KFC Graaff-Reinet image

KFC Graaff-Reinet

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Chicken restaurant Lunch restaurant Chicken wings restaurant Dessert restaurant Fried chicken takeaway Chicken shop

One of the Most Revieweds in Camdeboo Local Municipality


Address

101 Church St, Graaff-Reinet, 6280, South Africa

Website

www.kfc.co.za

Contact

+27 49 892 5896

Price rating

$$ $$

Rating on Google Maps

3.20 (1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (21) order (10) drive (7) staff (7) time (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Frank Mac N. 6 months ago on Google
    HORRIBLE. Drive through was so quick but I understand why. Old soggy oil drenched chicken that tasted like nothing, Pops soggy and warm, not hot, chips soggy and warm, order was incorrect. The cokes were cold. Unfortunately it is not convenient to turn back. I dumped the whole order at the first roadside bin. Shame on you for serving this disaster.
    2 people found this review helpful 👍

  • 1/5 Wendy B. 2 years ago on Google
    We made use of the drive thru. Service was slow. By the time we got to the window to collect our food, the person didn't know we had included drinks with our order because the order was already cleared from the system so they had to ask us to confirm what we ordered. When we arrived home and unpacked I only had half the meal I ordered...they didn't give us the chips. Won't go back.
    1 person found this review helpful 👍

  • 1/5 Fanie du P. 2 years ago on Google
    If I could give 0, I would do so, this KFC gave me the worst product I have ever had from any KFC and I travel a lot. These guys don't care what the level of service and or product quality they will present to you, will never ever, buy from this KFC again, what a disgrace. 0 ot of 5 for your service & product. Why is the owner not responding once on bad service, thus the reason why service and product are inconsistent.
    1 person found this review helpful 👍

  • 3/5 Thomas M. 7 months ago on Google
    Their soda drinks tasted like medicine...the mix is completely different rather buy bottled drink.

  • 5/5 Lerato M. 6 months ago on Google
    Great service, I loved their pap. Just comes in a very small portion. But nicely cooked

  • 5/5 Chumani N. 2 years ago on Google
    Wow what a great experience I had. Food ready on time. Toilets are clean, lavatory paper sufficient, warm water to ensure hands are thoroughly cleaned and sanitized. Overall condition is a 12/10. Well done guys.

  • 4/5 Derrick W. 4 months ago on Google
    Service and food was good - just a pity there did not seem to be any kiosks.

  • 4/5 Willem P. 5 months ago on Google
    KFC send your people to learn from these people how to serve clients at a Drive Thru. Best I have experience in RSA. Friendly Fast fantastic.

  • 5/5 sa x. 3 months ago on Google New
    Once best n great service good standard great

  • 3/5 Chevonne P. 3 months ago on Google New
    It's a typical KFC... nice food. Service is 50/50, sometimes you'll get great service and other times absolutely terrible service. Don't go after midnight as they never have chicken past 12🤦🏻‍♀️ not very useful for an "after-kuier" food stop on the way home after drinking😂 Overall, it's a good KFC, I've seen way worse.

  • 2/5 Malungisa J. 3 months ago on Google New
    I arrived driving from Queenstown to Cape Town. I order food and the music system is so loud you'd swear you're in a bar. I asked the cashier to at least lower the volume. She does and the volume goes up a minute later. I again ask the same thing but now the volume does not even go down. I requested to see the Manager and that was when the volume actually went down, I could not hear anyone on the other side of the phonecall I was in. Frankly if I wanted a bar I would have looked for one. The service should be about the customer and not the pleasure of the staff members. And the food actually was nice

  • 2/5 Stan B. 1 year ago on Google
    Ordered eight piece family treat twice in two weeks. Eight pieces equals 2 wings , 2 drumsticks , 2 thighs and 2 breasts. First time we received 7 breast portions and the second time 6 breast portions . It was tasteless and dry

  • 5/5 Namhla B. 10 months ago on Google
    Friendly cashers and quick service. Also the food was nice.

  • 4/5 Zaheer M. 8 months ago on Google
    Drive through was a little slow but it was quite busy

  • 2/5 Tracy W. 8 months ago on Google
    Dirty restrooms No toilet paper Lots of beggars outside bothering KFC customers No sauce given with nuggets

  • 4/5 Candice M. 8 months ago on Google
    Used the Drive-thru twice. Very efficient and friendly staff. Chicken and chips were satisfying

  • 1/5 Allendale M. 10 months ago on Google
    Exceptionately LOOONG wait at drive through. Then asked for donations at till without being informed about the add hope project. I had to google to make sure this is truely a noble cause donation. Can help if the staff are informed about the project or can give out something formal rather than just being asked for a two Rand donation. Small chips portion is really TINY. Much room for improvement here.

  • 5/5 Janitor M. 1 year ago on Google
    Special Thanks to Amy with a great customer service... Enjoyed th music to0🥳🕺.. Keep up th go0d work 👊

  • 5/5 Kevin C. 1 year ago on Google
    Fantastic service abd friendly staff.

  • 3/5 The right g. 1 year ago on Google
    it's 1 am and I'm way to drunk to leave a review. I was there like 3 days ago. why did Google ask me to leave a review now of all times? beans on toast

  • 2/5 Adelle O. 1 year ago on Google
    Extremely warm, front part were not clean. A lot of people waiting for their food. At least the lady who assisted were friendly and took care of us.

  • 1/5 Ettiene L. 1 year ago on Google
    Can complain as much as you want to its the same bad service, long waits at drive thru and sometimes when they very busy your chicken still has blood around the bone area. I see they trying to improve their drive thru service by beating the clock thru cheating... at first window you order, pay and must wait, cannot advance to collection window they tell you to stay where you are. When they have your order ready then you can go thru and get the order. So they beat the timer on their system but the service of long wait still stays the same.

  • 5/5 Charmaine L. 1 year ago on Google
    As a geust in town KFC really went out of there way with my big order for 7 staff members.

  • 1/5 Jonathan P. 1 year ago on Google
    Dirty and unclean tables. Prices advertised on screens were different than what was charged. Customer service was horrible. Don't eat here.

  • 5/5 Nomsa S. 1 year ago on Google
    It was awesome we brought some ice creams with friends there was a variety of flavours to choose from ...Big ups

  • 1/5 Mart T. 1 year ago on Google
    I ordered food on the drive through it was a big order and they did not put some of the food I ordered I only realized it when I was 35 km aways when I tried to call nobody was picking up the phone.. Disappointed

  • 3/5 Euan H. 1 year ago on Google
    Drive thru was not available on a very busy day. Food orders took long.

  • 5/5 Philisa M. 2 years ago on Google
    Very friendly staff got my food in time, excellent service

  • 5/5 Thapelo Jonathan S. 1 year ago on Google
    Very good customer service and friendly staff.

  • 5/5 Anton O. 1 year ago on Google
    After reading some of the bad reviews. I decided to try because I wanted KFC and the options are limited in Graaf Reinet. No beggars at the drive through 2 cars in front and I was through in about 4 mins. Food was great as expected...my experience

  • 1/5 thandeka n. 2 years ago on Google
    Very poor service. We used their drive through as the service was also slow inside. Drive through was the same. It's the first time I experience this poor service from all KFC's I have used. Don't recommend it to anyone.


Call +27 49 892 5896 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup

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