Carrara Medical Practice

Medical clinic

😠 Don’t bother going here. Useless, incompetent and arrogant. Refuses to see patients because they cancelled late due to circumstances beyond their control. Very high opinion of themselves and terrible customer service. Doctor needs to get off her high horse, she’s just a regular GP not some world ren... People often mention doctor, practice, Medical, medical, staff, years, care, family, patients, find,


Address

Coco, s Shopping Centre, 4/1 Manchester Rd, Carrara QLD 4211, Australia

Website

www.carraramedical.com.au

Contact

+61 7 5594 4869

Rating on Google Maps

4.40 (152 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7:40 am to 5 pm
  • Friday: 7:40 am to 5 pm
  • Saturday: 9 am to 2 pm
  • Sunday: 9 am to 12 pm
  • Monday: 7:40 am to 5 pm
  • Tuesday: 7:40 am to 5 pm
  • Wednesday: 7:40 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: doctor (12) practice (12) Medical (12) medical (10) staff (9) years (9) care (9) family (8) patients (7) find (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 E F. 1 year ago on Google
    Don’t bother going here. Useless, incompetent and arrogant. Refuses to see patients because they cancelled late due to circumstances beyond their control. Very high opinion of themselves and terrible customer service. Doctor needs to get off her high horse, she’s just a regular GP not some world renowned surgeon that is highly sought after, which is what she acts like. Do yourself a favour and find a better medical centre and doctor.
    4 people found this review helpful 👍

  • 1/5 Emily V. 1 year ago on Google
    Worst medical practice I’ve ever been to. Reception staff are so rude and unprofessional. My entire family has been blacklisted coz I rang up trying to get a script several times and they were so rude and kept telling me they couldn’t help me. Was going there for years before this happened, very happily found somewhere else to go now. Not a single nice or helpful member of staff. Do not recommend.
    3 people found this review helpful 👍

  • 1/5 Alysha M. 10 months ago on Google
    The doctors at this medical centre are only good for getting scripts they have no idea what they are doing or simply just don’t care or have lost their passion. They never give me any answers. I went here the other day this will be the last time as I am now in hospital. He told me I’ll be fine go home and rest after asking him so many times to check my stomach my kidneys or asking if we can check if it’s a kidney problem as my right side of my back was sore… He said I would be fine. Well I’m not! I have a kidney infection and have been bedridden for 3 days.
    2 people found this review helpful 👍

  • 1/5 Tanikka W. 1 year ago on Google
    I booked to have a telephone call, due to having flu like symptoms. I didn’t receive a call so I phoned the practice 45mins after the scheduled appointment and the receptionist said the doctor was running late I would hear from them soon. After waiting for another hour I still hadn’t received a phone call, so I called the practice again and the receptionist said the doctor had left for the day. The receptionist was so rude and didn’t even care that my appointment was forgotten about. Honestly would never waste my time again booking with this poorly managed medical centre.
    2 people found this review helpful 👍

  • 5/5 Sarah C. 1 year ago on Google
    Dr Sarah Morrell is incredible. She goes to great lengths for her patients and I have found her particularly good with handling my pregnancies and health concerns with my son. No stone is left unturned with her examinations. She is lovely to speak with and is so personable. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming her patient!
    1 person found this review helpful 👍

  • 1/5 Celso Fraga - A. 1 year ago on Google
    Receptionist very unprofessional and inefficient. Confirmed bookings are ignored and mistakes are not acknowledged in detriment to clients and doctors.
    1 person found this review helpful 👍

  • 5/5 Annie H. 1 year ago on Google
    Dr Sarah Morrell is the most dedicated, thoughtful and compassionate doctor I’ve ever known. She always go above and beyond and work timelessly for her patients. It’s difficult to find a GP that has a willingness to spend time with her patients nowadays. Therefore a little bit of wait is reasonable and definitely worth it. I feel so blessed to know her and have her as my GP. I referred her to many of my friends and family. She makes a difference in our lives and I hope her hard work does not go unnoticed.
    1 person found this review helpful 👍

