & gave me options for the redesign of the band on my ring & clasp on my earrings. He also took the time to have a quick look at another ring I was wearing & was able to advise on the spot approximately how long I should leave it until having the claws repaired, what to look out for when the claws start wearing & reassured me that me diamonds were all completely secure at the current time. I have been to LeGassick a few times over the past couple of years & will remain a loyal customer for new jewellery purchase & all jewellery repairs or redesigns. Thank you LeGassick & Warren for your magnificent jewellery designs & service.

  • 5/5 Kate D. 3 years ago on Google
    Fantastic staff and service! I dropped off one of my rings (that was purchased elsewhere) to get re-plated. That same afternoon my ring was ready to pick up. I also got a follow up call 4 days later to check in and see how my ring was going. The on-site watch maker was also able to fix my husbands watch and get it working again, when previous places had told us it wasn't fixable. Super pleased with the service and will definitely be a returning customer!

  • 5/5 Charlotte P. 2 years ago on Google
    I can thoroughly recommend this place. The jewellers, Erin and Renee have an impeccable eye for what looks just right. It is a truly professional business, not just some chain store where they have to send everything away to be repaired. There is no pressure to buy and it is so nice to wander around a store and not be pestered by staff.Go there and enjoy the ambiance!

  • 5/5 Belinda H. 1 year ago on Google
    Walking past the LeGassick window it’s obvious they have the most stunning jewellery on the Coast but what surprised me was the amazing customer service I got from Kenton and Renee in store. I was initially nervous about getting a custom piece designed but they made the whole process effortless. The were genuine to deal with, took the time to make sure I was happy with everything, communication was great, they kept to the budget we set and Renee is honestly the most amazing master jeweller I couldn’t be happier with what she produced. I couldn’t recommend them more.

  • 5/5 helen j. 2 years ago on Google
    I had a great experience at LeGassick recently. Took my engagement ring to them to be repaired after it had been run over by a car 😣 don't ask! The staff were extremely helpful, knowledgeable and professional. They repaired it perfectly and even but a rush on it when they heard I hadn't told my Fiance about the incident! Highly recommended!

  • 5/5 Michael S. 2 years ago on Google
    Erin, Rene, Katie, Gorgia, Kenton and each and everyone of the team are absolutely world class. So blessed to have such a passionate bunch of professionals and great humans on the Gold Coast!

  • 5/5 Samantha S. 1 year ago on Google
    Katie and the team at LeGassick are incredible. You really are in safe hands with them and that’s so important when you have sentimental jewellery. Wouldn’t go anywhere else! Katie is such an asset to the team and the company too, thank you so much.

  • 1/5 Andrea C. 1 year ago on Google
    Awful experience at the Pacific Fair store. We were talked down to and not given the time of day from the sales representative, from the get go, kept asking if we were actually going to buy anything. We were ready to buy a ring yesterday but left as there was no way we were going to give business to a store that gives such awful and degrading customer service. Shame on your staff, do better.

  • 1/5 Karnnika P. 9 months ago on Google
    Took a watch for a polish on the bezel and a change of battery thinking this place would do a good job with it. Had to come back twice for my watch to still have scratches on the bezel, was told this is the best they could do even though I was never informed prior to giving the watch that there was a possibility the polish wouldn’t take all the scratches off. paid $135 for a polish that hasn’t really done much to my watch. Unfortunately the person that I dealt with didn’t even take the time to explain or even consider helping , she quickly said “it’s $135 please” Unfortunately not a place I would recommend in the future

  • 5/5 Marietta D. 8 months ago on Google
    What can I say about the service of this establishment other than AMAZING! From repairs to sales I have been returning to Le Gassick. Dot and the team are amazing!!! A trusted Jeweller with a personal touch. ❤️

  • 5/5 Justine L. 8 months ago on Google
    LeGassick are amazing - I took a watch there some years ago to have the battery changed - they advised that it wasnt a battery it was the watch - they didnt charge me - its that tiny service that really impressed me! From then on I have always used them, the service is amazing, I have been blessed to have them make a couple of rings that I love and added bonus of repairs and cleaning come with anything that comes from the shop for the life of the piece! thankyou from Yamba!

  • 5/5 casey p. 3 months ago on Google New
    I love that this is a family owned business with over 30 years in the diamond industry. Being able to trust leaving my jewellery / watches in store at their onsite workshops gives me peace of mind knowing it’s safe. Fantastic service & the most beautiful high quality pieces!

  • 1/5 Becc T. 3 months ago on Google New
    Walked in today for a specific product. Older lady was quite rude. Looked down at us. Did not ask if we needed anything else. I won’t be back


Call +61 7 5538 5611 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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