Dokternya selalu datang telat, gak profesional, klo pasien tua nunggu ber jam jam di ruang tunggu kan gak lucu, kasian, bahkan sampek ketiduran, bukanya sehat malah tambah sakit, profesional lah dalam bekerja, apalagi menyangkut kesehatan bahkan nyawa orang lain, anda dokter bukan tukang sayur. DAN ANDA DI GAJI. Lucu sekali setelah nunggu dr jam 7 ad pemberitahuan mundur 1JAM

Hospital specializing in surgery but there are also other polyclinics. This hospital is a reference for orthopedics or therapy for various patients from first-level health facilities. The location of the hospital is close to an arterial road, so the road is not as busy as the national highway. The queue for registration has been there since morning after dawn, writing on white paper which will then be assisted by pressing on the machine when the officer arrives. So it's a bit tricky to get in the early queue.

Just yesterday, Friday, we checked the condition of my child's hand, there was pain and a lump... asked the security guard, he was given information politely, the registration counter was polite and the orthopedic doctor was also nice and friendly. The waiting room was clean.

(Translated by Google) RSKB Hasta Husada Serve for the country Sincere in serving Strive for patient safety The service is fast, the handling is deft, the treatment room is comfortable and clean like your own home. Friendly medical and non-medical staff. Trying to give the best for the patient. Does not differentiate between general patients or BPJS or other insurance. Jaya and always success RSKB Hasta Husada ♥ ️ ♥ ️ ♥ ️ ♥ ️ ♥ ️ (Original) RSKB Hasta Husada Mengabdi untuk negri Ikhlas dalam melayani Upayakan keselamatan pasien Pelayanannya cepat, penanganannya cekatan, ruang perawatan yg nyaman dan bersih seperti rumah sendiri. Para staf medis dan non medis yg ramah. Berusaha memberikan yg terbaik untuk pasien. Tidak membedakan pasien umum atau BPJS atau asuransi lainnya. Jaya dan sukses selalu RSKB Hasta Husada ♥️♥️♥️♥️♥️

(Translated by Google) The registration queue is too long, the admin should be able to add so that it can be faster.. the toilet must also be added.. and the toilet facilities and closets are also damaged, the water doesn't come out... cleanliness must also be prioritized.. service can also be better smiley and friendly (Original) Antrian pendaftaran terlalu lama harusnya bisa fi tambah admin supaya bisa lebih cepat.. untuk toilet juga harus di tambah.. dan fasilitas toilet juga closetnya juga ada yg udah rusak air nggak keluar... kebersihan juga hatus di utamakan.. pelayanan juag bisa lebih murah senyum dan ramah yaa

(Translated by Google) friendly service, full medication .. thank you (Original) pelayanannya ramah, obatnya full.. terimakasih

(Translated by Google) Very bad service queuing from morning to evening GK there is a dilapidated serial number (Original) Pelayanan sangat2 buruk antri dari pagi sampai sore GK ada no urut bobrok

(Translated by Google) The security guards are partly in the parking lot, given the advice to always be stubborn, keep going to work, not too sensitive to the chaotic car park as a lot of space but it is not arranged so it is difficult, please yes, security guard if the heart is more ambarrr (Original) Satpam nya bagian parkir baperan , dikasih saran selalu ngegas nyolot mulu, gak peka juga parkiran mobil amburadul sbnrny bnyk space tp gak ditata jd susah , tolong ya mas satpam kalau hati lagi ambyarrr jangan dibawa kerja ,sakit hati akutuhh kamu bentakkk 😔😔

Pelayanan sgt buruk di UGD. Sy sbg perujuk kapok dg adanya sikap dr ANI yg tdk punya ETIKA KEDOKTERAN. Kentara sekali dokter tersebut sbg nakes baru yg SOK. Hingga pasien sy takut. Langsung tensi pasien sy naik 175/ 100. Mohon pembinaan utk dokter tersebut agar lebih ramah dan lebih sopan. Doktertxk punya etika samsekali

Pengalaman pertama di RSKB hasta Husada,mau USG aja disuruh nunggu 7 hari lagi, dari tgl 26 Juli kembali lagi tgl 2 Agustus untuk USG,apa karena saya pakai BPJS?? ,padahal petugas radiologinya ada,parah banget pelayanannya,apa harus nunggu beda bulan dulu baru ditangani???beda dengan RS lainya,rujukan USG langsung ditangani pas hari itu jg atau hari besoknya,gak sampai nunggu sampai 7hari.

