LeGassick Diamonds & Jewellery Robina Town Centre image

LeGassick Diamonds & Jewellery Robina Town Centre

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Diamond dealer

· In-store shopping · In-store pick-up · Delivery People often mention ring, service, Lisa, wedding, jewellery, Leanne, Robina, customer, team, LeGassick,


Address

Shop 4086, Robina Town Centre, Robina Town Centre Dr, Robina QLD 4226, Australia

Website

legassick.diamonds

Contact

+61 7 5580 9802

Rating on Google Maps

4.90 (70 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10:30 am to 5 pm
  • Monday: 9:30 am to 5 pm
  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm
  • Thursday: 9:30 am to 7 pm
  • Friday: 9:30 am to 5 pm
  • Saturday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (28) service (20) Lisa (16) wedding (13) jewellery (13) Leanne (13) Robina (13) customer (12) team (11) LeGassick (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Fuzzy T. 1 year ago on Google
    I searched for ages trying to find a wedding ring design that I would full in love with and I finally found it at this store. It was perfect! Like it was made for me. We ended up getting our wedding band designed here and also my wedding jewellery. Leanne is an absolute gem. She goes above and beyond. Wouldn't shop anywhere else for jewellery.
    3 people found this review helpful 👍

  • 5/5 Ali Orchard Golf C. 1 year ago on Google
    Leanne and her Team at Robina Town Centre Le Gassick have always gone above and beyond. My now husband and I designed our very own one of a kind hearts on fire diamond ring as engagement ring. We are so grateful to have Leanne's continued support and love every time we pop on in. We have our rings insured with their insurance policy which has the best fine details of any insurnace. I get my wedding ring and engagement ring cleaned often and this is all complimentary for a lifetime. The experience Leanne and her team at Robina Town Centre is Le Gassick have shared with us is absolutely the best I could ask for and we did our shopping around looking at every jeweller on the Coast.
    3 people found this review helpful 👍

  • 5/5 Taylah M. 1 year ago on Google
    Just want to say a huge thank you to Leanne for her professional and outstanding service when I took my ring in for re-sizing. Always comes back looking brand new. Love having the jewellers on site.
    3 people found this review helpful 👍

  • 5/5 Elaine C. 1 year ago on Google
    Thank you to Leanne and the team for your wonderful customer service. I recently had my rings cleaned here and they looked like brand new. My family recently brought my a bracelet from here for my birthday and it is stunning quality and I would highly recommend this jeweller!
    3 people found this review helpful 👍

  • 5/5 I H. 1 year ago on Google
    We had been admiring a stunning ring in the LeGassick window and were disappointed one day when we realised it had sold. We bumped into Leanne and she sat us down and helped us realise the dream was possible. We placed an order to have it made immediately. The whole process was stress free from start to finish. We had been looking for 2 years to find the perfect diamond ring and Leanne gave us the confidence to make such a big investment. On the day of collection the ring was more stunning then we had remembered. We have since purchased a diamond bracelet and pendant without hesitation. My wife loves them all and wears them everyday. I highly recommend Leanne and her team at LeGassick. Thank you for your excellent customer service and quality jewellery.
    3 people found this review helpful 👍

  • 5/5 Aaron I. 1 year ago on Google
    These ladies are amazing. As a guy that had been on the hunt for an engagement ring for sometime. This crew put my mind at ease immediately. Professional, classy, sat down and explained everything from head to toe. The quality of diamonds and jewellery in general stands out above others. Certainly my go to for the future.
    3 people found this review helpful 👍

  • 5/5 Rob B. 1 year ago on Google
    Leanne and her team at Robina are just awesome. Very professional and friendly, adding that extra bit of sparkle to our special day. I must say though that even with the amazing sparkle they added, my very special lady shined brightest of all. They truly make us feel part of the Le Gassick family xo
    3 people found this review helpful 👍

  • 5/5 Mike L. 1 year ago on Google
    Bought an engagement ring for my partner from leGassick at Robina. The service was helpful and friendly everytime I went in and the ring is perfect! I was served by Georgia, Leanne and Anna who couldn't have made the process any easier and always did whatever they could to make sure it was exactly what my partner wanted. Couldn't thank them enough and definitely recommend to anyone who is looking for a perfect ring or piece of jewellery to go in and see them
    1 person found this review helpful 👍