  • 5/5 Lyn Lyn L. 1 year ago on Google
    Warm-hearted and super friendly staff. Dr Sarah is absolutely amazing. She takes care of my whole family and girls loves her. She is very knowledgable, gentle and so caring.
    1 person found this review helpful 👍

  • 5/5 LORRIE S. 1 year ago on Google
    We have been with Carrara Medical Clinic for several years and we have found everyone very helpful, polite and quick to help answer any questions. Doctor Sarah Morrell is the best doctor we have ever had, she listens carefully to us, works very hard to find solutions to very difficult problems and is always a delight to see. I have 2 genetic disease’s and they bring many crazy things to cope with. Sarah is very understanding and patient. We recommend her to our daughter who has many problems and lives with terrible pain but Doctor Morrell has been working very hard to help find solutions and get her the right specialist help. We would be lost without Sarah’s wonderful care.
    1 person found this review helpful 👍

  • 5/5 Majda L. 1 year ago on Google
    Dr Sarah is amazing doctor, always happy and friendly, she helped me a lot, every doctor must be like her. I'm honestly recommending her to all our friends. She earned 5 star.For all staff I can say only best words.
    1 person found this review helpful 👍

  • 5/5 Simone P. 4 months ago on Google
    The best medical practice in Gold Coast. Dr Tariq Khan is amazing, polite and very helpful. We can’t thank you enough for the special excellent care you provide for my family and for the unique gift you are to your patients. We are blessed that you are our. doc 👍😁

  • 5/5 Sandra Q. 4 months ago on Google
    Great experience. Needed to visit the Medical Centre today and had a wide variety of appointments to choose from, the staff were very helpful and Dr Tariq Khan was very easy to talk. Dr Khan listened attentively to everything I said. I was very satisfied with the overall experience.. Will definitely be using this Medical Centre from now on. Highly recommended.

  • 5/5 Damien F. 5 months ago on Google
    It's my trusty medical doctor that I have great trust in . The best service and the staff are amazing. They always help me when in an emergency. ? 10 from 10

  • 5/5 Alfred D. 4 months ago on Google
    Very Professional and Clean Medical Centre, Staff are welcoming and the Doctors go the extra mile to ensure patients concerns are met

  • 5/5 NEB R. 7 months ago on Google
    Good medical practice have been going for a few years. Never had to wait long past appointment time. Dr Khan does a good job get issues sorted

  • 5/5 Maree S. 4 months ago on Google
    Carrara Medical Practice is a modern, clean and welcoming space. The doctors are very knowledgeable and always treat their patients with dignity and respect.

  • 5/5 Eric W. 6 months ago on Google
    I have been fortunate to be a patient of Doctor Hameed for over ten years until I moved residence and had to cease attending the Carrara Medical practice. Being adjacent to a well stocked chemist and also having ample car parking is a good start. Importantly, Dr.Hameed is and excellent and experienced medical professional well backed by Nurse Barbara whose ability and patience is legendary l! Yes, sorry to leave the Carrara Medical Practice. May I take this opportunity to record my profound thanks to a team that has cared for my health for over a decade! Eric Wilson

  • 5/5 Lyndal R. 5 months ago on Google
    Very grateful for the minimum wait for my young daughter with a bad ear infection this afternoon. This was our first time at the practice and there had been a slight booking error online, but it was not an issue and I was allocated to another doctor. In and out and straight in for antibiotics next door. We are grateful. Thank you. 🙏

  • 5/5 Stag M. 7 months ago on Google
    Dr Hameed has been my doctor for many years. Always helpful and understanding. Highly recommend his services.

  • 5/5 Louise H. 7 months ago on Google
    Excellent Doctor's Medical Centre. Always helpful and so professional. Great family practice. I can not speak highly enough about Carrara Medical Practice. Very caring and understanding.

