Skin Clinic Robina image

Skin Clinic Robina

Skin care clinic Medical spa Laser hair removal service Cosmetics industry Cancer treatment center

👍👍 This clinic is amazing. The Doctor is very skilled and professional and all the nurses and staff are warm friendly very efficient and helpful. I couldn’t recommend them more. Jenny Finn People often mention skin, staff, Robina, clinic, Skin, recommend, time, Clinic, professional, highly,


Address

Suite 6 & 7, 232 Eastside building/6 Waterfront Pl, Robina QLD 4226, Australia

Website

www.skinclinicgoldcoast.com.au

Contact

+61 7 5562 1300

Rating on Google Maps

4.70 (83 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 5 pm
  • Wednesday: 8:30 am to 5 pm
  • Thursday: 8:30 am to 5 pm
  • Friday: 8:30 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: skin (23) staff (18) Robina (17) clinic (16) Skin (16) recommend (15) time (15) Clinic (14) professional (10) highly (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jenny A. 2 years ago on Google
    This clinic is amazing. The Doctor is very skilled and professional and all the nurses and staff are warm friendly very efficient and helpful. I couldn’t recommend them more. Jenny Finn
    4 people found this review helpful 👍

  • 5/5 Roger L. 2 years ago on Google
    Many thanks to the Skin Clinic Robina doctors, nursing staff and receptionists for looking after me so well during a period of skin cancer removals. Dr Venu Kondamudi and Dr Michael Stapleberg both gave me surgery on separate occasions, and both had the same caring and professional expertise. I also had an horrific skin condition which other skin doctors could not remedy which resulted in this skin condition continuing for nearly two years. One month ago, Dr Michael took one look at this skin condition and changed my medication. Now, the skin condition has just about all cleared up and what a relief that is. During the skin cancer removal, the nursing staff were always asking if I was comfortable, getting me cushions and generally fussing over me; I loved it and really appreciated it. They were always professional in their nursing duties and very informative as to what I should do and what will happen next. The receptionists were always friendly and caring. They always asked how I was and would ring me a taxi when needed. I would highly recommend the Skin Clinic Robina to anyone in need of skin care. What a wonderful team they make, it’s a pleasure to be around them.
    4 people found this review helpful 👍

  • 5/5 Shar B. 4 years ago on Google
    Skin Clinic Robina - You are all amazing! Extremely professional and beautiful modern facility. My experience has been nothing short of amazing. From the minute you walk in the door, all the staff are super friendly and very welcoming. I felt very confident that I was being treated by highly trained and knowledgeable staff. Highly recommend you go and see Dr Venu and his awesome team.
    4 people found this review helpful 👍

  • 1/5 Sonia R. 2 years ago on Google
    Worst customer service ever! Got 3 reminder messages with the time for my appointment which I confirmed, yet when I showed up to my appointment (on time!) I was told that it was actually an hour earlier and I missed it! Receptionist said she would sort it out, made me wait for 30 minutes, then told me the doctor was on a phone call and she had no idea how long it would take. After that I was simply ignored. So I got up and left. If their staff can't even book an appointment and send out reminders with the correct time, I would not trust them to care for my skin! Thanks for nothing
    3 people found this review helpful 👍

  • 5/5 Michelle S. 1 year ago on Google
    I have now had two different procedures at Skin Clinic Robina. The doctors, nurses and staff are not only extremely knowledgeable, but made me feel completely at ease with each procedure. I am beyond impressed with my results, and am so pleased to have finally found an amazing Clinic! I would highly recommend Skin Clinic Robina to everyone!
    3 people found this review helpful 👍

  • 5/5 Anne H. 1 year ago on Google
    I had an appointment today at the Skin care clinic Suite 6 & 7 Robina, with Michaela RN. I had some skin lesions removed. I would like to say thankyou to Nurse Phoenix who assisted with my procedure. They were both very caring, the procedure was throughly explained and helped me feel at ease. It is so much easier having a procedure like this when you have caring professionals to help. The procedure didnt hurt at all. ⭐️⭐️⭐️⭐️⭐️
    2 people found this review helpful 👍

  • 5/5 Gareth J. 1 year ago on Google
    Excellent service. VIP treatment for an interstate resident. This clinic saved me a lot of money. Also, they were able to fix the problem without too much invasive surgery, which I was expecting to get. The nurses were excellent with aftercare. I highly recommend this practice for your skin care needs. Dr V 10/10
    2 people found this review helpful 👍