  • 5/5 Lyndal B. 11 months ago on Google
    Myself and my parents have had a wonderful experience shopping at LeGassick, Robina, over the Mothers’ Day weekend. Georgia has been extremely warm and helpful with each visit over three days and assisted us with the selection of watches and a bracelet. It was refreshing to receive genuine support. Thanks to her exceptional service, LeGassick will be my first choice of jeweller from now on.
    1 person found this review helpful 👍

  • 5/5 Jarrod E. 8 months ago on Google
    Just wanted to say a massive Thankyou to Lisa and also other members of the team who helped my son yesterday . You made his and our day. You showed compassion and empathy to help him get a necklace fixed that was his grandfathers who passed away. My son was so so happy that you took the time to help. This amazing service makes a wonderful difference. Amazing Service

  • 5/5 Stephen P. 8 months ago on Google
    Being a regular customer of LeGassick, they were our first choice when purchasing a signet ring for our grandson's 21st birthday. Lisa greeted us cheerfully upon entry and guided us to the relevant showcase. Her professionalism, product knowledge, and caring nature made for a very memorable experience. After we made our selection, we left the store feeling as if we were family members rather than just another customer. During the manufacture process, Lisa kept us informed at every stage and ensured the ring was delivered within our tight timeframe. The icing on the cake was when our grandson received a birthday blessing from Lisa on his birthday. Lisa has gone above and beyond our expectations. Our view is that Lisa is a valuable asset to the business and we have no hesitation in recommending LeGassick and particularly Lisa to anyone when selecting their next jewellery purchase.

  • 5/5 Jayne R. 6 months ago on Google
    Super friendly customer service. I was served by a lovely lady but have forgotten her name, it started with “s”. Very professional and gave me great advice, and polished my mum’s wedding rings for free. Thanks for the fabulous service.

  • 5/5 Peter P. 8 months ago on Google
    I had an absolutely remarkable experience with jeweller Lisa, and her exceptional customer service deserves high praise. From the moment I stepped into her store, she exuded professionalism and warmth. Lisa was incredibly prompt in attending to my needs, making me feel valued as a customer. Her kindness and attentive nature stood out throughout the entire process. She took the time to listen to my preferences and provided valuable insights to ensure I made the right choice. It was evident that she genuinely cared about creating a piece that would exceed my expectations. What truly impressed me was Lisa's dedication to meeting my tight deadline. Despite the time constraints, she worked tirelessly to ensure my piece was ready on time without compromising on quality. Her commitment to her craft and customers is commendable. Overall, my experience with Lisa was truly exceptional. Her unparalleled customer service, coupled with her skill as a jeweller, sets her apart from the rest. I am overjoyed with the final result, and I wholeheartedly recommend her services to anyone seeking a jewellery expert who goes above and beyond for her clients.

  • 5/5 Sarah H. 4 months ago on Google
    An amazing and special experience shopping for an engagement ring. A girls shopping dream with Georgia who was so helpful and patient. Mission accomplished with champagne and she made us feel so special. Thank you so much for everything you did and making the experience fun and memorable. Great customer service.

  • 5/5 Lindsey H. 5 months ago on Google
    A huge thank you to Lisa at Robina Le Gassick for looking after my husband and I with our recent purchases. Her professionalism, friendliness, warmth and patience during the process of finding my dream ring & my husbands ring was exceptional. We felt instantly comfortable with her as she listened to us & guided us through the process. I cannot recommend Lisa enough for your next special purchase.

  • 5/5 Daisy H. 6 months ago on Google
    A huge thank you to Lisa for her beautiful service from start to finish when my Mum and I recently visited the Robina store. We loved her warm, friendly approach and didn’t feel pressured to buy like most other jewellery stores. I personally fell in love with this gorgeous diamond Daisy ring. I went away and thought about it and after ringing Lisa on the phone to ask some further questions I ended up going back in to buy it. It was resized and ready for me to collect the next day! I love it so much and get so many compliments and people asking where I got it. It’s so nice to tell them about my positive experience with Lisa at Le Gassick Robina. Whilst Mum was with me in the store she admired a diamond crucifix in the window. A few days prior, my Dad (who was recently diagnosed with terminal cancer) asked me to choose a special piece of jewellery for him to give my Mum for her birthday. Dad’s main request was that he wanted the item to be engraved with a special quote. I didn’t think the diamond crucifix would be suitable as it couldn’t be engraved (so I thought!). When I told Lisa she came up with the brilliant idea that the jeweller could add a gold plate across the back and add the inscription across the plate. GENIUS!!! It turned out so beautiful and was completed to perfection in such a short time frame. My Mum couldn’t believe her eyes and got such a surprise on her birthday. She couldn’t stop crying happy tears. It meant so much to her. Our new pieces are so much more than just jewellery. Thank you for your excellent service, communication and warm heart. I’m sure we will be back! <3

