2/5 Jasmine S. 1 year ago on Google
Location
for
the
Grand
Canyon
is
great!
Amenities
are
great,
24h
indoor
and
outdoor
pool
and
hot
tub,
and
three
restaurants,
as
well
as
a
sizable
gift
shop
with
lots
of
snacks
available.
We
only
stayed
one
night
and
didn’t
need
to
even
leave
the
grounds
for
anything.
That
part
was
nice
however,
the
standard
room
was
a
little
rough.
Beds
were
clean
and
fairly
comfortable.
Bathroom
floor
was
dirty
and
the
carpet
turned
our
feet
brown.
All
the
chairs
had
dubious
stains
on
them,
we
ended
up
laying
our
beach
towels
down
on
them.
Not
sure
if
the
nicer
rooms
are
as
bad
off
or
not,
but
they’re
in
desperate
need
of
either
a
deep
clean
or
some
remodeling.
It
didn’t
affect
our
stay
much,
I’d
say
bring
slippers
or
sandals
to
wear
around
the
room
and
you’ll
be
good.
You’re
definitely
paying
more
for
the
extras
than
the
room
itself.
Also
this
was
kind
of
circumstantial,
the
power
went
out
in
the
whole
town
and
they
had
no
working
back
up
generators.
They
told
us
they
were
“working
on”
getting
them
on,
but
in
my
opinion,
back
up
generators
should
be
functional
at
all
times.
Power
remained
out
until
the
whole
town
was
restored
at
about
2:30am
at
which
point
it
had
gotten
quite
hot
in
the
room.
We
also
weren’t
offered
any
type
of
discount
or
compensation
because
of
this,
which
I
felt
would
have
been
warranted.
We
felt
overall
the
situation
was
not
handled
well
by
the
staff,
but
we
also
recognize
that
is
probably
isn’t
something
that
happens
often.
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