Harvey Norman Bundall Clearance Centre image

Harvey Norman Bundall Clearance Centre

Electronics store Furniture store Department store Bed shop

😠 Bought my first brand new fridge from here. Was excited to find a bargain, the exact fridge I wanted, $1080 for a $1499 fridge. I had no intention of actually getting the fridge that day until I saw this one. 4 star energy rating, black stainless steel, flat doors and water dispenser. I booked deliv... People often mention fridge, store, helpful,


Address

29-45 Ashmore Rd, Bundall QLD 4217, Australia

Website

stores.harveynorman.com.au

Contact

+61 7 5584 3111

Rating on Google Maps

4.10 (117 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 4 pm
  • Monday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: fridge (8) store (6) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jacob C. 2 years ago on Google
    Bought my first brand new fridge from here. Was excited to find a bargain, the exact fridge I wanted, $1080 for a $1499 fridge. I had no intention of actually getting the fridge that day until I saw this one. 4 star energy rating, black stainless steel, flat doors and water dispenser. I booked delivery for the day I moved into my new house. Waited for the text the afternoon before so I could organise my day around the delivery. The delivery was almost an hour early and then when he turned up at the actual window, the driver was rude about his error, not mine. Then when he tried to get me to give him cash to unbox it, I said I'd do it myself. Unboxed it all to find out I had received the wrong fridge. The one I was give was plain black, 2 star energy rated, completely not what I wanted. When I rang the store he said the other one was broken so they just sent that. No call, no email. Just sent a fridge I didn't want but had to keep. I was told I would get a refund for the difference. The difference being a measly $110 approximately. The fridge I was sent I wouldn't have paid more than $700 for. It has now been well and truly over a month and after multiple contacts to the store, I am still yet to see the money. They keep telling me to call, then when I do i get told to come in to the store (which I've told them is too far away when they can just refund me.). Absolutely over it, I will never step foot inside another Harvey Norman again after I eventually get my refund. Which means when I get rid of the rubbish fridge I was sent, I will get a better one somewhere else.
    3 people found this review helpful 👍

  • 5/5 maliheh k. 1 year ago on Google
    best shop to find great bargains. highly recommended
    1 person found this review helpful 👍

  • 1/5 Garry G. 2 years ago on Google
    spent five minutes in the store , just felt like car salesmen desperate for a sale, sometimes people just want to feel free to look around and not feel any pressure. If I want help I can ask for it. Polite to say hello and to be welcomed but when 2 or 3 sales people look like hyenas on the hunt it takes away the enjoyment of just browsing
    1 person found this review helpful 👍

  • 1/5 Karen A. 2 years ago on Google
    Served by old man in air conditioning section, so rude. My friend was doing paperwork for over $3000 worth and I asked a couple of questions bout the warranty and such. Told me I was rude, that he had already made a deal with my friend. Said I’m sure I can still ask questions. His response was I’m dealing with this lady not u. Other staff in other areas were great. Old bloke should not have a job. Have been told since by friends they have had similar experience with this person. Lost me as a customer
    1 person found this review helpful 👍

  • 4/5 Leslie B. 2 years ago on Google
    The product I was looking for was on display, but they where out of stock. They not allowed me to buy the displayed item. Staff was friendly and polite
    1 person found this review helpful 👍

  • 2/5 Ken B. 2 years ago on Google
    Purchased the fabric upholstery care kit with our new lounge & was charged $199.00. When I phoned Harvey Norman @ Bundall & spoke with Ben, I queried the cost as I can purchase the identical product for $59.95. I was told that the additional cost was for a 5 yr warranty. This “ warranty “ is covered by the product manufacturer with the $59.95 purchase. Not a good look marking up a product over 200%.
    1 person found this review helpful 👍

  • 5/5 Johanita S. 8 months ago on Google
    We have had an AMAZING experience dealing with Emerald in the Bedding section. She was extremely helpful & patient taking us through all the different bedding options & very educated in the mattress department as well, advising us on the best mattress options for our specific needs. Just an all-round friendly & helpful lady and a true Emerald! Find her to help you with all your bedding requirements!

  • 5/5 Jodie H. 1 year ago on Google
    Damien and Trey who work as the delivery drivers were awesome. They didn't need to put together my washing machine but did it to help me out. Very friendly and helpful too. Thanks guys!

  • 5/5 Tina D. 7 months ago on Google
    I bought an Euro oven from clearance store { which i was happy with. i was looked after by assisant David who was absalutely amazing polite helpful and patient after many phone calls about this matter he was always ready to help me until it was resolved. there should be more people like David in customer service. Tina Dunk

  • 5/5 Suz R. 4 months ago on Google
    We had a lovely experience today with Emerald, she was so polite and knowledgeable of the products. I had been looking online for a new bed base and we were going to go and look at about 5 other stores but we went with one at Bundall and put it on order. It was a pleasure to talk with her and she made it simple for us. Thank you Emerald for a delightful shopping experience.

  • 2/5 Jason B. 1 year ago on Google
    Good… if you’re looking for out of date cheap as, Chinese gear.

  • 5/5 Lacey M. 11 months ago on Google
    Well laid out store with all ya needs, helpful staff and great parking.

  • 4/5 Robert M. 10 months ago on Google
    Always able to get a satisfactory deal, made easy with a large range and choices. In this instance bigger is better. No dissapointments here.

  • 5/5 Anthony G D. 8 months ago on Google
    Went to Gerry's at Bundall for a new induction cooktop and pyrolitic oven. Kitchen Appliance specialist Becki Vertesi in the cooking appliance dept took care of us perfectly, knowledgeable, polite and super professional, we purchased what we needed and left feeling great, Thanks Becki 😁 (and Gerry H 👍🏼)

  • 5/5 Ana G. 9 months ago on Google
    Went on Sunday to check out the mattress. Wasn’t really sure even what I was looking for. It was when Jason appeared and he was a superstar! helped my partner to understand what would be the best mattress for us, what we need to look at… Really happy with it.

  • 4/5 john r. 1 year ago on Google
    Very helpful staff.we have been buying from here for probably 25 years

  • 5/5 Yogi B. 1 year ago on Google
    David always polite & helpfull . Am a repeat customer who goes there 1st & buys !

  • 5/5 Michelle G. 1 year ago on Google
    Fabulous service and great prices

  • 4/5 Laurie B. 1 year ago on Google
    Good price on dishwasher

  • 5/5 Dhruv 3 years ago on Google
    Had a tv that died rather quickly and was mucked about by the manufacturers nominated warranty guys - reached out to Harvey Norman Bundall team who sorted it right out and got the replacement ready within a week. Super cheerful and also the first helpline I've called this/last year that didn't put me on hold for an hour. Very happy with their level of service/friendliness


Call +61 7 5584 3111 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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