2/5 Carly G. 5 years ago on Google
I've
been
taking
my
dog
here
for
a
little
over
a
year
now,
have
referred
others
and
have
to
say
I
am
disappointed
with
the
owner
recently.
I’ve
had
a
few
odd
interactions
but
Saturday’s
made
me
decide
to
stop
taking
my
dog
here.
I
made
an
appointment
on
Wednesday
for
my
dog
to
get
groomed
on
Saturday
at
11am.
When
I
brought
her
in,
we
waited
to
be
greeted
for
about
15
minutes.
We
had
to
yell
to
the
back
several
times
before
we
were
helped.
Someone
had
been
waiting
up
front
longer
than
me
so
I
told
him
to
go
first
thinking
they
would
be
right
back
up
to
take
my
dog
back.
Instead,
we
had
to
wait
for
that
dog
to
get
its
nails
trimmed
before
we
were
addressed.
Finally,
I
met
with
the
groomer,
tell
her
what
I
want
and
leave.
2.5
hours
later,
I
call
to
see
if
my
dog
was
ready
and
was
told
“we
had
to
squeeze
her
in,
she
is
not
ready
yet.”
I
thought
that
was
an
odd
response
because
I
made
the
appointment
in
advance
but
accepted
it
and
went
about
my
day.
At
3:30pm
I
called
back
to
check
on
the
status
of
my
dog
and
got
the
voicemail.
I
was
not
expecting
my
dog
to
be
there
all
day
and
had
an
event
that
night
to
get
to.
I
left
a
voicemail
that
I
would
be
picking
her
up
in
20
minutes.
When
I
arrived
I
asked
the
owner
if
she
was
ready
and
she
said
“she
is
not
ready
yet.”
At
this
point,
I
was
frustrated
and
stated
that
I
was
confused
how
my
dog
was
squeezed
in
when
I
made
the
appointment
earlier
that
week.
I
was
told
that
all
dogs
are
squeezed
in
unless
they
are
on
the
regular
grooming
schedule?
I
said
my
dog
didn’t
need
to
get
groomed
that
day
and
to
please
tell
me
ahead
of
time
if
she
is
being
squeezed
in
not
the
day
of
when
I
call
to
check
on
her
status.
Also,
it
had
been
5
hours
at
this
point.
There
was
no
reason
for
her
not
to
be
ready.
She
accepted
my
feedback
and
told
me
she
would
be
ready
in
10
minutes.
I
do
not
appreciate
being
treated
as
if
you
(a
business
that
I
am
paying
for)
is
doing
me
a
favor.
Also,
the
prices
have
increased
significantly
but
I
didn't
feel
like
arguing
anymore
and
went
ahead
and
paid
it.
It
is
too
bad
because
the
groomers
are
talented
and
do
a
great
job.
1 person found this review helpful 👍