I came in today looking for a suit for a wedding. Anthony was the absolute best!! I have a muscular build and finding a suit has always been difficult. He took so much time to make sure I was happy with the suit and was very patient as we tried different options to find the best look. 10/10 recommend working with him. His eye for fashion also helped with any tailoring that needed done. Best customer service I've seen in the suit industry!

An unique experience for shopping. All great brands in one place. Selection of items is incredible, making difficult to choose what you want. Only the best of the best. Well organi,ed and the way displayed is really attractive. For the quality you can expect prices higher than others stores, but you're buying the best. Great sales associates, really knowledgeable and looking forward to answer any question you have and giving suggestions. A must go store in the Aventura Mall.

I went to Bloomingdale’s in Aventura Mall, located in Aventura, Florida, which is just north of the City Of Miami. I was looking for a dress for my daughter’s wedding. It was a joyful event shopping with both of my daughters. I went to Bloomingdale because I wanted something special. The store was basically empty of customers. I went up to a sales woman to ask her to point me towards the evening dress area. She said she would help me. What size did I need? I told her I needed a 14, maybe a 16 as evening dresses tend to run two sizes smaller than normal. she told me there was nothing in the store that size. She said she was going to look but that they only had size twos and fours. I said I would have to go shopping elsewhere then. This sales lady, then said not to bother looking because nothing was going to be bigger than a size 2 or 4 or in all of Aventura Mall. She gave me the option of trying on a size 2, and if I liked it, then she would order it in a larger size for me, if it was available. I said that was absolutely ridiculous. I can’t believe that a sales person would talk to a customer that way. A good sales person would know that over 68% of American women are a size 16 or larger. The plus size industry is valued at over $288 billion this year, and expected to reach 550 billion by 2030. I wonder if her manager knows the sale that she just lost. Not only my sale, but for my mother as well. I was ready to spend upwards of $700 for a dress that day at Bloomingdale. But I left disgusted. My family would not let me home go until we had gone to the other shops to find the mother of the bride dress I was looking for. Absolutely no problem finding it everywhere else. I came home with not only my dress for my daughter’s wedding, but also my mother’s dress. Bye bye Bloomingdale.

Marcia in handbags was the best! Great customer service and sense of style! Made my purchase process easy & funny. Love her! Will be returning just for her!

Just had a horrible service at Bloomingdale’s at the Aventura Mall in Fl (women’s shoe department). I wanted to know the accurate size/fit of a particular Sam Edelman’s women sandal. When the salesperson realized I wasn’t buying on that day, she became very persistent, then indifferent. She then, continued to tell me, someone else would be helping me out because she had to go to another section to help another customer. I understand they get commission, however, her demeanor was very condescending. I will now order the shoes on line directly from the designer’s website not Bloomingdale’s.

Went in to check out some fragrances and I had the best experience thanks to Joseph, the manager of the Kilian Booth. We were treated like royalty, he shared a wealth of knowledge of the brand and the its fragrances with us, and I ended up finding the perfect one!

Antonio and Pia are amazing I never wore make up before until now Antonio apply my make up and my lipstick and he is amazing very great customer service skills both of them and I did purchase the Meiko will definitely be back I love it here this was my first time shopping here. And it was so worth it very reasonable prices and they are so sweet and caring for their customers and I love that I drove way from Fort Lauderdale just to come see him and her thank you

Loved my shopping trip here. So many lovely things and everyone was very helpful. Once I decided on my purchase, I was given several free gifts. I had a great time shopping here.

Beautiful stuff for the privileged few. Yes , prices are way up , but purchasing is a whole different story. Mostly window shopping is what I do here because it's way out of my price range. But for the few, it must be nice. Enjoy it while you can. Christmas displays look nice though.

Great store. Lots of varied merchandise and you walk into it past the Holiday Village, which is so festive and bright. There is such a warm and fun feel and it’s very kid friendly.

Nice store. Always very clean and employees are very helpful. Plenty of covered parking near the entrance to the store.