  • 5/5 Diane R. 9 months ago on Google
    Needed my wedding ring cut and resized. They cut it off within minutes, no charge and told me to come back when my finger is back to normal. So helpful, no pressure or trying to sell anything else. Would definitely recommend this jeweller.

  • 5/5 Natalie B. 9 months ago on Google
    Big thank you to the team at Legassick at Robina, they exceeded my expectations. Starting with the wonderful service from Philippa, call from Leanne to advise my bracelet was ready to collect and the quality work that was done. If you are looking for a jeweller that values your pieces as much as you do, this is the place to go.

  • 5/5 Anna-Selina K. 10 months ago on Google
    On the day my fiancé proposed to me he told me about the store he purchased my ring from and how he felt right at home there. The service was outstanding. 18 months later we took a trip down to Robina to select our wedding bands at the same store. I now know why my fiancé was so taken away by the service. Tracey, who facilitated our consultation is such a warm and friendly person. She provided us with ample of time to consider several options, and helped us very patiently with our decision-making. Thank you again for helping us find the right wedding bands for us. We are so incredibly happy to be wearing LeGassick rings :)

  • 5/5 Matthew L. 1 year ago on Google
    Leanne and her team are very experienced, always a pleasure to deal with as their customer service is fantastic! Would definitely recommend!

  • 5/5 James 1 year ago on Google
    I came in looking for an engagement ring. I must say what the team did to assist me in all the steps (finding the stone, designing and then building the ring) was nothing short of amazing. Everyone was super helpful, supportive and knowledgeable. My fiance absolutely loved it.

  • 5/5 Isaac B. 1 year ago on Google
    Leanne was amazing the entire process of purchasing the engagement ring for my fiancé. Beautiful pieces and had the perfect ring in store. My fiancé loves it and always raves about how beautiful it is. The team was always friendly, always helpful and I always felt genuinely looked after. Would recommend to everyone!

  • 5/5 Renee R. 1 year ago on Google
    You know when something is good when other jewellery shops recommend them! They even fixed my older fob bracelet complimentary. Service is excellent, friendly and a lot of businesses should take their lead on even simple acknowledgement when you walk in by smiling and saying hello I will be with you shortly. Totally my favourite jewellery shop in OZ!

  • 5/5 Courtney 1 year ago on Google
    I cannot thank Georgia enough from Robina LeGassick for her amazing service, knowledge and patience. From the minute we walked in Georgia was super welcoming and listened to what we had in mind. I ended up finding a super unique white gold diamond band and future hubby ordered a customised white gold Dora wedding band. We are super happy with our rings!! Cannot wait to the day we can both wear them forever ♾️ 😍💍 thank you again Georgia x

  • 5/5 Zeisha J. 1 year ago on Google
    We can't thank the beautiful team at LeGassick Jewellers Robina enough! Their customer service is absolutely outstanding going above and beyond to help with our wedding bands. We planned our overseas wedding within only 4.5 weeks and after visiting a number of other jewellery stores who all said a 6-8 week minimum turn around I almost lost all hope in being able to get our wedding bands in time until I stoped in and had a chat to lovely Georgia. In just 4 weeks they helped me get the perfect 18k rose gold diamond band to match my engagement ring in my exact size and for my beautiful husband they truly went the extra mile when Australia Post caused delays in delivering his band on time LeGassick were ever so amazing and let us loan a wedding band. With jewellers onsite they put a rhodium coating over the yellow gold so it best matched the one we had ordered, they didn’t skip a beat as it was also his exact ring size, they had no worries about him wearing the loan ring for the duration of our holiday and upon our return to Australia we went in and swapped the bands over. I have never experienced such exceptional customer service! If you are after that something super special there is no other place to go, you must see Georgia and the team and LeGassick Robina. I’m so so thankful they were apart of our special day!


Call +61 7 5580 9802 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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