1/5 kelsey m. 7 months ago on Google • 1 review
Title:
A
Disgusting
Display
of
Racism
and
Discrimination
at
Grand
Rapids
Inn
Rating:
★☆☆☆☆
I
am
appalled
by
the
complete
lack
of
integrity
and
respect
shown
by
the
Grand
Rapids
Inn
during
my
recent
visit.
I
write
this
review
with
a
heavy
heart,
as
the
experience
I
witnessed
was
nothing
short
of
disgusting.
My
friend,
who
happens
to
be
African
American,
was
visiting
my
husband
and
me
and
needed
a
room
for
the
night.
When
he
approached
the
front
desk
to
inquire
about
availability,
he
was
informed
that
there
were
no
rooms
left.
However,
to
my
utter
dismay,
I
noticed
that
the
room
right
next
to
ours
was
completely
empty.
Feeling
a
sense
of
disbelief
and
indignation,
I
decided
to
walk
to
the
office
myself
and
request
an
additional
room.
To
my
surprise,
my
request
was
promptly
granted,
and
I
was
given
the
room
next
to
ours
without
any
issue
whatsoever.
This
blatant
act
of
discrimination
and
racism
displayed
by
the
staff
at
the
Grand
Rapids
Inn
is
absolutely
unacceptable.
It
is
not
only
a
violation
of
basic
human
rights
but
also
a
disgrace
to
the
hospitality
industry
as
a
whole.
No
individual
should
ever
be
denied
accommodation
based
on
their
race
or
ethnicity.
I
expected
a
certain
level
of
professionalism
and
equality
from
an
establishment
that
claims
to
provide
hospitality
services.
Instead,
what
I
witnessed
was
an
appalling
showcase
of
prejudice
and
bias.
I
strongly
urge
potential
guests
to
reconsider
staying
at
the
Grand
Rapids
Inn.
Supporting
an
establishment
that
harbors
such
discriminatory
practices
only
perpetuates
racial
inequality
and
injustice.
There
are
numerous
other
accommodations
in
the
area
that
prioritize
inclusivity
and
respect
for
all
individuals.
It
is
my
hope
that
the
management
of
Grand
Rapids
Inn
takes
immediate
action
to
rectify
this
situation
and
implements
comprehensive
training
programs
to
educate
their
staff
on
equality,
diversity,
and
inclusion.
No
one
should
ever
have
to
endure
the
pain
and
humiliation
my
friend
experienced
during
his
encounter
with
your
establishment.
In
conclusion,
I
cannot
emphasize
enough
how
deeply
disappointed
I
am
with
the
Grand
Rapids
Inn.
My
experience
was
tarnished
by
the
evident
racism
and
lack
of
integrity
displayed
by
the
staff.
I
implore
anyone
reading
this
review
to
seek
out
alternative
accommodations
that
prioritize
equality
and
respect
for
all
guests.
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