(Translated by Google) Always passionate ... Hasta Husada ... Extraordinary .. (Original) Selalu semangat... Hasta Husada... Luar Biasa..

(Translated by Google) the service is okay, it's just a suggestion that the hospital is enlarged again, it's a pity if someone controls the heat and doesn't even get a seat. (Original) pelayanan oke,saran aja rumah sakitnya diperbesar lagi kasihan kalau ada yang kontrol kepanasan bahkan sampai gak kebagian tempat duduk.

Kecewa dengan kelakuan petugas parkir KENCING sembarangan dibelakang mobil saya dan pengunjung lain, bahkan 2x menjumpai di waktu berbeda, dan juga diwaktu yang bersamaan, sangat tidak pantas, rs itu harusnya jaga kebersihannya, evaluasi buat menejemen, teguran atau disediakan toilet di area parkir

(Translated by Google) sorry the queue is very slow please fix it. Queuing for medicine for more than 4 hours is still not finished (Original) maaf antrianya sangat2 lamban mohon di perbaiki. antri obat sampek 4 jam lebih masih belum selesei

Khusus untuk yang kontrol seharusnya pendafatar langsung ke poli masing² ajaa,,,, jadi ga menunggu lama sampai berjam².Pengalaman saya 2x ditinggal dokter nya pulang karna masalah nomer antrian di awal dan dokternya juga sering telat²

Come here every month to take my mother for routine check-ups. There is not only a special surgical hospital here. There are many specialist doctors too. And the queue is not too long compared to other hospitals around Kepanjen. Good service, doctors, nurses, pharmacists, registration, security are friendly. You can't go wrong choosing this hospital.

The service is very good, the nurse is very clear and friendly, the doctor is friendly and clear, only the parking attendant, oh God, please make me hurt, cook. Yes, I want to park, I am directed to the closed parking lot and there are no attendants. When I turn, right, I am directed back to the front of the shop. After treatment, I want to go home. The mother who owns the shop and the parking attendant scolds him and asks him to pay the parking fee in advance.

(Translated by Google) Bad services, disrespectful nurses, patients in pain, nurses chat alone in the igd room. Not really responding to patients regret having come here unlike other hospitals (Original) Pelayanan buruk perawat tidak sopan pasien kesakitan perawat mgobrol sendiri di ruang igd. Tidak begitu merespon pasien nyesel sudah datang ke sini tidak seperti Rumah sakit umumnya

(Translated by Google) Satisfied during being a public patient in this RS (Original) Puas selama jadi pasien umum di rs ini

(Translated by Google) The service is good, the nurses and doctors are friendly ... (Original) Pelayanan baik, perawat dan dokternya ramah..

(Translated by Google) Visiting toddlers friends friends who are being treated. (Original) Berkunjung anak balita teman yang sedang dirawat.

(Translated by Google) The doctors are professional and competent in their fields ,,, The nurses are also friendly and smiling ... Thank you for your service to all hospital staff, hopefully in the future the hospital will grow and continue to maintain this service 😇😇🤲🤲 (Original) Para dokternya profesional dan kompeten di bidangnya,,,, Para perawatnya juga ramah dan murah senyum,,, Terimakasih atas pelayanannya semua staff RS, semoga kedepannya RS makin berkembang dan tetap menjaga pelayanan ini 😇😇🤲🤲

(Translated by Google) Sunday my wife was arrested but the doctor was not available Even told to wait and finally given a queue Tuesday And make up for the medicine and pay for the examination even though they are told to wait. Strange (Original) Hari minggu Istri saya d igd tapi dokternya tdk ada Malah suruh nunggu dan akhirnya dikasih antrian hari selasa Dan nebus obat dan membayar pemeriksaan padahal cuma disuruh nunggu. Aneh

