Wanted to leave a 5 star review for the 2 ladies that were working this morning. They are always friendly when I come in and are very helpful. Every item I have purchased has been amazing and when I lost some crystals in my favorite necklace they didn't hesitate to go above and beyond to fix it.. I want to let management know how much I love coming to the Pacific Fair Swarovski and that all your staff there are very professional and make me feel so welcomed and comfortable.. I never feel forced to buy anything and I always leave feeling so happy. Thank you

I went in looking for something to go with my semi formal dress and came out with some beautiful pieces that I love! The person who helped me was so lovely and helpful. They had a great knowledge on what was there in the store and a great sense of style. I didn't feel a huge pressure to buy something on the spot. The staff at this store were truly great.

Amazing customer service today! I was blown away by the fantastic customer service by Evangelista and Shienna! Great pair who helped me select out and confirm a fabulous rose gold necklace for my partner(shout out to Emma as well)! Both of them are absolute gems of Swarovski pacific fair who should be greatly valued. I will only buy from them again! Thanks guys 😁✌🏾

This jewellery store has some stunning pieces to choose from. Some of the rocks are huge!!!

I would like to take the time to share the caring, professional and fabulous customer service I received today at the Pacific Fair Store on the Gold Coast. I was served by Evangelista and I found her just delightful along with the other salesperson in the Pacific Fair store. Both girls were super caring and welcomed me into the store. I have shopped at Swarovski at both Biggera Waters and Upper Mount Gravatt Stores and both stores are only interested in "selling anything"...not really caring what you are after sadly. So after my experience with Upper Mt Gravatt store this morning...I drove 65km to Pacific Fair and was greeted with " yes we have those in stock...are they a gift...can we give you a gift bag...thankyou for shopping with us...!!! I WILL be purchasing from Pacific Fair Swarovski moving forward...and will never return to either of the other two stores. Thank you Evangelista for being so caring and to your support salesperson...thank you also. You are both to be commended for your customer service. Thank you. Sue Leebeek

Staff can make or break a store. Bianca is brilliant. No pressure, knowledgeable, friendly and a sense of humour. Thank you.

The staff here were so friendly and helpful nothing was too much trouble

Helpful staff.

Lovely range. Something for everyone

Lovely service from Eloise - very helpful and friendly :)