5/5 Sarah F. 2 years ago on Google
After
countless
frustrating
hours
of
reading
information
online,
and
several
unsuccessful
purchases
attempting
to
connect
my
surround
sound
to
my
older
TV
to
utilize
the
latest
Amazon
Firestick...I
have
sound!
A
friend
suggested
taking
photos
of
the
back
of
my
TV
and
reciever
with
me
when
asking
for
help.
(Excellent
advice)!
Unfortunately,
it
did
take
3
associates
at
2
different
stores
before
I
found
a
polite,
patient
and
knowledgeable
associate
who
finally
was
able
to
help
me.
Of
course,
I
need
a
new
TV,
and
Matt
did
show
me
several
models
that
I
could
benefit
from.
I
told
him
I
had
spent
quite
a
bit
on
my
wall
mount
and
didn't
feel
like
replacing
it...he
said
it
could
be
only
matter
of
replacing
the
screws
for
it,
and
he
showed
me
those.
He
then
asked
to
see
the
photos
again,
"
This
will
work!",
and
he
shows
me
an
optical
cable
and
an
Digital
to
Analog
converter.
Genius!
(And
what
great
customer
service
and
sales
skills
too)!
If
you
want
to
save
yourself
time
and
money,
and
avoid
being
completely
frustrated,
ask
Matt,
at
the
Singing
Hills
Walmart
in
Sioux
City,
IA
for
his
help
with
electronics...and
photos
are
helpful.
Thanks
Matt!