  • 5/5 Alicia K. 1 year ago on Google
    My first time visiting the clinic and it’s beautiful. Everything is brand new and aesthetically pleasing. I found my injector Dallas to not only be professional, but also very knowledgeable. She made suggestions that I didn’t even think about and I’m so glad I listened and took her advice. She made me feel at ease and helped calm my nerves. I couldn’t be happier with my results and I can’t wait to come back! Would highly recommend. Thanks so much Dallas!!
    2 people found this review helpful 👍

  • 5/5 Julie C. 1 year ago on Google
    I went to have a face rejuvenation & I am extremely happy with how I look ! Dallas my Aesthetic Nurse made subtle changes to give me a refreshed & more youthful look. The Team are wonderful & I have already booked to go back for a skin check 😊
    1 person found this review helpful 👍

  • 5/5 Amy J. 5 years ago on Google
    I had such a fantastic experience at Skin Clinic Robina. Every single staff member was friendly and helpful, made me feel very comfortable. In the past I had been disappointed with other skin checks that don't cover all areas but Skin Clinic Robina were very thorough with history and the skin check. Well worth every cent and would recommend to everyone, especially living in Australia! I was also able to see a female clinician which is very important to me, and with multiple staff you can book in at the same time as your partner or family member.
    1 person found this review helpful 👍

  • 5/5 Kali C. 7 months ago on Google
    I love visiting Dallas at Robina skin clinic she is always so happy, welcoming, professional and is able to accomodate exactly what I’m after/wanting to achieve! Go and visit her🩵
    1 person found this review helpful 👍

  • 5/5 Suzie S. 2 years ago on Google
    My whole experience was very positive. All of the staff were extremely friendly & professional. They were well organised & my procedure was done with no problems at all. The doctor & nurses were very informative about after care & provided me with written instructions. I would highly recommend Skin Clinics Robina and would definitely return if the need arises.
    1 person found this review helpful 👍

  • 5/5 Alexis M. 1 year ago on Google
    I feel like I’m going to get decent results from my laser resurfacing and my subcision treatment. The doctor explained in good detail my skin’s actual issues and how they should be treated. My face is quite messed up and I am confident I’m going to be happy . I’ll post some before and afters in a few months. The staff are nice and Dr venu has been responding quickly to my emails with questions about post care since having my treatment . I would recommend this clinic
    1 person found this review helpful 👍

  • 5/5 Tony S. 1 year ago on Google
    Professional staff and doctors, with minimal waiting on my arrival. Comprehensive advise and treatment options were availible during my consult.
    1 person found this review helpful 👍

  • 5/5 Donna W. 8 months ago on Google
    Dr Venu removed a sizable lipoma from my shoulder. He did an amazing job. So impressed with the professionalism of the staff at the clinic, communications throughout the process and most definitely the outcome.
    1 person found this review helpful 👍

  • 5/5 Steven C. 1 year ago on Google
    Was lucky enough to be recommended to this clinic, have now had two appointments in a short period of time and the level of professionalism from start to finish by all staff is outstanding highly recommended.
    1 person found this review helpful 👍

  • 5/5 Stephen G. 6 months ago on Google
    This clinic is very professional. Their equipment is first rate. Costs are reasonable for the level of service given. I have had o e skin cancer removed and about 15 sunspots treated with liquid nitrogen with no white patches left afterwards. I would highly recommend Skin Clinic Robina. SG 29 September 2023
    1 person found this review helpful 👍

  • 5/5 Peta H. 8 months ago on Google
    Dallas is a very informative nurse and takes the time to explain procedures well and what to expect during and after. I find her incredibly personable and it’s a pleasure to undergo treatments with her. She is an asset to Robina Skin clinic.
    1 person found this review helpful 👍

  • 5/5 Sally S. 8 months ago on Google
    I have been to many skin clinics over the years and Skin Clinic Robina is without a doubt the best experience I have had anywhere. The standout at the clinic is the beautiful staff. I have been treated by both Tiffany and Dallas who made it a delightful experience each time and I achieved excellent results. They spend so much time getting to know you, your skin concerns, goals and take time to discuss all your different options and make a plan with you. They are never pushy or trying to sell you on treatments or products. You can feel they genuinely care and want you to achieve the best possible outcome in the most efficient way. They collaborate with you and give you honest recommendations and realistic expectations so you’re clear on what your skin journey will look like upfront and how much it will cost. They are extremely knowledgeable and are happy to answer all and any questions you have about the treatments and general skincare. I can’t thank them enough for going above and beyond to make me feel very comfortable especially when dealing with something as personal as your skin. The clinic and rooms themselves are beautiful, immaculately clean, modern and organised. I have never experienced it over crowded or had to wait more than a few minutes for my appointments. The reception staff are friendly and very accommodating if you need to cancel or change an appointment. They send reminder messages a few days in advance that gives you the chance to confirm or cancel. I feel comfortable to say I am now a loyal client who will continue to use this clinic for years to come and have recommend them to my very fussy family. Can’t wait for my next visit!
    1 person found this review helpful 👍