(Translated by Google) Very disappointed in the service, I took the medicine at the pharmacy I saw 2 officers I press the first bell they ignored me press again still ignored in me waiting for 15 minutes to stand up I press again just approached me, I know I'm busy but what's hard to direct briefly whether told to sit first or what, put the customer first is not ignored. The facilities are not complete like this service, I hope you still use the system to class C first so that patients can continue. (Original) Sangat kecewa dalam pelayanan, saya ambil obat di farmasi saya melihat 2 orang petugas saya tekan bell pertama mereka tidak menghiraukan saya tekan lagi tetap di cuek in saya tungguin sampai 15menit berdiri saya tekan lagi baru menghampiri saya, saya tau lagi sibuk tapi apa susahnya untuk mengarahkan sebentar entah suruh duduk dulu atau gimana, dahulukan konsumen bukan di cuek in. Fasilitas sudah gak lengkap pelayanan kayak gini, semoga aja bpjs tetap pake sistem ke kelas C dulu biar dapat pasien terus.

(Translated by Google) the registration section which is dpan is not friendly even though it is not very busy (Original) bagian pendaftaran yg dpan kurang ramah meskipun pas lg ga sibuk2 amat

(Translated by Google) The service was very disappointing, my father entered igd at 09.00 until 03.00 at what was not done. Is it because we use BPJS? Even though we use bpjs pum we pay every month The case of the bpjs arrears going to the hospital is not our concern. Don't take it out on patients. This sick person. Try if your family is worried about how you feel😔 (Original) Pelayanan sangat mengecewakan,bapak saya masuk igd jam 09.00 sampe jam 03.00 belum di apa apakan. Apa karena kami pakai bpjs? Padahal kan pakai bpjs pum kami bayar tiap bulan loh🙄 Perkara pihak bpjs nunggak ke rumah sakit kan bukan urusan kami. Jangan di lampiaskan ke pasien dong. Orang sakit ini. Coba kalau keluarga kalian di gitukan bagaimana perasaan kalian😔

(Translated by Google) How come there is no doctor on duty in the ER? That's how the nurse was asked whether the doctor came at what time instead he replied "Yo Isek iki yo you want, with a high tone" It's not right for her to be a nurse if it's like that, everyone who works must be tired, but if you can't carry out the mandate, just step back, there are still many people who graduated from akper who are more than her and haven't had the opportunity to work in hospitals.. (Original) IGD kok gak ada dokter jaga sana sekali. Dah gitu perawat nya ditanya baik baik dokter datang jam berapa malah jawabnya "yo isek iki yo ngenteni,sambil nada tinggi" Gak pantes mbak nya jadi perawat kalau kayak gitu,semua yg kerja itu pasti capek,tapi kalau sdh tidak bisa menjalankan amanah mending mundur aja,masih banyak orang" lulusan akper yg lebih dari mbak nya dan belum punya kesempatan untuk kerja di rumah sakit..

(Translated by Google) Not friendly at all for the entry guard for women wearing headscarves... just because they made an appointment with the doctor inside but they were treated like stealing. Please if you ask politely and don't be unfriendly like that.. does this good hospital have to have a bad name because of unscrupulous people. (Original) Tidak ramah sama sekali untuk bagian penjagaan masuk perempuan berjilbab.. cuman krn janjian sm dokter di dlm tapi malah diperlakukan kaya mau nyuri. Tolong kalau tanya yg sopan dan jangan tidak ramah seperti itu.. apa rmh sakit yg bagus ini hrs jelek nama nya krn oknum.

(Translated by Google) Very satisfying service, steady soul 👍 (Original) Pelayanan sangat memuaskan mantap jiwa 👍

Saya sudah beberapa kali ngantar keluarga berobat disini pelayanannya kurang maksimal perawat kurang ramah, penanganan juga lambat. Tolong dibedakan lah antara bpjs dan umum . Buat perawat IGD saran saja ketika menangani pasien untuk lebih ramah lagi. Terima kasih.

(Translated by Google) The health workers are very professional in service ... please improve the facilities and infrastructure for more advanced cubits ... (Original) untuk nakesnya sangat profesional dalam pelayanan.. mohon untuk sarana dan prasarana lebih ditingkatkan buat hasta yang lebih maju lagi... semangaat..