So bad experience with manager Aisha Sandro MAJE . I did a purchase in MAJE store Bloomingdale’s - the dress. Then I wanted to return it because of wrong size , the manager told me that they have no cash ( I paid in cash) and ask me to go upstairs and ask for return another cashier . Then they suggest me to do exchange not return . So I agreed, because I thought that the one option I have .When I came home I’ve noticed that there no tags on this new dress . I returned it to the store but the manager said : “ we can’t accept it without tags » .Tags which she removed by herself before , to prevent a return . All the time Aisha spoke in very disrespectful manner !!! I have receipt , the date of purchase is 6/15/2023 ,dress is in new condition I have never worn it but has no tags because the manager decided to cut them off ! And she proof that she did it and moreover she said that they told me this but that is totally false .

This bad review is for the customer service at Bloomingdales of Aventura Mall, the whole team and the manager Vicki Santos treated me with no respect when I tried to make a return. They looked at me bad and they made me go in circles before telling me that my return is not returnable. Since I like Bloomingdale’s I will only purchase my things online because I unfortunately noticed that the customer service and the experience of buying or returning online is much more pleasant. I understand now why there are some stores that are closing, is because of the lack of good customer service and well educated and professional employees.

I had an excellent experience at this location all throughout the store I received great customer service, but I wanted to specially highlight my experience with Mr. Ira who so gracefully assisted me in the women's shoes department. Ira helped me processing my online return and shipping me a bigger size, after I received these shoes they still didn't work for me so I came back a second time to the store and Ira was again there ready to assist with lots of patient. I just wanted to say thank you and to let you know that this type of customer service is what keeps a customer coming and makes for a pleasant shopping experience. Ira I might be back this weekend :)

We were just shopping at the mall and stopped in looking at women's coats store personnel were all very helpful because coats are spread out at all the designers areas

Excellent Bloomingdale's. One of the best we ever visited, and we used to live right next to the one in New York City. Great place to shop for high-end fashion and accessories. They also have bedding and kitchen supplies.

Place is great and display a great variety of merchandise Some good some bad for all tastes. Employees are not hired well! Not a good team on the floor which is ABSOLUTELY consequence of horrible management to all the way up

We purchased a purse from Prada . Sam helped my wife pick out a lovely purse very patient with her until she picked out the one she loved !

Got the best sale associate,Priscilla ever. She helped me with my V Day gift, 'Marly Layton for hubby and snagged some great testers. An icing on the cake she did not leave my children out. She gave them white roses sprayed with my favorite scent, 'Marly Delina.' Thank you so much you made or shopping experience even more special.

Betty, Robyn, and Claudia where some of the most fantastic representatives I have ever dealt with. This was an extremely busy day on an extremely busy concept. But these three individuals took the time to cater to me and two of my best friends. The reason this was important was because I really built up this experience. So it was all on my shoulders and they didn't let us down. They took the time they showed us the expertise and beyond that they gave us the human element. I really hope that this place takes care of these individuals because they deserve it.

It has 2 floors. It is located inside a mall. There is a perfume, clothes, jewelry and many more sections. There is already Christmas decorations 🎄🦌⛄🎅🏻😌. There are very expensive brands.

Excellent costumer service... Fran from women's underwear very professional guide me to exactly what my wife will love 💘 in this especially her first Mother's Day ... Thank you Fran we love you!!! Also will like to mention the Grap Gift 🎁 department very professional.. many choices to wrapping your present.. We are very pleased and recommendations to all of you who have the time to read and feel this review.. Thank you !!!

I'm writing this review after experiencing outstanding service with three members of Bloomingdale's staff in particular — Christian, Marina, and Margarita. They each have demonstrated that customer satisfaction and care are at the forefront of their priorities, unlike others who are simply interested in a sale. After shopping at Bloomingdale's locations in San Francisco, Palo Alto, and in Santa Monica, and having consistently mostly negative experiences there, I'm thoroughly convinced of giving the department store another chance, knowing that this location sets different standards well above and beyond the rest in California.

Luv this store. Staff was polite and helpful. AVENTURA Mall IS AWESOME and food court has great food.

I don’t know who hired Alicia in the women’s contemporary department, but she’s a gem! She helped me find the perfect pair a jeans and had the patience of an Angel! Give that woman a raise because I know how picky I am about jeans and she knew exactly how to guide to the perfect pair. Thanks Alicia!

One of my favorite Bloomingdale's. They just added The Bond no. 9 to the fragrance department so that's a nice addition. 3 levels amazing shopping. You can never go wrong as t Bloomingdale's!