  • 5/5 Ricky B. 7 months ago on Google
    Extremely prompt and friendly service. Every step of dealing with Robina Skin Clinic was fantastic. From the ladies I spoke to via email and phone, to the nurses and doctor. All of them get a 10/10. I tried calling a few other places and this was the only place that didn't stuff me around with wanting multiple appointments at inconvenient times. They accommodated the times I had available. No long waits in the waiting room, straight in and straight back out. Thank you very much for helping me with a simple something I was putting off for an extremely long time.
    1 person found this review helpful 👍

  • 1/5 Amy S. 4 months ago on Google
    Dr Kondamundi was removing a mole from my left foot. Seeing I was anxious and getting worked up he told me I must be an only child. I asked why and he said “because only children are sheltered by their parents to not experience pain and any hardships in life”. I had a traumatic medical experience which makes me anxious when it comes to needles, surgeries etc. I’ve also got a sick parent who I do quite a bit for and I couldn’t be further from a sheltered child, protected by my parents. His comments made me upset on top of anxious about the procedure. Once he left the nurse tried to comfort me saying the doctor didn’t mean any harm, he was a man so just to ignore it. The office manager then spoke to me defending the doctor’s professionalism saying she was sorry I felt offended. I felt patronised and not taken seriously. Finally after speaking a few minutes I said to her I’m not trying to make trouble but it’s important that I stand up for myself. I’m sure these comments came from a place of ignorance but it didn’t make it okay for him to speak to me like that and him being a man wasn’t an excuse for it either. Finally she agreed. I appreciate finally being heard but I won’t be back

  • 2/5 Philip T. 1 year ago on Google
    I hate leaving bad reviews but sometimes i feel its the only way the owners of the business can see their mistakes and hopefully make their business better. The doctors amazing! But very time poor i think a product of their own success. The plastic surgeon talked to his nurse about her getting lip injections the whole time but i dont have cancer so...that's ok i guess? Doctor 18min late, and seeing myself and a second person in another room at the same time for $152 for 20min visit. Receptionist that think they are more important than the customer. Ohh they want to to fill in a 8 page form online with your credit card details while you wait with you having to remember a password just to get your invoices. Did i have a bad experience no, did i have a good experience yes. But difficulties are manifesting due to their success and how busy they are.

  • 5/5 Christie T. 6 months ago on Google
    Tiffany was warm and welcoming. After asking various questions, she suggested a plan and explained the whole procedure. The procedure was quick and a lot less painful than I thought it would be. Tiffany was fantastic throughout and I look forward to my follow up treatments. This is the 3rd type of appointment I have had at Skin Clinic Robina and I have always been happy with Dr Venu and the team.

  • 5/5 Damon T. 1 year ago on Google
    From reception staff, nursing team to practice manager, all are amazingly polite, helpful and accommodating. In an era of dwindling customer service, Raylene and the team certainly seem to buck the trend. If you are looking for a professional clinic on the Gold Coast, then Skin Clinic Robina is the place to go.

  • 5/5 Luke J. 1 year ago on Google
    Recently completed scar treatment for a raised keloid scar on my chest. Dr Venu was great and the treatment of steroid injections and laser has dramatically reduced the scar. Very happy with the results and would recommend anyone looking for a similar treatment to visit Skin Clinic Robina.

  • 5/5 Laura M. 10 months ago on Google
    Dr David Lawlor is amazing! I had a cyst removed from my head with such care and precision - the nurses and the rest of the team are also great. Highly recommend!

  • 5/5 Humna A. 1 year ago on Google
    I'm so glad I decided to get my treatment done here. Tiffany is AMAZING!! So knowledgeable and easy to talk to at the same time. I am more than 100% satisfied with my treatment and the results. Highly recommended skin clinin on the Gold Coast.

  • 5/5 Honi D. 2 years ago on Google
    My husband and I highly recommend this clinic. Fantastic all around experience. Dr. Geddam is amazing, she is so knowledgeable! I have recommended people already and will continue to do so. All the other staff are fantastic and so personable.

  • 5/5 Daniel M. 1 year ago on Google
    I highly recommend this clinic! The whole process of having a skin cancer removed was very professional. From booking, reception and treatment. They are very caring and informative throughout the process.


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