(Translated by Google) In my opinion, this is a hospital where the nurses are very, very arrogant. so in my opinion if you want to recruit employees wiser (Original) Menurut saya ini rumah sakit yang perawatnya amat sangat songong ya ,judes jutek ,amit2 dah ,masak iya ibu saya sudah di jadwalkan pulang cuma nunggu obat dari apotik sampai ber jam2 ,katanya masih antri ,tapi setelah kami debat juga langsunh beres obat di apotiknya,jadi menurut saya kalo mau merekrut karyawan lebih bijak lah

Pelayanan poli kandungan sangat bagus tetapi akan jauh lebih bagus lagi kalo ibu hamil yang masuk ke ruang periksa itu boleh ditemani 1 orang baik suami ataupun keluarga yang lain. Semoga dokter dan perawat poli kandungan sehat selalu, dan Sukses selalu untuk RS Hasta Husada. Semoga semakin lebih baik dan lebih baik lagi ke depan nya.

(Translated by Google) provide good service to patients and their families (Original) memberikan pelayanan baik terhadap pasien dan keluarga pasien

Bawa pasien sakit (Pasien Umum) ke IGD pas dateng satpam nyuruh ke loket pendaftaran, dari loket pendaftaran malah suruh ke perawat IDG dulu pas balik ke perawat IGD di suruh balik lagi ke loket pendaftaran. Pas di loket pendaftaran tiba2 disuruh ngisi form pendaftaran dan ngisinya manual (padahal kan mereka bisa akses data pasien dari kartu BPJS), pas udah ngisi form dapet setengah saya bilang "mas ini pasien udh pernah ke sini", petugasnya langsung bilang "kok nggak bilang dari tadi". (Kok jd ane yg salah yak. Wkwkwk) pdhal SOPnya harusnya petugas nanya dulu kan. Pasien pas di IGD udh menyampaikan keluhannya tapi sama dokter IDG saat itu cuma diperiksa asal2an, katanya "pasien tidak kenapa2", pdhal pasien udh kesakitan bgt. Si dokter juga nggak ngecek riwayat sakit pasien. Minta surat dokter juga nggak dikasih. Yg aneh adalah, katanya "tidak kenapa2" tapi dikasih resep yg harganya 200rb lebih 😂 . Konyol kan.. akhirnya ke administrasi buat bayar jasa dokternya aja (termasuk mahal, bahkan di RS wava lebih murah 😂). Sebelum pulang, mampir dulu ke perawat di IGD buat ngembaliin resep yg nggak jd ditebus sambil ngasi nasehat 😂

Di pendaftaran antriannya banyakdi antrian 2 jam, ke poli nunggu dokternys telat 2jam setengah. belum lagi nunggu di antrian dokter 2 jam, masuk ke dokter nya cuma 5 menit, antri lagi diobat,masak antri obat 3 jam. Ya Allah seharian padahal ketemu dokternya cuma 5 menit, Bener2 kurang nyaman, Herannya di apotik kan pegawainya banyak, 1 jM yg di panggil cuma 3 lamaaaaaa banget yg mau manggil lagi. Aku bawa anak kecil lagi nangis terus sudah bosen dia

(Translated by Google) On January 5, 2023, my wife's surgery for a lump went smoothly, starting from doctors, nurses, etc., all of them were friendly, there was no difference in general or BPJS. Queuing for the police is normal, because mothers often have to take their mothers for treatment, starting from RSI Malang City, Kanjuruan Hospital. Even if the doctor is late, I understand because the doctor has a schedule at every hospital in Malang. I hope that the Hasta Husada Hospital Pharmacy looks like Rsi has used ojol, the medicine can be waited for at home... CONTINUED SUCCESS HASTA HUSADA KEPANJEN (Original) Tgl 5 jan 2023 kmren istri sya operasi benjolan brjaln lancar, mulai dri dokter, suster dll pokok ramah semua, gk ada beda umum maupun bpjs. Klo antri kepoli uda hal biasa krna uda keseringan anter ibu berobat mulai dri RSI kota malang, rs kanjuruan. Klo dokter telat pun sya uda maklum krna dokter punya jadwal di tiap rs di malang. Saya harap apotik rs hasta husada kyk rsi uda pakek ojol, obat bisa ditunggu dirumah... SUKSES TERUS HASTA HUSADA KEPANJEN

The staff are friendly, the doctor is also friendly + the delivery can also be understood. Success always goes to RSKB HASTA HUSADA.