  • 1/5 Lisa S. 7 months ago on Google
    Please find another practice if you can. I had the most horrible experience here. I called them to ask if they had any female GP’s because my normal GP wasn’t available and spoke to the most abrupt & rude receptionist. I just felt like it was all very rushed and she wasn’t even listening to me. She told me they did have a female GP, so I made an appointment for later that day. Upon arrival, I confirmed that I was seeing a female GP to the response of “no we don’t have any female GP’s “ I told her I called earlier to ask this and was told by the receptionist and said her name and she said “ohh no I definitely wouldn’t have said that” it made me feel extremely uncomfortable and a little silly. I really needed to see someone so I went ahead with the appointment, to be seen by the most unprofessional GP. He hardly asked me any questions about my reason for being there and only took my blood pressure & temperature because I asked him too. The outcome was he sent me to the Emergency Department to have my condition further assessed, because there was nothing he could do. I don’t want to name any names, as I feel that’s unfair, but please find other practice if you are looking for duty of care, with a little empathy & professionalism.

  • 5/5 Lisa L. 8 months ago on Google
    My family and I have been going to Carrara Medical Practice for 12 years now. Dr Rao Hameed and his team are highly professional, and I wouldn’t hesitate to recommend them. Through out the years we have always received a high level of medical care. Yours sincerely Lisa Loftus and family

  • 5/5 Angie B. 7 months ago on Google
    Always friendly staff, efficient service and not much waiting time. Dr. Hameed is a very caring, considerate person who always has time and never rushes. He truly has the patient’s wellbeing at heart.

  • 5/5 Victor B. 7 months ago on Google
    We have been seeing Dr Hameed for years. He is the best doctor you will ever meet. Great service at reception too.

  • 5/5 Kereen E. 7 months ago on Google
    I've been attending this Medical Practice for many years. All staff are lovely. I've seen both Dr Hameed and Dr Khan and both are kind and caring. Barbara (nurse) is kind and gentle. And Mary-Lou, (receptionist ) is always lovely. I would definitely recommend Carrara Medical Practice.

  • 5/5 Tim R. 1 year ago on Google
    Absolutely the best practice on the Gold Coast. Dr Hammeed and his team are so professional and caring. My kids even love going there. To all the staff, Thankyou for everything you have done for my family. Highly recommend this practice.


Call +61 7 5594 4869 Open on Google Maps

Trends



Last updated:

Similar Medical clinics nearby

Doctors At Nerang Mall image
1
Doctors At Nerang Mall
Medical clinic
😠 AVOID THIS PLACE. Receptionist and Nurses were fine however a completely unprofessional Doctor mucked me around by having me go to many processes for a simple Fitness Assessment form (which the Doctor had never seen or completed before) and prescribed me drugs 2 other doctors said I do not require....
4.20 (488 reviews)
MY HEALTHCITY 365 Day Doctors One Stop Medical Centre Hope Island image
2
MY HEALTHCITY 365 Day Doctors One Stop Medical Centre Hope Island
Medical Center
😠 Don’t waste your time or pay unnecessarily. Wanted to charge me $80 for a very quick appointment on top of having me buy the vaccine from the pharmacy at my own expense of $34. EVERY other clinic does this vaccine completely free of charge, and stock it themselves. Wouldn’t kill the staff to smile e...
4.30 (420 reviews)
Doctors@PacificFair image
3
Doctors@PacificFair
Medical clinic
😐 The rudest receptionist ever. The older dark hair lady needs 101 lessons on manners, customer service and then some. Doctors are all very good tho but I plan to Avoid this clinic
3.80 (375 reviews)
SSKIN image
4
SSKIN
Skin care clinic
👍👍 Have had the best experience at SSKIN. Such a great environment! I felt very welcomed as soon as I got in. Nurse Kat is absolutely lovely, very professional and knowledgeable at what she does! Best clinic in GC!!!
5.00 (325 reviews)
Haan Health Medical Centre - Broadbeach image
5
Haan Health Medical Centre - Broadbeach
Medical Center
😠 Shocking experience, they stuffed up my appointment time for a transfusion of iron, was told it was $50 only to find out its $200, they refused to see me and do transfusion as apparently the nurse knows better than an experienced cardiologist. Sent me away for more blood tests when my g.p had given...
4.60 (260 reviews)
Last updated:
()