(Translated by Google) The service is good, the staff are friendly too, the infrastructure will be improved again, hopefully it will be more successful👍👍👍 (Original) Pelayanannya bagus, petugasnya juga ramah2,, di tingkatkan lagi sarana prasarananya,, semoga makin suksess👍👍👍

(Translated by Google) The service is very good, quite satisfied to go to this hospital because everyone is friendly. Hopefully keep going for Hasta Husada 👍👍 (Original) Pelayanan nya sangat baik, cukup puas berobat ke rs ini karena semuanya ramah. Semoga terus maju untuk Hasta Husada 👍👍

(Translated by Google) The cashier's department was not clear in providing information, I asked the doctor for prescription drugs again, but when I asked at the pharmacy, it turned out that they already had a prescription. More friendly and clearer in serving, we are not beggars, sir/madam, we also pay for treatment. You work also paid. For the stage "payment is not clear for people who are there for the first time, so it's better to ask" rather than no directions and a long wait (Original) Bagian kasir kurang jelas dalam memberikan informasi, resep obat suruh tanya dokternya lagi, tapi pas tanya di apotek ternyata udah ada resepnya. Lebih ramah dan lebih jelas lagi dalam melayani, kita bukan pengemis mas/mbak, kita berobat juga berbayar. Anda kerja juga dibayar. Untuk tahap" pembayaran kurang jelas untuk orang yang baru pertama kali kesana, jadi lebih baik tanya" daripada tidak ada arahan dan menunggu lama

(Translated by Google) Be careful with your goods. if the highest can disappear in this place. not secured by hospital employees (Original) Hati hati dengan barang anda . jika tertinggL bisa raib di tenpat ini . tidak di amankan oleh pegawai RS

(Translated by Google) Great ... amazing ... (Original) Mantap... Luar biasa...

(Translated by Google) prioritizing quality service .. (Original) mengutamakan pelayanan yang bermutu..

Ke poli anak pakai umum, dokter dan perawat baik. Mohon dibedakan resep umum dan bpjs, anak tambah demam dan rewel krn antri lama. Admin apotek juga kurang ramah, tanya baik2 tp jawabnya tdk mengenakkan.

(Translated by Google) Patient friendly, environmentally friendly, Hasta husada👍 RKB (Original) Ramah pasien, ramah lingkungan, RKB hasta husada👍

(Translated by Google) old service (Original) pelayanan lama

(Translated by Google) Thank God....satisfactory service for doctors, nurses and staff at friendly registration...hopefully the service will continue and bring more blessings to patients who are drg and staff😇😇😀 (Original) Alhamdulillah....pelayanan memuaskan dokter,perawat dan petugas d pendaftaran ramah2...semoga trs terjaga palayanannya dan semakin membawa berkah untuk pasien yg drg dan petugasnya😇😇😀

(Translated by Google) Hopefully you will be friendly, serve wholeheartedly ,,, move on, Hasta Husada. (Original) Semoga tetep ramah,melayani dg sepenuh hati,,,maju terus hasta Husada.

(Translated by Google) Keep going hospital services. Hasta Husada Special Surgery 💪🏼 (Original) Maju terus pelayanan RS. Khusus Bedah Hasta Husada 💪🏼

(Translated by Google) Quick response and sip Thank you... (Original) Cepat tanggap dan sip Terima kasih...

(Translated by Google) It does not differentiate between GENERAL and BPJS patients, hopefully it will be more advanced in the future (Original) Tidak membedakan pasien UMUM maupun BPJS, semoga kedepannya semakin maju

(Translated by Google) Rs quiet environment for patients to seek treatment (Original) Lingkungan rs tenang bagi pasien utk berobat

(Translated by Google) thank you for participating in realizing healthy kepanjen #salamsehat (Original) terima kasih telah ikut berpartisipasi untuk mewujudkan kepanjen sehat #salamsehat

(Translated by Google) The service is fast, the handling is fast, the treatment room is comfortable and clean like your own home. (Original) Pelayanannya cepat, penanganannya cekatan, ruang perawatan nyaman dan bersih seperti rumah sendiri.

(Translated by Google) very good service (Original) pelayanan sangat baik

(Translated by Google) Not nimble (Original) Kurang cekatan

(Translated by Google) good service, all friendly nurses and doctors. handling is fast too. hopefully moving forward Rs Hasta Husada 👍👍👍 (Original) pelayanan bagus, perawat dan dokter ramah ramah semua. penanganan juga cepat. smoga maju terus rs hasta husada 👍👍👍

(Translated by Google) Good service and treatment, do not distinguish between general patients and BPJS, always successful (Original) Bagus pelayanan dan penanganan, tidak membedakan pasien umum dan BPJS, sukses selalu

(Translated by Google) Service is slow, careless, inconsistent, and unfriendly. (Original) Pelayanan lambat, teledor, tidak konsisten, dan kurang ramah.

(Translated by Google) is there a dental clinic here? want to brush teeth because (Original) disini ada poli gigi nggak ya? mau nyabutin gigi soalnya

(Translated by Google) Friendly, comfortable, the service is also good (Original) Ramah,nyaman,pelayanannya juga baik

(Translated by Google) Good service, does not differentiate between BPJS and General patients (Original) Pelayanan baik, tidak membedakan pasien BPJS dan Umum

(Translated by Google) Thank you for providing the best service (Original) Terimakasih telah memberikan pelayanan yang terbaik

(Translated by Google) Good service. The nurses are friendly. Alkhamdulillah (Original) Pelayanan baik. Perawatnya ramah2. Alkhamdulillah

(Translated by Google) I went to the emergency room because my sister fell, the nurse was fast, the doctor was also communicative. If it's a problem waiting for X-rays, it's standard, yes, in other hospitals, waiting in the ER is a bit long because it's a turn to check and wait for the results. Spirit (Original) Ke igd hasta karena nganter kakak jatuh, perawat gercep, dokternya juga komunikatif. Kalo masalah nunggu ronsen sih ya standard ya di RS lain juga kalo nunggu di IGD agak lama karena gantian periksa dan nunggu hasilnya. Semangat

(Translated by Google) From 2020 until now, there is still no improvement, the doctor always comes late, waits for hours, it's a pity that the house is far away, has to wait for a very long time, what if people who are seriously ill are not treated immediately, have to wait, queue anyway. (Original) Dari tahun 2020 sampai sekarang tetep aja gak ada perbaikan , dokternya selalu datang telat , nunggu sampai ber jam2 lamanya , kasian yg rumahnya jauh , harus nunggu sampai lama banget , bagaimana kalau orang yg lagi sakit parah gak segera ditangani , harus nunggu , ngantri pula .

(Translated by Google) The queue at the counter in the morning is too long. Registration alone can take 2 hours. How come there is no change, even though many have complained. (Original) Antrian loketnya kalo pagi terlalu panjang. Pendaftaran saja bisa memakan waktu 2 jam. Kok gak ada perubahan, padahal sudah banyak yang komplain.

(Translated by Google) the doctors are friendly, the facilities are ok. (Original) dokternya ramah-ramah, fasilitas ok.

(Translated by Google) The service is very good, the environment clean and friendly to visitors and hopefully it will become a progressive and successful hospital (Original) Pelayanannya sangat bagus , bersih lingkungan nya serta ramah kepada pengunjung dan semoga menjadi rumah sakit yang maju dan sukses

(Translated by Google) Minus in service only Nurses who wear hijab are not friendly at all A bit angry Please fix Hopefully it could be better (Original) Minus di pelayanan saja Perawat yang pakai hijab nggak ramah sama sekali Agak marah2 terus Mohon di perbaiki Semoga bisa lebih baik lagi

My advice to nurses in the cassowary room. To be able to differentiate this in the hospital... there are lots of sick people who need rest... it's hard for my wife to rest. The problem is that the nurse in the room speaks very loudly. And joking around the room in a very loud tone.

Very satisfied with the service at RSKB Hasta Husada, the staff are friendly and informative, the waiting room is quite spacious and comfortable, the service at the clinic is also satisfactory. Keep going hasta husada

Why is the queue at the doctor (obstetrician) so long without any reason, for example, if it's still 1 hour late, there's confirmation so that those waiting won't feel bad, especially if there are pregnant women who have had surgery too, please condition them again🙏

The service is good, registration is very helpful, but the poly waiting room could probably be improved in terms of facilities and infrastructure, for example a TV and also a canteen that provides drinking water.

The service is satisfactory, parents and siblings usually also have therapy at Hasta, yesterday my sister also went to the skin clinic which just opened, the explanation from the doctor was also easy to understand, it was really great 👍